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Welcome to ADLT 610 Class 1 August 29, 2011
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Course Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Phases of Consulting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The client shares a presenting probl em  The technical or business problem  How the problem is being managed A Clear and Simple Understanding  of What is Happening Redefine the Problem  Recommendations
Block’s assumptions about consultant’s goals ,[object Object],[object Object],[object Object],[object Object]
Roles of Consultants ,[object Object],[object Object],[object Object]
What is  process consultation  (Schein)? ,[object Object],[object Object],[object Object]
Negotiating Expectations about Participation

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Adlt 610 class 1 introduction