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Delivering Digital Gifts The Human Way
Problem:                     What’s the itch?

 Gift givers are struggling to deliver digital items in a sentimental way


“Look what we got you!!”                             “This is awkward...”




       Physical                                            Digital
Problem:     Workarounds


Receipt + Card    Email        Others




  39%            37%           24%
Idea: What is it?
Jimini lets users “wrap” their digital items inside 3D paper origami




                 +                             =
Solution:   www.jimini.co
Customer Validation

5%   of respondents would use Jimini for their next digital gift




$6   in revenue. Six customers in the streets of Seattle bought our
     origami gifts
Revenue
                 Market Size                                Business Model
   Gift Cards
                                                     Free
   $100bn                                            • Users print & fold
                                                     • 8.5% x ~$40 = ~$3.40
                                           E-Gifts
                                          $4bn       Paid
                                                     • Jimini folds and ships
                                                     • $4.99


                                    Potential: $17m /year*

*$4 billion x 5% (purchase) x 8.5% commission
400 Likes
Thank You!
Appendix
Presentation:            Company                 Customers
• Idea                   • Tiered Membership     • Customer
• Problem: Why?            Structure                Segmentation
• Problem: Workaround • Amazon’s Affiliates      • User Acquisition
• Solution                 Program               • Customer Validation
• Revenue                • Other Affiliates      • Survey Results
• Customer Validation      Programs              • The ‘IKEA’ Effect
                         • Market Expansion
Industries                 Grid
• E-Book Industry        • Risks & Mitigations
• Digital Music Industry • Timeline
• Digital Game Industry • Decision Matrix
Customer Segmentation
  Geographic
• Current Focus: US
• Future: International

 Demographic
• Current Focus: Female, 15-30 Years Old
• Future: Expand to all buyers of digital goods

Psychographic
• Digital content buyer
• Craft/Paper Arts/Origami Enthusiast

    Behavior
• Occasions: any holiday, gifts giving day
User Acquisition

 Driving Traffic     Targeted Ads
• SEO/SEM          • Newsletter:
• Blog               mailchimp
• Online Contest   • Facebook
• Youtube/Vimeo    • Twitter
• Social Media     • Pinterest
  Engagement
E-Book Industry


              •   Growing market size
              •   Thriving demand
              •   New technology, nicely
                  complement the
                  demand
              •   Fast growth and the
                  market is increasingly
                  saturated
Digital Music Industry



•   Revenue: $5.2bn
•   Growth in 2012: 17.8%
•   Revenue: $7.8bn
•   While physical sales
    decrease 12.1%
•   In US. Spending on digital
    music increase to $3.4 bn
Digital Game Industry
The ‘IKEA’ Effect
         Labor leads to love: There’s a link between labor to increase of
                                    valuation
                                            From the experiment:
              Participants who assemble the products, value them more highly than identical pre-
                                                    assembled products
                The builders willingness to pay over something that they make by themselves is
                               relatively higher than those who didn’t build the product
                                                  Conclusion:
                                      increase in liking that occurs due to effort
              Increase of willingness to pay due to positive feelings that accompany the successful
                                                     completion of task
                                     Goal: maximize customer satisfaction
                                                Risk/Challenge:
             Convince customers to engage in the labor that will lead them to value products more
                                                           highly
             Task should not be too difficult as to lead to an inability to complete the task (reverse
                                                           effect)
                Create motivational benefits of assigning employees to tasks they feel capable of
                                                        completing
Tiered Membership Structure

                         Access to 20 paper
Premium   •$9.99/year    art video tutorials.
                         3 Free pre-made
                         models.

                         Access to 10 paper
 Plus     •$4.99/year    art video tutorials.
                         Free Pre-made
                         models on birthday

                         Access to 3 basic
 Free     •Open to all   paper art video
                         tutorials
Amazon’s Affiliates Program
                                          Product Category               Fixed Advertising Fee Rates
Standard Plan:                            Electronic Products            4.00%

Volume-Based                              Amazon MP3 Products            5.00%

Advertising Fee                           Amazon Instant Video           10.00%

                                          Game Downloads Products        10.00%
Products
                     Volume Advertising   MyHabit.com Products           8.00%
Shipped/Downloaded
                     Fee Rates
in a Given Month**                        Gift Cards Redeemable on the
                                                                         6.00%
1-6                  4.00%                Amazon Site
7-30                 6.00%
                                          Gift Cards Not Redeemable on
31-110               6.50%                                               4.00%
                                          the Amazon Site
111-320              7.00%                Magazines                      25.00%
321-630              7.50%
                                          Grocery                        4.00%
631-1570             8.00%
                                          Industrial Products and all
1571-3130            8.25%                products on Amazon             8.00%
3131+                8.50%                Supply.com
Other Affiliates Programs

            Provider                  Commission

iTunes Affiliates Program    5% commission on all qualifying
                             revenue generated by links to
                             iTunes on your website and in
                             email.
Microsoft Store Affiliates   10% commission on the selling
Program                      price of eligible products.
                             Participate in special product
                             promotions.
Market Expansion Grid
               Existing Product               New Product
Existing   Video tutorials available
Market     for all; focus on the
           crafts/origami
           enthusiasts; female 15+

New        Tiered Membership           Pre-made origami model are
Market     structure                   available for purchase
Risks & Mitigations
                              Secure affiliations with online
Imitability:
Business model is easy to     retailers. Tiered membership
be duplicated                 structure to secure content.


Quality control:              Easy step-by-step video tutorial
paper art is a                and online community support
complicated process

  Customers retention:        Incentivize customer retention via
  customers might lack        gamification (different levels for
motivation to engage in the   paper arts). Shares on Social
    paper art creation        Media


Durability:                   Customers are able to
paper arts are fragile        purchase boxes to keep their
                              paper arts safe
Timeline
                                                             Evaluate
                                             Secure
     Secure           Build strong                            Current         Target New
                                        partnership with
partnership with     community and                          Strategy &        Market (Pre-
                                          other e-gift
    Amazon               brand                               Customer         made model)
                                            retailers
                                                            Satisfaction




   Q1 Year 1           Q2 Year 1          Q3 Year 1          Q4 Year 1          Year 2 +



                                                           Market analysis
   Build video            Secure
                                                            for expansion    Introduce tiered
tutorial library &   partnership with
                                                               and new         membership
generate users’      box/craft supply
                                                                product          structure
    interest           wholesalers
                                                             introduction
Decision Matrix
                Personalizati   Perceived   Aesthetic   Shows Effort     Ease of    Durability
                    on            Value                                Purchase/C
                                                                       onvenience


Email e-Gift          -             -           -            -             +            +


Share e-Gift         =             =            -            -             +            +
on Social
Media
Physical Gift        =             =           +             -             +            =
Card

Print E-Gift         +              -          +             =             +            -
receipt +
physical card


Jimini               +             =           +             +             +            -
Customer Validation


         “Cute”            “Doesn’t have
         “Creative Ideas” time to fold”
         “Better than gift
         cards”



Suggestions:
- Have space to write
- Modern origami shape
Survey Results
• N: 38
• ~23% of gifts are digital
• A person give about 2 digital gifts/year
• On average, they spend $30/gift
• Survey takers care about convenience and personalization.
• However ~50% of survey takers are not satisfied with current method of
  delivery
• 78% survey takers are willing to spend ~10 mins to personalize their
  digital gifts

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Jimini deck

  • 1. Delivering Digital Gifts The Human Way
  • 2. Problem: What’s the itch? Gift givers are struggling to deliver digital items in a sentimental way “Look what we got you!!” “This is awkward...” Physical Digital
  • 3. Problem: Workarounds Receipt + Card Email Others 39% 37% 24%
  • 4. Idea: What is it? Jimini lets users “wrap” their digital items inside 3D paper origami + =
  • 5. Solution: www.jimini.co
  • 6. Customer Validation 5% of respondents would use Jimini for their next digital gift $6 in revenue. Six customers in the streets of Seattle bought our origami gifts
  • 7. Revenue Market Size Business Model Gift Cards Free $100bn • Users print & fold • 8.5% x ~$40 = ~$3.40 E-Gifts $4bn Paid • Jimini folds and ships • $4.99 Potential: $17m /year* *$4 billion x 5% (purchase) x 8.5% commission
  • 9. Appendix Presentation: Company Customers • Idea • Tiered Membership • Customer • Problem: Why? Structure Segmentation • Problem: Workaround • Amazon’s Affiliates • User Acquisition • Solution Program • Customer Validation • Revenue • Other Affiliates • Survey Results • Customer Validation Programs • The ‘IKEA’ Effect • Market Expansion Industries Grid • E-Book Industry • Risks & Mitigations • Digital Music Industry • Timeline • Digital Game Industry • Decision Matrix
  • 10. Customer Segmentation Geographic • Current Focus: US • Future: International Demographic • Current Focus: Female, 15-30 Years Old • Future: Expand to all buyers of digital goods Psychographic • Digital content buyer • Craft/Paper Arts/Origami Enthusiast Behavior • Occasions: any holiday, gifts giving day
  • 11. User Acquisition Driving Traffic Targeted Ads • SEO/SEM • Newsletter: • Blog mailchimp • Online Contest • Facebook • Youtube/Vimeo • Twitter • Social Media • Pinterest Engagement
  • 12. E-Book Industry • Growing market size • Thriving demand • New technology, nicely complement the demand • Fast growth and the market is increasingly saturated
  • 13. Digital Music Industry • Revenue: $5.2bn • Growth in 2012: 17.8% • Revenue: $7.8bn • While physical sales decrease 12.1% • In US. Spending on digital music increase to $3.4 bn
  • 15. The ‘IKEA’ Effect Labor leads to love: There’s a link between labor to increase of valuation From the experiment: Participants who assemble the products, value them more highly than identical pre- assembled products The builders willingness to pay over something that they make by themselves is relatively higher than those who didn’t build the product Conclusion: increase in liking that occurs due to effort Increase of willingness to pay due to positive feelings that accompany the successful completion of task Goal: maximize customer satisfaction Risk/Challenge: Convince customers to engage in the labor that will lead them to value products more highly Task should not be too difficult as to lead to an inability to complete the task (reverse effect) Create motivational benefits of assigning employees to tasks they feel capable of completing
  • 16. Tiered Membership Structure Access to 20 paper Premium •$9.99/year art video tutorials. 3 Free pre-made models. Access to 10 paper Plus •$4.99/year art video tutorials. Free Pre-made models on birthday Access to 3 basic Free •Open to all paper art video tutorials
  • 17. Amazon’s Affiliates Program Product Category Fixed Advertising Fee Rates Standard Plan: Electronic Products 4.00% Volume-Based Amazon MP3 Products 5.00% Advertising Fee Amazon Instant Video 10.00% Game Downloads Products 10.00% Products Volume Advertising MyHabit.com Products 8.00% Shipped/Downloaded Fee Rates in a Given Month** Gift Cards Redeemable on the 6.00% 1-6 4.00% Amazon Site 7-30 6.00% Gift Cards Not Redeemable on 31-110 6.50% 4.00% the Amazon Site 111-320 7.00% Magazines 25.00% 321-630 7.50% Grocery 4.00% 631-1570 8.00% Industrial Products and all 1571-3130 8.25% products on Amazon 8.00% 3131+ 8.50% Supply.com
  • 18. Other Affiliates Programs Provider Commission iTunes Affiliates Program 5% commission on all qualifying revenue generated by links to iTunes on your website and in email. Microsoft Store Affiliates 10% commission on the selling Program price of eligible products. Participate in special product promotions.
  • 19. Market Expansion Grid Existing Product New Product Existing Video tutorials available Market for all; focus on the crafts/origami enthusiasts; female 15+ New Tiered Membership Pre-made origami model are Market structure available for purchase
  • 20. Risks & Mitigations Secure affiliations with online Imitability: Business model is easy to retailers. Tiered membership be duplicated structure to secure content. Quality control: Easy step-by-step video tutorial paper art is a and online community support complicated process Customers retention: Incentivize customer retention via customers might lack gamification (different levels for motivation to engage in the paper arts). Shares on Social paper art creation Media Durability: Customers are able to paper arts are fragile purchase boxes to keep their paper arts safe
  • 21. Timeline Evaluate Secure Secure Build strong Current Target New partnership with partnership with community and Strategy & Market (Pre- other e-gift Amazon brand Customer made model) retailers Satisfaction Q1 Year 1 Q2 Year 1 Q3 Year 1 Q4 Year 1 Year 2 + Market analysis Build video Secure for expansion Introduce tiered tutorial library & partnership with and new membership generate users’ box/craft supply product structure interest wholesalers introduction
  • 22. Decision Matrix Personalizati Perceived Aesthetic Shows Effort Ease of Durability on Value Purchase/C onvenience Email e-Gift - - - - + + Share e-Gift = = - - + + on Social Media Physical Gift = = + - + = Card Print E-Gift + - + = + - receipt + physical card Jimini + = + + + -
  • 23. Customer Validation “Cute” “Doesn’t have “Creative Ideas” time to fold” “Better than gift cards” Suggestions: - Have space to write - Modern origami shape
  • 24. Survey Results • N: 38 • ~23% of gifts are digital • A person give about 2 digital gifts/year • On average, they spend $30/gift • Survey takers care about convenience and personalization. • However ~50% of survey takers are not satisfied with current method of delivery • 78% survey takers are willing to spend ~10 mins to personalize their digital gifts

Notas do Editor

  1. Origami gift cards with digital content inside