For over 30 years, we have successfully run IT organizations. And things (generally) have worked well for IT organizations and the businesses they serve. Best practices were identified, shared and enhanced. Technology evolved and became increasingly more sophisticated. We built the backbone that business runs on today. However, the traditional way of running IT is dead and a change is needed before we face extinction. That may seem a bit dramatic, but IT needs to make a significant change to remain relevant. There are three components that need to change: the Chief Information Officer (or IT executive), the individuals within the IT organization and the business that they serve.

1. Transforming IT Requires a Three-
Legged Race
April 16, 2014
California Technology Summit - San Diego, CA
Tim M. Crawford | @tcrawford
AVOA | http://avoa.com/
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2. The Anthropology of IT
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3. Changing the Game
Complexity
Changing the Business Rules
Business Centric
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Source: http://www.computerhistory.org/

4. The Evolution of IT
Significant Changes Through Time
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Source: Wikipedia, Google, VMware

5. Analytics
Cloud Mobile
Social
All About SMAC
Business-centric and
customer engaging.
SMAC
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6. Cultural Perspectives
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7. Line of Business
What people think IT does… …what IT really does.
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Source: http://harrysportcar.blogspot.com/Source: http://www.thedesigninspiration.com/

8. IT Organization
Technology centric
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Source: Google, RedMonk & Switch Las Vegas

9. CIO: Chief Information Officer
Business Centric
Bridging the Gap
Part of Technology Org or
Business Org?
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10. IT Doesn’t Matter
Traditional IT is not
Transformational IT
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11. Insanity
Doing the same thing over
and over again and expecting
different results.
!
- Albert Einstein
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12. Transforming IT
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13. IT is About Value Creation
Business Centric
Customers are not Internal Users
IT Enables New Business
Opportunities
13Source: Forbes
“If I had asked people
what they wanted, they
would have said faster
horses.” -Henry Ford

14. Inspiration
If you can dream it, you can
do it.
!
- Walt Disney
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15. Paradigm Shifts
“(IT is) where big projects go to
die”
“The IT Police”
“The ‘no’ organization”
“Those nice people you call when
you can’t connect to the network”
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I have not failed. I’ve
just found 10,000 ways
that won’t work. -
Thomas Edison
Source: Wikipedia

16. The Three-Legged Race
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17. Three-Legged
Race
Requires Leadership,
Teamwork and Coordination
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18. References
AVOA | http://avoa.com/
Twitter: @tcrawford
Transforming IT Requires a Three-
Legged Race
Book: Does IT Matter? (Nicholas Carr)
Book: The Digital Edge: Exploiting
Information and Technology for
Business Advantage. (Mark McDonald)
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