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Ethical Consumerism and its Commercial Future  November 2007
The Glasshouse Philosophy Being good has taken the place of looking good. The role of the corporation has changed, and companies looking to manage their corporate reputations effectively must integrate CR policies across their business offering and as part of a sustainable business strategy.  Focus on what matters.  Glasshouse recognises that companies must remain commercially viable.  We focus on how each policy can actually improve a company’s business offering in a fiercely competitive marketplace.
Our Areas of Expertise ,[object Object],Strategy Public Affairs Online and Offline Media Relations Community Relations Standards setters and assurers International non-profits and research institutes Sporting groups Extractive industries
Who We’ve Worked With CR strategy and materiality assessment Brand strategy and environmental thought leadership Global positioning and thought leadership based on social vision Public affairs, media relations, brand strategy, and partnerships with this ethical think-tank Brand strategy and rebranding for sustainability NGO Reputation strategy focused on extractive license to operate and consumer ‘permission to purchase’ UK Stakeholder engagement and philanthropy around environmental issues Development of communications strategy to promote biodiversity
What Assures Consumers on Climate Change? ,[object Object],[object Object],[object Object]
“I am very concerned about global warming.”
“There is no consensus that global warming is real.”
“ I am a more environmentally responsible person  than average in this country.”
“ We in this country will have to change our lifestyles  significantly if global warming is to be stopped.”
“ I would rather do business with companies that are working to reduce their contribution to global warming than with other companies.”
Who Do Consumers Trust to Provide Information on Climate Change?
More General Concern than Individual Responsibility 51.6% 15.1% of respondents have sought out information on climate change, BUT… of respondents have assessed their own impact with a carbon calculator
How are Consumers Acting? 79% 53% 37% 87% 62% 18% 66% Bought energy-efficient light bulbs Bought an energy efficient appliance (e.g. fridge, washing machine) Bought 'green energy' from your  electricity supplier Decided to travel in a more energy efficient way (public transport, car-pooling, walking, cycling etc.) Decided to travel a shorter distance (e.g. on a holiday/vacation) Reduced energy consumption in your home by turning things off more Decided to buy a product produced locally rather than one that has come from far away
Recognition and Use of Labels Targeting  Third World Development (e.g. FairTrade)
Consumers are Looking for Collaborative Approaches ,[object Object]
The Call for Independent Verification ,[object Object],[object Object],Only  5.5%  of consumers disagree that businesses should have their green claims independently verified by a third party.
‘Help us’ They Say ,[object Object]
Socially Responsible Investing (SRI) in the UK ,[object Object],UK Growth of SRI size and number of investors
Points of Leverage in Behaviour Change ,[object Object],Source: Ethical Corporation, http://www.ethicalcorp.com/content.asp?contentid=5428
Ethical Consumption Survey – Nov 2006 ,[object Object],[object Object],[object Object],[object Object],[object Object]
Changes Affecting Corporate Responsibility in the UK ,[object Object],[object Object],[object Object]
Trends in Corporate Responsibility in the UK ,[object Object],[object Object],[object Object]
Predictions in Corporate Responsibility in the UK ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Climate Group survey  – the 6 ‘tribes’ of climate consumption ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: The Climate Group Survey “Consumers, Brands, and Climate Change” as quoted in the  Guardian  16 October 2007
Fairtrade Sales ,[object Object],[object Object],[object Object],[object Object],[object Object]
Marks & Spencer –  Plan A – Healthy Eating “ Today,  over half  of all British adults are either overweight or obese, while obesity in children has  trebled  since the 1980s and is still rising. In fact, there are concerns that children born in the 2000s will be the first generation to have a  lower life expectancy  than their parents.” – M&S website
Marks & Spencer –  Plan A – Healthy Eating ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ethical Consumer Poll – Nov 2006 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: http://society.guardian.co.uk/givinglist/story/0,,1939148,00.html
Ethical Consumer Research Association (2007): ,[object Object]
2007 Top 5 Consumption Trends ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: http://www.trendwatching.com/trends/2007top5.htm
“ The Glocalised Consumer” ,[object Object],[object Object],Source: Future Foundation Positive Perceptions of Globalisation in Europe
Harvard study on social product labelling (Hiscox and Smyth) : well-off people will pay premiums and pay more often for ethically sourced goods ,[object Object],[object Object],[object Object],Source:  http://www.slate.com/id/2175923/fr/flyout   http://www.people.fas.harvard.edu/~hiscox/SocialLabeling.pdf
Examples of Transparency Initiatives to Inform Consumers ,[object Object],[object Object],[object Object],[object Object]
Mandatory and Voluntary Reporting Report ,[object Object],[object Object],Source: http://www.resourcesaver.org/file/toolmanager/CustomO16C45F76200.pdf
SustainAbility–  Tomorrow’s Value  report 2006 ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: http://www.sustainability.com/downloads_public/insight_reports/Tomorrows_Value_Exec_Summary.pdf
SustainAbility –  top 20 business leaders in sustainability reporting Source: http://www.sustainability.com/downloads_public/insight_reports/Tomorrows_Value_Exec_Summary.pdf
SustainAbility and WWF –  One Planet Business  report 2007 ,[object Object],[object Object],[object Object],[object Object]
Stern Review on the Effects of Climate Change ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Global “Consumer Class” ,[object Object],[object Object],Source: taken from Sustainability 2007

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Research on Ethical Consumerism

  • 1. Ethical Consumerism and its Commercial Future November 2007
  • 2. The Glasshouse Philosophy Being good has taken the place of looking good. The role of the corporation has changed, and companies looking to manage their corporate reputations effectively must integrate CR policies across their business offering and as part of a sustainable business strategy. Focus on what matters. Glasshouse recognises that companies must remain commercially viable. We focus on how each policy can actually improve a company’s business offering in a fiercely competitive marketplace.
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  • 4. Who We’ve Worked With CR strategy and materiality assessment Brand strategy and environmental thought leadership Global positioning and thought leadership based on social vision Public affairs, media relations, brand strategy, and partnerships with this ethical think-tank Brand strategy and rebranding for sustainability NGO Reputation strategy focused on extractive license to operate and consumer ‘permission to purchase’ UK Stakeholder engagement and philanthropy around environmental issues Development of communications strategy to promote biodiversity
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  • 6. “I am very concerned about global warming.”
  • 7. “There is no consensus that global warming is real.”
  • 8. “ I am a more environmentally responsible person than average in this country.”
  • 9. “ We in this country will have to change our lifestyles significantly if global warming is to be stopped.”
  • 10. “ I would rather do business with companies that are working to reduce their contribution to global warming than with other companies.”
  • 11. Who Do Consumers Trust to Provide Information on Climate Change?
  • 12. More General Concern than Individual Responsibility 51.6% 15.1% of respondents have sought out information on climate change, BUT… of respondents have assessed their own impact with a carbon calculator
  • 13. How are Consumers Acting? 79% 53% 37% 87% 62% 18% 66% Bought energy-efficient light bulbs Bought an energy efficient appliance (e.g. fridge, washing machine) Bought 'green energy' from your electricity supplier Decided to travel in a more energy efficient way (public transport, car-pooling, walking, cycling etc.) Decided to travel a shorter distance (e.g. on a holiday/vacation) Reduced energy consumption in your home by turning things off more Decided to buy a product produced locally rather than one that has come from far away
  • 14. Recognition and Use of Labels Targeting Third World Development (e.g. FairTrade)
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  • 26. Marks & Spencer – Plan A – Healthy Eating “ Today, over half of all British adults are either overweight or obese, while obesity in children has trebled since the 1980s and is still rising. In fact, there are concerns that children born in the 2000s will be the first generation to have a lower life expectancy than their parents.” – M&S website
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  • 36. SustainAbility – top 20 business leaders in sustainability reporting Source: http://www.sustainability.com/downloads_public/insight_reports/Tomorrows_Value_Exec_Summary.pdf
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