“How can HR best measure employee experience and wellness to help support engagement and performance?”

1. THE BEST
MEASURE OF
EMPLOYEE
EXPERIENCEwww.resiliencementor.com

2. “How can HR best measure
employee experience and wellness
to support engagement and
performance?”

3. WELCOME TO
WORKSHOP 2 IN
THE "RESILIENCE
AT WORK" SERIES:
The Best Measure Of
Employee Experience
www.resiliencementor.com

4. This series of short
workshop presentations
explore key topics of
engagement, performance
and resilience at work to
support your business case
for new Wellness
initiatives.
Enjoy,
Gavriel Shaw
ResilienceMentor.com

5. LET’S CUT STRAIGHT
TO THE CHASE:

6. THE BUSINESS PURPOSE OF
IMPROVING EMPLOYEE EXPERIENCE
IS TO INCREASE ENGAGEMENT FOR
SUSTAINABLE HIGH PERFORMANCE.
AS SUCH:

7. THE ULTIMATE BUSINESS MEASURE
OF EMPLOYEE EXPERIENCE,
SATISFACTION AND WELLBEING IS
ENGAGEMENT ITSELF.

8. - “The Employee Experience, How To Attract Talent, Retain Top
Performers, and Drive Results”
“The data are unambiguous: organisations with
engaged workforces are more profitable, enjoy
greater growth, and win the battle to keep the
most talented personnel.”

9. Study of 50 global companies conducted by Towers-
Watson (2012, 2014) shows average performance
increase within high engagement companies.

10. 22% higher profitability, 61% lower staff turnover, 37% lower absenteeism,
48% fewer safety incidents and 41% lower quality defects.
Gallup 2015 found that engagement levels are
linked to 12 key performance indicators: including
absenteeism, safety, turnover, productivity and
profitability.

11. What are you currently doing to
support employee engagement?
How well is it working at this time?
topic
workshop

12. Towers-Watson 2014 Global Workforce Study
“Sadly, barely 1 in 4 employees
(24%) are engaged on the job”

13. U.S. Gallup research
“Only 29% of the workforce is positively engaged (i.e.,
loyal, enthusiastic, and productive).”

14. Why aren’t employees
more engaged?
What is at the heart of
sustainable positive
engagement?
And what can HR focus
on to achieve
unprecedented levels of
engagement?
GETTING TO
THE ROOT OF
THE PROBLEM:

15. KEY INFLUENCERS ON
EMPLOYEE SATISFACTION
Job: Workload and Environment.
Manager: Recognition, feedback and mutual respect.
Teamwork: Coworker relationships and team
culture.
Compensation: Fairness, transparency of pay
determination and competitiveness.
Advancement: Career development prospects and
clarity.
(Cited by major studies including Job Descriptive Index, Minnesota Satisfaction
Questionnaire, Michigan Organizational Assessment Questionnaire Job Satisfaction Scale.)

16. Having identified engagement as
the ultimate measure of employee
experience and satisfaction, let’s
explore options for improving
engagement in the next session.
Proceed To Session 3:
How To Achieve Unprecedented Levels Of
Employee Engagement
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17. Access our white paper:
Resilience At Work, for the
complete picture on which these
workshops are based.
WHITE PAPER
www.resiliencementor.com/white­paper