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Barcodes, RFID or Smart Items? Evaluating track and trace technology today and tommorow
1. Till Riedel
Barcodes, RFID or
TecO
Universität Karlsruhe (TH)
Smart Items?
Evaluating track and trace technology
today and tommorow
2. Telecooperation Office (TecO)
Founded 15 years ago as cooperation
between CEC(SAP) and Uni Karlsruhe
Application oriented research
5 RAs, 15-20 Students
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
100% third-party funded
Industry, e.g. SAP, Microsoft, Daimler,
Nokia, Phillips, Infineon, KDDI
EU-Projects, national funding
Focus Ubiquitous Computing
Integration of ID und Computer Technology
in objects
e.g. RFID, sensing, sensor networks,
lokations systems
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TecO/Universität Karlsruhe(TH) -Till Riedel
3. Motivation
Information Information
systems
Files
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
Data bases
Object-ID State Processes
Barcode RFID Sensor Smart
Manual scanning Tags network Items
Accumulation s
Real Objects, items, activities,
world events
Source(adapted): Fleisch, et al.: Die betriebswirtschaftliche Vision des Internets der Dinge.
Relevance
Control of complex information flows between processes in
the real world and computer-based information systems
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TecO/Universität Karlsruhe(TH) -Till Riedel
4. Overview
RFID
Technology (today)
Challenges
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
Smart Items
Technology (tomorrow)
Bridging the Gap: Integration into
Business Processes
Barcodes vs RFID vs Smart Items
Cost Benefit Analysis
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TecO/Universität Karlsruhe(TH) -Till Riedel
6. RFID: Item Level Tagging
LoCostix: Low Cost/Mass Printed Tags
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
EPC Gen2 compliant
Unique ID for every item
Re-Writeable memory
Possibility to integrate extra data
item history
best before date
memory costs!!
Printed antennas/ Strep application in
print process
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TecO/Universität Karlsruhe(TH) -Till Riedel
7. RFID Communication Principles
passive RF technology
bi-directional RF communication
via reader
< synchronous messaging
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
no tag to tag interaction
powered by reader
slotted aloah protocol
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TecO/Universität Karlsruhe(TH) -Till Riedel
8. RFID Problems
reading probabilities only
converge towards 1 in bulk
top figure: 40 tags
realistic: 10s for 100 of 120 tags
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
Presence of a tag can only be
answered probabilistically
Reading errors are often
systematic (bottom figure)
You need infrastructure
Readers cost
Communication uplinks
Tracking only possible via check
points
You don't know what happens in
between
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TecO/Universität Karlsruhe(TH) -Till Riedel
10. Technology: Wireless Sensor Networks
Miniaturized wireless sensor network systems
Active RFID + Sensing + Networking + Logic
Battery
(Back side 20mm Temperature
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
CR1632) (analog)
Motion Light
(digital) (analog)
uPart 1/40
Microcontroller and Communication
Programmable
Analog-Digital converter
Digital I/O
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TecO/Universität Karlsruhe(TH) -Till Riedel
11. WSN Communication Principles
active RF technology
bi-directional RF communication via
reader
asynchronous messaging
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
tag to tag interaction
collaborative monitoring
Autonomous/battery driven
multihop routing
Energy-efficient commmunication
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TecO/Universität Karlsruhe(TH) -Till Riedel
12. Vision: Smart Items (SI)
Smart Items = items + embedded wireless sensor systems
Items = goods, tools, equipment, ...
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
+ =
Smart Item can
autonomously recognize, process, decide, communicate and act
More precise:
Continuously and direct acquisition of environment via sensing
Recognition of own state (="Smartness")
Local processing, decision making and reaction (=proactivity)
Communication to other Smart Items (=collaboration)
Affect the environment through actuators
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TecO/Universität Karlsruhe(TH) -Till Riedel
13. Smart Items: Relocation of Computation
DigiClip (2004)
Couple paper-based documents to computer-
based document management systems
App: Active physical (paper-based) documents
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
eSeal (2004)
Transform electronic contracts onto physical
items
App: Trustworthy, continuous self-supervision
of goods during transport
Collaborative Business Items (2006)
Collaborative detection of
hazardous situations of chemical goods
App: safety provision for worker, environment Hazardous materials
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TecO/Universität Karlsruhe(TH) -Till Riedel
14. Bridging the Gap
Virtual World
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
file:///home/pptfactory/temp/Personal/Downloads/mycomputer.png
CRU
D
Real World
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TecO/Universität Karlsruhe(TH) -Till Riedel
15. RFID
Virtual World
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
CRU RFID
D
Real World
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TecO/Universität Karlsruhe(TH) -Till Riedel
16. Wireless Sensor Networks
Virtual World
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
CRU WSN
D
Real World
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TecO/Universität Karlsruhe(TH) -Till Riedel
17. Smart Items
Virtual World
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
SI
Real World
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TecO/Universität Karlsruhe(TH) -Till Riedel
18. Example: Hazardous Goods with SI
SAP Environment Health and Safety (EH&S)
Storage Regulations
Incompatibility
Absolute volume limit
Temperature / Environmental constraints
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
Requires continuous monitoring
Local action without backend system
B u s in e s s L o g ic B a c k e n d
Task
S e n s o r N e tw o rk R e lo c a te d
Task
C o lla b o r a tiv e B u s in e s s
Ite m s
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TecO/Universität Karlsruhe(TH) -Till Riedel
19. CoBIs – Implementation
TecO & CoBIs: http://www.cobis-
online.de
CoBIs Usage in Hull, UK
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
Site: BP chemical plant
Deployment of 20+ nodes for
1 month
Network/Middleware
integration support (WLAN,
UPnP)
Integration with SAP EH&S
solution
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TecO/Universität Karlsruhe(TH) -Till Riedel
23. Logistics Use Case Potentials
1. Reduction of critical situations for goods
return costs
costs for removal of defective goods
lower transport costs due to lower reshipping rate
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
2. Clear assignment of responsibilities
transparent supply chain process
clearer separation of costs between supplier and shipper
3. Early Identification defective and lost goods
raise consumer (receiver) satisfaction
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TecO/Universität Karlsruhe(TH) -Till Riedel
24. Cost/Benefit Analysis
Supplier Shipper
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
Simple, supplier Simple shipper
∏ = turnover ∏ = turnover
per Shipment
per Shipment
− penalty paid to
− costs for processing defective good producer for loss
+ penalty for shipper for loss − fixed costs
− fixed costs
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TecO/Universität Karlsruhe(TH) -Till Riedel
25. Cost/Benefit Analysis
Supplier Shipper
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
Adv. supplier Adv. shipper
∏ = turnover ∏ = turnover
perShipment
per Shipment
− costs for processing defective goods − penalty for loss
+ penalty for shipper for damage − penalty for damage
− comm. costs
+ penalty for shipper for loss
+ not quantifiable adv.
+ not quantifiable advantage
− fixed costs including
− fixed costs plus tag invest tag investment
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TecO/Universität Karlsruhe(TH) -Till Riedel
26. Analysis from the Supplier's Point of View
Adv. SI, supplier
∏ = ((1−ω)pgood − cproduction ρ · (cSI·ν + coperation)) · qsales
per Shipment
− (ω − φ) · qsales · cretour costs for processing defective goods
+ φ · qsales · s penalty for shipper for damage
+ (1−κ) · ψ · s · qsales penalty for shipper for loss
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
+ not quantifiable advantage
W
− (Cfix + Cfix,SI) fixed costs plus SI invest
Cfix,SI additional fixed costs using Smart Items (infrastructure)
coperation variable operational costs per SI and shipment (e.g. recharge battery, programming)
cSI acquisition costs of Smart Item
s penalty depending on cost of goods (shipper ⇒ supplier)
W non quantifiable advantage through usage of Smart Items (consumer satisfaction, etc.)
ρ ∈ (0,1] factor of density, ratio of Smart Item quantity to quantity of goods
ν ∈ [0,1] factor of maintenance: ν = 0 all SI get shipped back (reusable); ν = 1 no SI is returned
ω ∈ [0,1] ratio of defective goods delivered to customer
φ ∈ [0,1] ratio of triggered Smart Items, 0 ≤ φ ≤ ω ≤ 1
ψ ∈ [0,1] ratio of searched (potentially lost) goods during shipping
κ ∈ [0,1] ratio of recovered goods (previously lost)
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TecO/Universität Karlsruhe(TH) -Till Riedel
27. Analysis from the Customer's Point of View
Profit function:
quality and completeness
aggregating the profit level u
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
best case: delivery complete
without defective goods
normalized Cobb-Douglas function with saturation u(0; 0) = 1
u(ψ,ω) = (1 − ψ)2 · (1 − ω)2
customer utility function ũ
according to the preferences of the customer
maps monetary units onto a scale comparable with u
Are Smart Items/RFID beneficial compared to bar codes?
ũ (m* - m’) < u(y*,w*) - u(y’,w’)
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TecO/Universität Karlsruhe(TH) -Till Riedel
28. Conclusion
Limitations can be overcome by technology
Today: Barcode vs RFID
Tomorrow: RFID vs Smart Items
New Technology leads to:
IQPC Kongress Anti-Counterfeiting Pharma 15.07.2008
Extra costs
New possibilities !!
Monitoring, Tracking and Tracing -> Convergence Real/Virtual World
Work with physical items in business logic
Changes in Business Logic
If you want to use the possibilities and work around the problems
Can you really cope with the extra data?
Questions remain:
What is the ROI for RFID technologies?
What are the new features „worth“?
Needed: Models to calculate and to evaluate the cost and benefits of
track and trace technology on your business process.
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TecO/Universität Karlsruhe(TH) -Till Riedel
Die Schlüsselposition der Perv.Comp.Systeme führt zu einer noch stärkeren Informatisierung der realen Welt
“ penalty paid to the producer for loss” ist eigentlich “penalty paid to the producer for loss and loss of capacity for reshipment”
“ penalty paid to the producer for loss” ist eigentlich “penalty paid to the producer for loss and loss of capacity for reshipment”
Further values influencing the profit level, e.g. speed of delivery, are omitted for reasons of simplicity. For further extension of the profit function several additional factors can easily be included.