WORK
LIFEdesign
the new balance
A high-level look at workforce trends from the
KELLY GLOBAL WORKFORCE INDEXTM
2015
ASIA-PACIFIC REGION AND EUROPE

0% 80%
80%
60%
40%
100%
20%
0%
Get ready for Work-Life Design
The Work-Life Design palette
Skill sector comparisons
Trading it off
No longer a gender issue
Today, talented individuals have a choice of where and how they work. For evidence, look no further than the nearly one
in three workers who are embracing flexible work styles and choosing to go it alone as free agents. To attract and retain
the best people, employers must do more than offer traditional inducements such as competitive salaries and linear
career paths. Workers are increasingly looking to “design” the perfect balance between their personal and professional
lives – and having a boss who will support them is now an important differentiator in their employment choice.
Switzerland
Switzerland Switzerland
Europe
79%
78%
45%
41%
29%
Europe Europe
Support for Work-Life Design is no longer a gender
issue, upending conventional wisdom that it is
females who desire balance and flexibility the most.
Instead, both men and women are driving the push.
Workers in Switzerland and in Europe nominate different Work-Life Design elements that they consider important.
Highly skilled workers in professional and technical fields know their talent is prized in the marketplace. And a growing number are
seeking employers who will help them achieve balance in all areas of their lives.
Factors that positively impact work-life balance:
Flexible work arrangements
Fostered environment of friendships in the workplace
Many talented workers in the EMEA and
in Switzerland are increasingly willing
to pass up promotions and pay rises in
return for a more balanced life.
Work-Life Design elements that professional and
technical workers value more than the global average.
I feel I am in a position of high
demand in the workplace.
Willingness to sacrifice
higher pay for flexible
work arrangement.
74% / 63%
Flexible work schedules and arrangements
such as working remotely or telecommuting
31% / 38%
Limitations on working outside typical
business hours
32% / 43%
Paid time off, including vacation days,
sick days, and holidays
37% / 39%
Wellness programs such as on-site fitness
centers, health club memberships,
and stress-reduction programs
40% / 39%
The opportunity to work on innovative projects
or initiatives during work hours
40% / 51%
A fostered environment of friendships in the
workplace
20% / 19%
Encouragement from employer to utilize all
allotted vacation time
15% / 11%
The opportunity to volunteer or give back to
the community through the company
27% / 18%
Limitations on workplace email communications
outside typical business hours
Flexible work
arrangements
Opportunity to engage in
innovative projects during
work hours
Limitations on workplace
emailcommunications
outside traditional business
hours
IT / 72%
Finance / 61%
Engineering / 71%
Average / 68%
IT / 72%
Finance / 64%
Engineering / 58%
Average / 57%
Switzerland
Switzerland
Europe
Europe
40%
35%
Wellness programs
Switzerland
Europe
Switzerland
41% / 32%
Europe,
Middle East
and Africa (EMEA)
In addition to analyzing worker preferences and psychographic
insights based on survey data from the 2015 and 2014 Kelly
Global Workforce Index, this study assembles insights from Kelly
Free Agent Research (2015) survey data and other research
sources.
Visit kellyservices.ch for additional studies, articles, and insights.
40%
40%
39%
64%
FLEXIBLE
HOURS
WORK
GOVERNANCE
LIFESTYLE
BENEFITS &
AMENITIES
WORKPLACE
CULTURE
PERSONAL
REALIZATION &
EMPOWERMENT
kellyservices.ch
An Equal Opportunity Employer © 2016 Kelly Services 16-0074
54%
50%
64%
72%
66%
41%
18%

/3
Contents
/4
Introduction
1/5
The concept of Work-Life Design
2/6
Talented workers value choice
3/8
Integrating work and life has become vital
4/10
Work-Life Design: the perfect balance
5/11
Flexible hours
6/12
Work governance
7/13
Personal realization and empowerment
8/14
Workplace culture
9/15
Lifestyle benefits and amenities
10/16
Trading it off
11/19
Millennials
12/20
Gender
13/21
Professional and technical talent
14/23
Suggestions for employers
15/25
Conclusion

Based on Kelly’s global workforce survey of more than 164’000 people from 28 countries,
this report collects insights from workers in Europe and the Asia-Pacific region. In particular,
it identifies a shift in workforce expectations and attitudes that is pressuring organizations to
reimagine how they acquire and manage talent – an approach we call “Work-Life Design.”
A growing movement within the workforce, Work-Life Design redefines the concept of work-life
balance. It does more than pay lip-service to flexible working hours. It recognizes that workers
have ever-evolving needs, interests, and aspirations. They also crave actualization in and out of
work and want to “design” the perfect balance between their personal and professional lives.
Employers are keenly aware that skilled candidates for positions are in short supply. The
competition to secure top talent is often intense. Building a dynamic workplace around the
principles of Work-Life Design has the potential to empower individuals, and unlock exciting
new advantages for organizations.
/4 INTRODUCTION
Introduction
CONTENTS
Highly talented individuals are demanding more from their job and
working environment than ever before.

/5 THE CONCEPT OF WORK-LIFE DESIGN
Human expectations of work are changing.
Once, workers simply “clocked on and off”
and chased greater pay and responsibility as
the narrow metrics of success. Today, growing
numbers of people are interested in jobs
that empower them to achieve both career
and personal aspirations. As many as one in
three workers are even willing to “go it alone”
as free agents. Assisted by remote access
technologies such as video conferencing
and cloud computing, talented individuals
everywhere are seeking a reinvigorated
balance between work and life.
To retain the loyalty of this restless workforce,
employers need to do more than offer
traditional inducements such as competitive
salaries and linear career paths.
A fresh approach to talent management,
Work-Life Design begins by offering workers
a choice of flexible hours and remote
work options. Importantly, it also means
empowering them to access new workplace
benefits, wellness initiatives, and personal
development opportunities. These should
form part of a genuinely collaborative culture
that embraces innovation and change.
Work-Life Design is set to be the gold
standard for the modern enterprise: a holistic
working experience that inspires people
to be their best.
The concept of
Work-Life Design
1
CONTENTS

/6 TALENTED WORKERS VALUE CHOICE
The modern workplace is based on a stark
reality: talented people have the choice of
where and how to work. Accordingly, many
of them are seeking organizations that allow
them maximum freedom to decide how to
integrate their personal and professional lives.
Below are seven “building blocks” on which
the Work-Life Design mindset is based.
• Integration: Work-Life Design revolves
around the belief that work and life are
not separate. Instead, workers are looking
to integrate their professional and
personal priorities and ensure that these
become complementary.
• Variety: Work-Life Design is not just about
employers offering a particular perk, such
as remote work opportunities or more
time off. The movement encompasses a
variety of elements, or features, that vary
in significance to workers across industries,
geographies, generations, and genders.
• Environment: Work-Life Design extends
beyond simply granting employees greater
benefits. The movement is about improving
the workplace environment and creating a
culture that embraces healthy collaboration,
and personal and professional growth.
• Interdependence: Work-Life Design
recognizes the interdependence of
employees and employers, allowing
workers to carve their own professional
and personal paths.
• Engagement: Workers who are the most
loyal and committed rate their respective
employers highest on Work-Life Design
factors. Those organizations that promote
and support Work-Life Design are better
positioned to keep workers engaged
and motivated.
• Empowerment: Work-Life Design creates
conditions that benefit all workers, but
the most skilled individuals are especially
primed to benefit, particularly in fields
where good talent is in short supply.
• Resilience: Work-Life Design lets workers
control their career development, allowing
them to survive challenging periods such
as economic downturns.
Talented workers
value choice
INTEGRATION
VARIETY ENVIRONMENT
INTERDEPENDENCE ENGAGEMENT
RESILIENCE EMPOWERMENT
The Work-Life Design
building blocks
2
CONTENTS

“Work-life balance means that workers
can work around life. Free agency offers
the best possibility to do that while
exercising a particular skill set or craft.
And the best opportunity to choose
with whom you are going to work and
where you are going to work.”
— Kelly Services CEO Carl Camden
CONTENTS

Integrating work and
life has become vital
/8 INTEGRATING WORK AND LIFE HAS BECOME VITAL
Kelly’s global workforce research shows that
work-life balance is now firmly entrenched
as a leading expectation among job seekers.
Globally, 69% of workers rate work-life
balance as a key attribute of an attractive
employer, and one that drives the decision
to accept a particular job. This is second
only to salary, benefits, and other financial
incentives (89%), and on par with
opportunities for advancement.
Work-life balance is highly valued in the
Asia-Pacific region, where 77% of workers
cite it as an important consideration in
deciding where to work. In Europe, 65% of
workers rate work-life balance as an important
consideration. While this is lower than the
global average, the result is significantly higher
for many individual European countries.
Salary, benefits, and other
financial incentives
Work-life balance
Training and development programs
Flexible work arrangements
Opportunities for advancement
Salary, benefits, and other
financial incentives
Work-life balance
Opportunities for advancement
Training and development programs
Opportunity to work with
knowledgeable colleagues
Top five traits of
attractive employers
3 ASIA-PACIFIC REGION
EUROPE
86%
77%
67%
65%
65%
86%
65%
64%
59%
58%
What makes an organization an attractive employer or would drive
your decision to accept one job over another? (Select all that apply.)
CONTENTS

/9 INTEGRATING WORK AND LIFE HAS BECOME VITAL
Thailand
Poland
Indonesia
Malaysia
India
Singapore
Hong Kong
Portugal
United Kingdom
Australia
New Zealand
Denmark
Hungary
Germany
Ireland
Switzerland
France
Italy
Norway
Russia
85%
84%
82%
79%
77%
75%
75%
75%
74%
74%
70%
70%
67%
67%
67%
65%
64%
60%
58%
88%
Work-life balance as an attractive
employer trait, by country
50% 90%
3
Integrating work and life has become vital (continued)
TRAITS OF ATTRACTIVE EMPLOYERS (GLOBAL): What makes an organization an attractive
employer or would drive your decision to accept one job over another? (Select all that apply.)
89%
Salary, benefits,
and other financial
incentives
69%
Work-life balance
69%
Opportunities for
advancement
66%
Training and
development
programs
57%
Opportunity to
work with
knowledgeable
colleagues
55%
Flexible work
arrangements
45%
Opportunity to
innovate or work on
innovative projects
and initiatives
44%
Leadership
development
43%
Communication or
feedback received
during the
application
process
41%
Corporate
reputation
40%
Environmentally
friendly work
practices
40%
Exposure to latest
technologies and
top-notch
equipment
Europe
Asia-Pacific region
CONTENTS

Work-Life Design:
the perfect balance
/10 WORK-LIFE DESIGN: THE PERFECT BALANCE
What does work-life balance mean today? In
an intriguing finding of Kelly’s global workforce
research, it seems that while many people
value workplace flexibility (particularly the
ability to tailor their work hours or geographic
location), they are taking a determinedly
holistic approach to their wellness and
development both inside and outside the
organization. They also expect their employers
to follow suit.
Elements of Work-Life Design
The upshot is that talented individuals are
looking to “design” their ideal balance with
respect to at least five different aspects of
the workplace:
• Flexible hours
• Work governance
• Personal realization and empowerment
• Workplace culture
• Lifestyle benefits and amenities
FLEXIBLE
HOURS
WORK
GOVERNANCE
LIFESTYLE
BENEFITS &
AMENITIES
WORKPLACE
CULTURE
PERSONAL
REALIZATION &
EMPOWERMENT
4
CONTENTS

Global / 63%
Europe / 63%
Asia-Pacific
region
/ 70%
Flexible work
arrangements
Global / 49%
Europe / 43%
Asia-Pacific
region
/ 33%
Paid time off
Global / 11%
Europe / 16%
Asia-Pacific
region
/ 12%
Opportunity
to purchase
additional
vacation time
Flexible hours
/11 FLEXIBLE HOURS
Desire for more flexible working arrangements
is a major part of the Work-Life Design mindset.
Globally, 63% of workers say they see flexible
work arrangements, such as non-traditional
schedules or the ability to telecommute, as
positively impacting work-life balance.
Flexible work arrangements
positively impacting work-life
balance, by country
FLEXIBLE HOURS
Consider how you would define work-life balance.
Select up to five top factors that you consider most critical.
Some 49% see paid time off such as holidays
and sick days as critical to work-life balance,
while 11% consider the opportunity to
purchase additional vacation time from their
employer critical. The desire for flexible work
arrangements is particularly high in the
Asia-Pacific region.
Denmark
Germany
Malaysia
Switzerland
Hungary
Thailand
Australia
Norway
Singapore
India
Indonesia
Ireland
Poland
New Zealand
Belgium
Russia
United Kingdom
Italy
Hong Kong
France
Portugal
75%
74%
74%
72%
72%
71%
70%
70%
69%
69%
69%
69%
68%
66%
64%
63%
62%
61%
60%
54%
83%
40% 90%
5
Europe
Asia-Pacific region
CONTENTS

Global / 37%
Europe / 38%
Asia-Pacific
region
/ 47%
Limitations on
working
outside typical
business hours
Global / 17%
Europe / 18%
Asia-Pacific
region
/ 24%
Limitations on
workplace email
communications
Global / 23%
Europe / 19%
Asia-Pacific
region
/ 32%
Encouragement
from employer
to use all
vacation time
Work governance
/12 WORK GOVERNANCE
Many workers increasingly expect strong
organizational policies that prevent work from
invading personal time.
Globally, 37% of workers say their employer
imposing greater limitations on working
outside typical business hours, such as at
weekends, late at night, and during vacation
time is critical to work-life balance. A total
of 17% see greater restrictions on workplace
email communication during these periods
as important, while 23% say employers
encouraging their staff to use all allotted
vacation time is critical.
The desire for tighter restrictions on
working hours is particularly strong in the
Asia-Pacific region.
Limitations on working outside
typical business hours positively
impacting work-life balance,
by country
Hong Kong
Poland
Thailand
Singapore
France
Malaysia
Germany
New Zealand
Australia
Belgium
Denmark
India
United Kingdom
Ireland
Hungary
Portugal
Indonesia
Luxembourg
Netherlands
Norway
Switzerland
Italy
Russia
53%
52%
51%
49%
49%
48%
47%
45%
45%
45%
45%
45%
43%
41%
40%
39%
39%
32%
32%
30%
31%
29%
60%
20% 70%
6
WORK GOVERNANCE PROTECTIONS
Consider how you would define work-life balance.
Select up to five top factors that you consider most critical.
Europe
Asia-Pacific region
CONTENTS

Global / 37%
Europe / 39%
Asia-Pacific
region
/ 38%
Opportunity
to work on
innovative
projects or
initiatives
during work
hours
Global / 25%
Europe / 12%
Asia-Pacific
region
/ 23%
Opportunity
to volunteer
or give back to
the community
through the
company
Global / 14%
Europe / 20%
Asia-Pacific
region
/ 18%
Sabbaticals to
pursue personal
interests
outside work
Personal realization
and empowerment
/13 PERSONAL REALIZATION AND EMPOWERMENT
Many workers would like greater support from
their employer to undertake fulfilling projects,
or pursue personal or altruistic interests.
Globally, 37% of workers say the opportunity
to work on innovative projects or initiatives
Opportunity to work on innovative
projects or initiatives during work
hours positively impacting work-life
balance, by country
during work hours is critical to work-life
balance. Some 25% believe opportunities
to volunteer or give back to the community
during work hours, or as part of company-
sponsored events are important. And 14% see
dedicated work sabbaticals as a critical factor.
Italy
Belgium
India
France
Indonesia
Ireland
Portugal
Luxembourg
Switzerland
Thailand
Malaysia
United Kingdom
Australia
Poland
Germany
Singapore
Netherlands
New Zealand
Russia
Hong Kong
Hungary
Norway
Denmark
49%
47%
46%
46%
46%
45%
44%
40%
39%
37%
37%
35%
35%
33%
33%
32%
32%
31%
30%
27%
28%
25%
50%
20% 60%
7
PERSONAL REALIZATION AND EMPOWERMENT
Consider how you would define work-life balance.
Select up to five top factors that you consider most critical.
Europe
Asia-Pacific region
CONTENTS

Workplace culture
/14 WORKPLACE CULTURE
For many workers, the existence of a
supportive workplace culture – and one that
accords with their personal values – is vital to
their ability to design the perfect balance.
Globally, 37% of workers say a fostered
environment of workplace friendships is critical
to work-life balance. The figure is even higher
in Europe (51%). In addition, an organization’s
level of commitment to corporate social
responsibility, diversity and equal opportunity,
and environmentally friendly work practices is
important to many workers.
8
WORKPLACE CULTURE
What makes an organization an attractive employer or would drive
your decision to accept one job over another? (Select all that apply.)
Environmentally friendly work
practices as an attractive
employer trait, by country
Malaysia
Indonesia
New Zealand
Thailand
Australia
Luxembourg
India
Ireland
United Kingdom
Singapore
Hong Kong
Netherlands
Belgium
Portugal
Hungary
Italy
Germany
Switzerland
Denmark
Norway
France
Poland
Russia
53%
51%
51%
50%
50%
47%
45%
44%
42%
41%
39%
38%
36%
32%
31%
30%
29%
28%
26%
19%
19%
15%
60%
10% 70%
Global / 40%
Europe / 23%
Asia-Pacific
region
/ 49%
Environmentally
friendly work
practices
Global / 38%
Europe / 26%
Asia-Pacific
region
/ 37%
Record on
diversity and
equal
opportunity
Global / 25%
Europe / 22%
Asia-Pacific
region
/ 29%
Corporate social
responsibility
Europe
Asia-Pacific region
CONTENTS

Global / 43%
Europe / 39%
Asia-Pacific
region
/ 42%
Employer
wellness
programs
Global / 20%
Europe / 23%
Asia-Pacific
region
/ 18%
Cafeteria-style
amenities and
benefits
Global / 18%
Europe / 21%
Asia-Pacific
region
/ 18%
Childcare
support
programs
Global / 13%
Europe / 24%
Asia-Pacific
region
/ 8%
Caregiver
support
programs
Lifestyle benefits
and amenities
/15 LIFESTYLE BENEFITS AND AMENITIES
Finally, the availability of workplace benefits
and amenities is another key component of
Work-Life Design.
Globally, 43% of workers say wellness
programs such as on-site fitness centers,
health club memberships, and stress-reduction
activities such as meditation are critical to
work-life balance.
Employer wellness programs
positively impacting work-life
balance, by country
A total of 20% cite the importance of
cafeteria-style facilities, 18% childcare support
programs, and 13% caregiver support
programs. Support for workplace-sponsored
childcare and caregiver programs
is highest in Europe.
Poland
Indonesia
Malaysia
Norway
Thailand
Germany
Hungary
Ireland
Portugal
India
Singapore
New Zealand
Australia
United Kingdom
Belgium
France
Russia
Switzerland
Italy
Hong Kong
Denmark
50%
50%
48%
47%
43%
43%
42%
42%
41%
41%
40%
39%
39%
38%
38%
38%
37%
32%
31%
29%
52%
20% 60%
9
LIFESTYLE BENEFITS AND AMENITIES
Consider how you would define work-life balance.
Select up to five top factors that you consider most critical.
Europe
Asia-Pacific region
CONTENTS

Trading it off
/16 TRADING IT OFF
A key aspect of the Work-Life Design mindset
is a willingness to pass up opportunities or
promotions in return for other benefits.
Globally, a significant proportion of the
workforce is prepared to sacrifice higher
pay for more flexible work schedules or
arrangements (36%), the opportunity to
work remotely (30%), and reduced hours
or additional vacation time (24%). A
comparatively smaller 14% of workers are
prepared to sacrifice pay for less job or
management responsibilities.
Overall, workers in the Asia-Pacific region are
significantly more willing to give up higher pay
for individual Work-Life Design elements than
workers in Europe.
Willingness to sacrifice higher pay
for more flexible work schedules
or arrangements, by country
Globally, a significant proportion of the
workforce is prepared to sacrifice career
advancement for more flexible work
schedules or arrangements (30%), the
opportunity to work remotely (26%), reduced
hours (22%), and less job or management
responsibilities (20%).
Workers in the Asia-Pacific region are
significantly more willing than workers
in Europe to sacrifice career advancement
in return for individual Work-Life
Design elements.
Thailand
India
Indonesia
Malaysia
Ireland
Australia
Hong Kong
New Zealand
Singapore
Norway
Denmark
Switzerland
Italy
United Kingdom
Hungary
Germany
Poland
Portugal
Russia
France
53%
52%
50%
48%
45%
45%
45%
45%
43%
42%
41%
40%
39%
37%
35%
34%
34%
30%
27%
55%
20% 60%
10
Europe
Asia-Pacific region
CONTENTS

Would be willing to
give up higher pay for:
Would be willing to
give up career advancement for:
Asia-Pacific
region (%)
Europe (%) Global (%) Asia-Pacific
region (%)
Europe (%) Global (%)
More flexible
work schedules or
arrangements
Additional
vacation
time
Opportunity
to work
remotely
Sabbatical or dedicated time
off to pursue
personal interests
Reduced
hours
Less job or
management
responsibilities
None of
the above
/17 TRADING IT OFF
36
24
30
20
24
14
43
36
28
31
31
29
29
37
28
18
25
19
20
18
48
30
21
26
21
22
20
49
Trading it off (continued)
10
48
33
35
29
35
24
31
32
21
28
19
25
11
41
CONTENTS

“When looking at their career goals,
today’s millennials are just as interested
in how a business develops its people
— and its contribution to society — as
they are in its products and profits.”
— former Deloitte Global CEO Barry Salzberg
CONTENTS

Europe (Millennials)
Asia-Pacific region (Millennials)
Vacation and other paid time off
Flexible work arrangements
Wellness programs
Childcare support programs
Caregiver support programs
Millennials
/19 MILLENNIALS
The Work-Life Design mindset is particularly
strong among important demographic groups
such as Millennials (workers born from the
1980s onwards), many of whom are being
offered greater professional responsibilities
at the same time as they become parents.
Millennials are set to comprise about 40% of
the workforce in developed countries by
2020, surpassing Gen X as the single largest
cohort. As their expectations change, so
must the workplace. Millennials are more
likely than the general workforce to consider
vacation, paid time off, wellness programs,
and childcare and caregiver support programs
What Millennials value
to be important elements of their employment
package. In the Asia-Pacific region, Millennials
are particularly interested in flexible work
arrangements. Millennials in Europe place
additional value on childcare and caregiver
support programs. Millennials in the Asia-
Pacific region are significantly more willing
than their counterparts in Europe, or the
global workforce, to sacrifice higher pay for
more flexible work schedules or arrangements,
the opportunity to work remotely, or additional
vacation time. Only 30% would not consider
sacrificing any pay, much lower than the global
average of 43%.
11
When considering total compensation from an employer, beyond
salary and healthcare benefits, what is most important to you?
Asia-Pacific
region
(Millennials)
Europe
(Millennials)
Global
(all workers)
Vacation and other paid time off 63% 68% 63%
Flexible work arrangements 71% 55% 62%
Wellness programs 52% 53% 46%
Childcare support programs 27% 30% 21%
Caregiver support programs 17% 36% 18%0%
10%
20%
30%
40%
50%
None of
the above
Less job or
management
responsibilities
Reduced
hours
Sabbatical/
dedicated time
off to pursue
personal
interests
Opportunity
to work
remotely
Additional
vacation time
More
flexible work
schedules or
arrangements
Europe
Global
(all workers)
Asia-Pacific
region31%
21% 20%
25%
11%
42%
48%
33%
37%
31%
36%
25%
30%
27%
MILLENNIALS
Would be willing to give up higher pay for:
CONTENTS

Gender
/20 GENDER
The move towards Work-Life Design is no
longer a gender issue. Both men and women
are driving it.
This is at odds with the conventional
wisdom that benefits such as flexible work
arrangements, wellness programs, and
childcare and caregiver support programs are
primarily valued by female staff as they seek to
balance work and family duties.
Most important work-life
balance areas, by gender
Employers should heed strong support
among women for various Work-Life Design
elements, particularly as the female workforce
participation rate increases. At the same time,
Work-Life Design is valued by all talent, and
the gender differences in support of individual
elements are often small.
In some cases, gender stereotypes are even
being confounded. For example, more men
than women are looking to their employer
for a fostered environment of friendships in
the workplace.
12
Paid time off
40%
Wellness programs
39%
Limitations on working outside typical business hours
Fostered environment of friendships in the workplace
Innovative projects during work hours
45%
34%
Caregiver support
22%
Work-life
balance
areas more
important
to women
Work-life
balance
areas more
important
to men
46%
33%
43%
50%
EUROPE
Flexible work arrangements
69%
Paid time off
39%
30%
Wellness programs
Innovative projects during work hours
44%
Encouragement from employer to use all vacation time
36%
26%
Fostered environment of friendships in the workplace
33%
0% 80%
Work-life
balance
areas more
important
to women
Work-life
balance
areas more
important
to men
74%
41%
44%
32%
ASIA-PACIFIC REGION
40%
28%
54%
34%
CONTENTS

Professional and
technical talent
/21 PROFESSIONAL AND TECHNICAL TALENT
Highly skilled workers in professional and
technical fields especially value Work-Life
Design benefits and seek these options
from employers.
Globally, about 40% of workers in information
technology (IT), science, and engineering
fields are prepared to give up higher pay for
more flexible work arrangements, compared to
36% of the overall workforce. This willingness
What Work-Life Design elements
would you give up higher pay for?
is about 10 percentage points higher among
IT, science, and engineering workers in the
Asia-Pacific region. IT and financial services
workers are significantly more willing to
sacrifice pay to work remotely than the
overall workforce. Finally, IT, engineering, and
financial services workers are all significantly
more interested in employer-sponsored
wellness programs than the overall workforce.
13 Science
workers
Information
technology
workers
Engineering
workers
Financial
services
workers
Flexible
work
arrangements
Additional
vacation
time
Opportunity
to work
remotely
A reduced
schedule
ASIA-PACIFIC REGION EUROPE GLOBAL
— 50%
— 36% — 39%
— 52%
— 43% — 36%
— 36%
— 51%
— 35%
— 25% — 21%
— 34%
— 38% — 30%
— 27%
— 32%
— 40%
— 28% — 25%
— 41%
— 41% — 33%
— 27%
— 38%
IMPORTANCE OF WELLNESS PROGRAMS
When considering total compensation from an employer, beyond salary and healthcare benefits,
what is most important to you? (Percentage who chose wellness programs.)
Global / 49%
Europe / 36%
Asia-Pacific
region
/ 49%
Engineering
Global / 52%
Europe / 51%
Asia-Pacific
region
/ 51%
Financial
services
Global / 50%
Europe / 48%
Asia-Pacific
region
/ 52%
Information
technology
Global / 42%
Europe / 41%
Asia-Pacific
region
/ 38%
Science
CONTENTS

FACEBOOK PIONEERS FAMILY LEAVE
FOR BOTH MOTHERS AND FATHERS:
“The more that the men can take leave,
the more of a social norm it is.”
— Facebook VP of Human Resources Lori Goler
CONTENTS

/23 SUGGESTIONS FOR EMPLOYERS
1. Make flexibility the norm
Flexible work arrangements are at the heart
of Work-Life Design. Employees increasingly
expect their employers to trust them to
tailor their own schedules, and give them
the freedom to work from home at least
occasionally. And the availability of these and
other arrangements, such as paid and unpaid
leave, can help determine where talented
people choose to work. To facilitate this
flexibility, employers should be more open
to employees accessing technology and files
outside the workplace. This might include
greater use of teleconferencing and personal
laptops, tablets, and smartphones, as well
as cloud-based applications such as Gmail,
Google Docs, Dropbox, and Office 365.
2. Encourage downtime
Even as workers desire greater flexibility,
they are wary of burnout from work creeping
into personal time such as weekends and
vacations. Employers can strike a balance
by allowing greater use of technology and
virtual collaboration tools while restricting
the performance of work outside designated
business hours. Encouraging talented workers
to take the time off that they’ve earned is a
no-brainer, while instituting restrictions on
email accessibility is a major differentiator
between organizations. Few workers are
accustomed to having their personal
sphere protected.
Suggestions for employers
Employers should differentiate from the pack by helping their workers thrive
– personally and professionally – in this era of continuous change and high
expectations. While an organization’s clients may expect service around the
clock, it doesn’t mean that everyone on the team should feel the pressure to
work non-stop. Employers should let talent know they respect their right to
lead happy, healthy, and balanced lives, while also providing them with the
tools to thrive and grow professionally.
14
3. Ensure that work is meaningful
Many workers seek meaningful work
experiences that allow them to make a
positive difference to society. They yearn for
a purpose, as well as a paycheck. To cater for
this demand, employers should offer more
opportunities to work on socially oriented
projects. They could seek out partnerships with
charities and other non-profit organizations, or
look to sponsor worthwhile community causes.
They could also encourage workers to devote
a portion of their working week to volunteer
activities. Finally, offering more sabbatical time
could encourage talent to explore outside
interests without feeling the need to sever ties
with their company.
CONTENTS

/24 SUGGESTIONS FOR EMPLOYERS
4. Help keep skills current
Many workers are more concerned about their
skills becoming obsolete than they are about
potentially being laid off. They understand
that technology is changing the modern
workplace. They also expect employers to
invest in their professional development, and
help them to learn and grow on the job. In
return, employers should offer their teams
access to an array of courses, workshops, and
networking and improvement opportunities.
Fear of making talent more marketable
and susceptible to poaching from rival
organizations is no longer a valid reason to
hold back on training.
5. Create a culture and
brand to be proud of
Organizations should focus on building
their brand as a rewarding place to work.
Those that can “walk the talk” will not only
attract talent, but retain it. In today’s open-
networked world, there are no secrets,
and potential talent can quickly gauge the
desirability of a potential employer. Fostering
a positive workplace culture could mean
offering comprehensive orientation activities
for new recruits, mentoring and befriending
programs, as well as regular talks that enable
retirees and other company alumni to impart
their wisdom. In addition, supporting ethical
and environmentally friendly practices, and
supporting diversity through the promotion
of more women, members of minory groups,
and young people into senior positions, are
no longer optional extras, but central to an
employer’s reputation.
6. Provide lifestyle support options
Finally, organizations must be prepared to
support their workers and recognise the
full complexity of their lives. For example,
employers could offer subsidized daycare
facilities or programs that assist people to work
while caring for an elderly or sick relative. They
could establish a free gym and other sporting
facilities on premises for people to let off
steam, as well as yoga, meditation, or pilates
classes. While support services are targeted at
particular populations, the appeal of wellness
programs is universal – yet both are proof that
an employer cares.
Suggestions for employers (continued)
14
CONTENTS

/25 CONCLUSION
Conclusion
The most talented professionals on the
market increasingly want to dictate the terms
of their work. No longer driven primarily by
pay or promotion, they expect workplace
environments that support their development
as multidimensional human beings.
In this emerging workforce, work-life balance
is no longer an optional extra, but a basic
standard by which every organization is
judged. Yet Kelly’s global workforce research
also shows that the very concept of work-life
balance is becoming more sophisticated.
Workers now seek a wider mix of benefits
15
The Work-Life Design mindset is being embraced across all demographic
groups and sectors, with Millennials and professional and technical talent
leading the charge. And while this mindset is more advanced in Asia-Pacific
countries than Europe, the global trend is clear.
beyond flexible work hours and remote
access technologies.
The workplaces that are best positioned
to attract top talent in future might offer a
range of wellness programs, mentoring and
befriending initiatives, volunteer opportunities,
childcare and caregiver support, as well as
entitlements to sabbaticals and paid time off.
Savvy employers who can deliver this menu
of options to their staff are more likely to win
their loyalty. Quite simply, this is the reward for
allowing them to design the life that they want.
CONTENTS

About the Kelly Global Workforce IndexTM
The Kelly Global Workforce Index™ (KGWI) is an international survey which measures
employee attitudes to, and opinions on, current workplace issues. The results are published
during each quarter by Kelly Services in Europe, Northern America and in the Asia-Pacific.
Kelly®
sampled nearly 164’000 workers (1’700 in Switzerland) across 28 countries, and in
a multitude of industries and occupations for the 2015 – 16 KGWI survey. The survey was
conducted between May and July 2015 by RDA Group on behalf of Kelly Services.
About Kelly Services®
As a global leader in providing workforce solutions, Kelly Services, Inc. (Nasdaq: KELYA,
KELYB) offer a comprehensive array of outsourcing and consulting services as well as world-
class staffing on a direct-hire, temporary and temporary-to-hire basis. Kelly®
has a role in
managing employment opportunities around the globe by employing 550’000 of these
individuals directly. Revenue in 2015 was $5.5 billion. Visit kellyservices.ch and connect with
us on Facebook®
, Xing®
and LinkedIn®
.
Kelly Services has more than 35 branches and specialist departments in Switzerland,
representing the fields of science, banking & finance, health, IT, engineering, food &
agriculture, building & construction, industry & technology, logistics & transport, the watch
industry and commercial occupations.
Media contact
Kelly Services, Inc., Rosangela Thomaz, Marketing & Communications Manager
E-Mail: rosangela.thomaz@kellyservices.ch
kellyservices.ch
This information may not be published, broadcast, sold, or otherwise
distributed without prior written permission from the authorized party.
All trademarks are property of their respective owners.
An Equal Opportunity Employer. © 2016 Kelly Services, Inc. 15-0971 EXIT