2. Call of the crowd
• Tribal values: a sense of belonging to an online tribe - a community of people
united by common values and interests
3. The „saving power‟ of social media
The more we spend our lives online, and our
products and appliances communicate
online, the more the 'real' world is duplicated
as data
• Social media sites are data-harvesting
engines; prosumers are data-resource
• Heidegger: „Where the danger is, there
lies the saving power also‟
• Social media creates prosumers. It
thereby fosters a social culture based in:
• Sharing
• Trust
• Reciprocity
4. The rise of collaborative consumption
2010: TIME Magazine names
collaborative consumption as an
idea that will change the world
• Sharing promoted by
sustainability movement
• Facilitated by internet
• Boosted by financial crisis
5.
6. „Collaborative consumption
started online - by posting
comments and sharing
files, code, photos, videos, an
d knowledge. And now we
have reached a powerful
inflection point, where we are
starting to apply the same
collaborative principles and
sharing behaviours to other
physical areas of our
everyday lives‟.
7. What is collaborative consumption?
„[A]n emerging socioeconomic groundswell: the old stigmatized C‟s associated with
coming together and “sharing” – cooperatives, collectives, and communes – are being
refreshed and reinvented… We call this groundswell Collaborative Consumption‟.
Rachel Botsman and Roo Rogers, What’s Mine is Yours: The Rise
of Collaborative Consumption (2010)
11. What is collaborative consumption?
Botsman and Rogers distinguish three kinds of collaborative consumption service:
1. Product service systems
2. Redistribution markets
3. Collaborative lifestyles
12. Rise of collaborative consumption
• 2008 financial crisis: a catalytic moment for collaborative consumption.
• Brian Chesky (CEO of AirBnB):
‘People realized that they are not defined by the things they own, they are defined by
the experiences they have’
• Social experiences are the intrinsic goods at the heart of the sharing economy
13. The joy of the gift
• Gifters earn reputation and prestige for gifts
• Recipients feel indebted to gifters. Mauss argues that the gift creates a „feeling
bond‟ that unites parties in a tribe
• Reputation, prestige, and social solidarity: the intrinsic goods of gift economies
17. TrustCloud: real time reputation metrics
• Gathers information from numerous social media services and algorithmically
determines your reputation based on the nature and frequency of contributions.
18. TrustCloud: real time reputation metrics
• Gathers information from numerous social media services and algorithmically
determines your reputation based on the nature and frequency of contributions.
23. Build a reputation through virtuous gifts
• Gift-giving should be empowering
• If it depletes you, you are doing it wrong
24. Nietzsche and the gift-giving virtue
• Friedrich Nietzsche (1988-1900)
• Gift Giving Virtue (Thus Spoke
Zarathustra): „health‟ = abundant creativity
• Abundance from Latin ab-unda, meaning
the wave that overflows
• „Bless the cup that wants to overflow…‟
• Abundant heart „surges broad and full like a river‟
25. Nietzsche and the gift-giving virtue
• „My city is great!‟; „My house has this
extra room‟; „I‟m not using my
car, would anyone like to hire it?‟
26. Foucault and the art of life
• Anti-naturalism: the self is not given, it is made and remade
• The „art of life‟ of ancient Greece and Rome
27. Foucault and the art of life
We need an „art of life‟ for the age of social media
• Nomadism - agility, curiosity, inquisitiveness
• Communalism - care, generosity, mutualism
• Mindfulness - presence, integrity, authenticity.
CarNextDoor: P2P car-sharing. Launched recently in the eastern suburbs with 32 cars signed up. They need 200+ to make money. Where is the confidence coming from?
Gift shift is being driven by the success of social media. So on a cultural level, we are already moving beyond social media: social is not about Facebook and Twitter, it’s about a way of working together to create value.
Miicard and Scaffold provide identity verification services. Legit is a cross-platform reputation service for P2P services.
Trustcloud and Connect.me are reputation systems for social web users.
What’s the reputational value of social interactions online? If I see that someone is consistently social, and that people respond positively to their sociality, it suggests to me that they are a 'friendly', if nothing else.
P2P is cool but it’s a popularity contest. Brittany Spears would rate highly a pop icon if she could get enough fans on the system. This would reflect her reputation as a pop icon, but does this make her more trustworthy than anyone else? I guess she is a reliable pop icon – that’s the point.