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Twitter: @TiffannyJunee
www.tiffannyjunee.com
Tiffanny Junee © September 2012
The content of this presentation is based on on-going research.
      Full copyright remains with the author, Tiffanny Junee.
   Information contained in the visualisations is proprietary and
cannot be reproduced without the express permission of the author.
            Image references are available on request.
                       © Tiffanny Junee 2012
 What is Social technology?

 Social Tech & Aussie Sport

 Brand Management 3.0
  The Good, the Bad &
 the Participatory

 Q&A
 GDE
 Semantic Web
 Social Media
 Community
 Empower
 Flat world navigators
Social Tech
 Social              Social           Social
Relevance            Media          Networking

    Online
 reputation ie:   ie: Slideshare,   ie: Facebook,
your relevance        YouTube           Twitter
    online

                                    (Klososky 2011)
www

 Thought L’shipGovernance
                   technacy
 Social tech               Mobility
    www            dialogue

  The Strategic                       The Marketing
Com-Organisation                       Organisation
The Media Sport
 Environment:

  Social Tech
      &
 Rugby Union


         How




                  © Tiffanny Junee 2011
1996 - ARU Online since 1996

2010 - IRB’s ‘Year of Getting
Social’

2011 – Rugby World Cup (NZ)

ARU marketing ‘One Team’

• Traditional marketing tactics
• Social media & social networking
strategy = underdeveloped
• Social Relevance is negligible
• Social Media policy non-existent
beyond RUPA’s ‘how to’ guidelines.


The Internet is a mirror of the self…
Individual              Team                            Event




                “Our position is that Twitter and
             Facebook is just like sitting at a press
                 conference. [Each] is a media
             platform and you must manage it like
              you would any other form of media”
                     – Anthony MacKaiser,
                 Communications & Marketing
                      Manager, SANZAR
Access
                  Need
Free
       Open              Habit            Technology
       source
       Software
The Sports Organisation
                                       • The Athlete
                                       • The Team
                                       • The Organisation
                                       • The Sports Brand




  Environment
                                                                          Dialogue
    Connectednes
    s                                                                        Governance

                                                   Personality
                                                     Language



The Event                                                        The Person
• The Sponsors : The Business Community                          • The Athlete
• The Teams                                                      • The Team Member
• The Celebrities                                                • The Contractor / Employee
• The Formalities                                                • The Sports Brand
• The Fan Communities: Family & Friends,
  Fanatics
• The Games
Understanding
 the Fan needs:     Marketing -
-Die hards: Stats   Sponsorships
    -Team Info      Extension
 -Player Profiles
www

                     Thought L’shipGovernance
                                       technacy
                     Social tech               Mobility
                        www            dialogue

                     The Strategic                        The Marketing
                   Com-Organisation                        Organisation




Differentiators:

• Capability – Technacy, Platform Socialisation (marcomms/ IT)
• Language - Personalised Vs Mass produced
•Behaviour – Confident Vs Tentative
             - Dialogue Vs Lecture
For further information:

T: @TifffannyJunee

E: tjunee@hotmail.com



Today’s presentation will be available at the end of
  the session from www.tiffannyjunee.com


                 Images References available on request

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Social Media in Government - Social Technology & International Sport

  • 2. The content of this presentation is based on on-going research. Full copyright remains with the author, Tiffanny Junee. Information contained in the visualisations is proprietary and cannot be reproduced without the express permission of the author. Image references are available on request. © Tiffanny Junee 2012
  • 3.  What is Social technology?  Social Tech & Aussie Sport  Brand Management 3.0  The Good, the Bad & the Participatory  Q&A
  • 4.
  • 5.  GDE  Semantic Web  Social Media  Community  Empower  Flat world navigators
  • 6.
  • 7. Social Tech Social Social Social Relevance Media Networking Online reputation ie: ie: Slideshare, ie: Facebook, your relevance YouTube Twitter online (Klososky 2011)
  • 8.
  • 9.
  • 10.
  • 11. www Thought L’shipGovernance technacy Social tech Mobility www dialogue The Strategic The Marketing Com-Organisation Organisation
  • 12.
  • 13. The Media Sport Environment: Social Tech & Rugby Union How © Tiffanny Junee 2011
  • 14. 1996 - ARU Online since 1996 2010 - IRB’s ‘Year of Getting Social’ 2011 – Rugby World Cup (NZ) ARU marketing ‘One Team’ • Traditional marketing tactics • Social media & social networking strategy = underdeveloped • Social Relevance is negligible • Social Media policy non-existent beyond RUPA’s ‘how to’ guidelines. The Internet is a mirror of the self…
  • 15. Individual Team Event “Our position is that Twitter and Facebook is just like sitting at a press conference. [Each] is a media platform and you must manage it like you would any other form of media” – Anthony MacKaiser, Communications & Marketing Manager, SANZAR
  • 16.
  • 17. Access Need Free Open Habit Technology source Software
  • 18. The Sports Organisation • The Athlete • The Team • The Organisation • The Sports Brand Environment Dialogue Connectednes s Governance Personality Language The Event The Person • The Sponsors : The Business Community • The Athlete • The Teams • The Team Member • The Celebrities • The Contractor / Employee • The Formalities • The Sports Brand • The Fan Communities: Family & Friends, Fanatics • The Games
  • 19. Understanding the Fan needs: Marketing - -Die hards: Stats Sponsorships -Team Info Extension -Player Profiles
  • 20. www Thought L’shipGovernance technacy Social tech Mobility www dialogue The Strategic The Marketing Com-Organisation Organisation Differentiators: • Capability – Technacy, Platform Socialisation (marcomms/ IT) • Language - Personalised Vs Mass produced •Behaviour – Confident Vs Tentative - Dialogue Vs Lecture
  • 21. For further information: T: @TifffannyJunee E: tjunee@hotmail.com Today’s presentation will be available at the end of the session from www.tiffannyjunee.com Images References available on request

Notas do Editor

  1. Nick D’Arcy and Kevin MonkUK divers – homophobic tweet by semi –pro Welsh footballer highlight the contradiction of ‘law’ as it was intended to be funnyRobbie Farrah learnt the hard way – delete is not gone!
  2. Image reference:www.briansolis.com
  3. www.ScottKlososky.com
  4. Image source:http://www.google.com.au/imgres?q=two+roads+diverged+in+a+yellow+wood&hl=en&client=safari&sa=X&rls=en&biw=1276&bih=706&tbm=isch&prmd=imvns&tbnid=mQhLPu9qxyr7dM:&imgrefurl=http://vineetchhajer.wordpress.com/2012/04/22/the-road-not-taken-by-robert-frost/&docid=_FL0JEF7NaB9rM&imgurl=http://vineetchhajer.files.wordpress.com/2012/04/two-roads.jpg&w=700&h=278&ei=RRzWT-ONMpGwiQe29dyHAw&zoom=1&iact=hc&vpx=137&vpy=454&dur=1307&hovh=141&hovw=357&tx=183&ty=128&sig=104522286650297454552&page=1&tbnh=76&tbnw=191&start=0&ndsp=15&ved=1t:429,r:10,s:0,i:104
  5. Gay Talese, ‘Frank Sinatra has a Cold’
  6. Pierre Bourdieu’s (1977, 2005) concept of field, broadly a space where actions and reactions occur. Bourdieu shared Max Weber’s view that society cannot be analysed simply in terms of economic classes and ideologies, and introduced the concept of the field: a structured social space with its own rules, regulations, schemes of domination or being (habitus). Stanton (2007) uses the notion of field to articulate how media relations exist as a subfield of public relations, and are shaped by differing agents, internal and external forces. In looking at the complexity of the rugby community, it could be said that the ARU operates as a field of contention around strategic communications objectives and practices where there are ongoing struggles for control over communications and media production (
  7. Image by T.Junee Copyright © 2010
  8. Shifting the Balance of Power: Synergies and Conflicts Individual v Team v Event vOrganisationWhat the professionals want: Training & Support and GovernanceIntegrated marketing communications management through Social Technology
  9. Same or different?Power lies in the hands of the players, administrators or both?Players/ Staff (employees) need to performCompany (employer) needs to be the best to lure the best. In rugby terms, both on and off the field.
  10. Image source:http://www.google.com.au/imgres?q=two+roads+diverged+in+a+yellow+wood&hl=en&client=safari&sa=X&rls=en&biw=1276&bih=706&tbm=isch&prmd=imvns&tbnid=mQhLPu9qxyr7dM:&imgrefurl=http://vineetchhajer.wordpress.com/2012/04/22/the-road-not-taken-by-robert-frost/&docid=_FL0JEF7NaB9rM&imgurl=http://vineetchhajer.files.wordpress.com/2012/04/two-roads.jpg&w=700&h=278&ei=RRzWT-ONMpGwiQe29dyHAw&zoom=1&iact=hc&vpx=137&vpy=454&dur=1307&hovh=141&hovw=357&tx=183&ty=128&sig=104522286650297454552&page=1&tbnh=76&tbnw=191&start=0&ndsp=15&ved=1t:429,r:10,s:0,i:104