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Managing Your Time
on Social Media
Greg Fry
November 19th
AGENDA

 Strategy
 Scheduling
 Listening Tools
 Online PR
WHAT IS SOCIAL MEDIA?
Social media is about people having online &
offline conversations utilising user-generated
content (UGC).
Social media is online social interaction using
Computers, & mobile phones to turn person to
person communication into interactive open
dialogues.
Social media can take many different forms,
including social networks, internet forums,
blogs, micro-blogs, wikis, podcasts, digital
photos & videos, customer ratings and social
bookmarking.
SOCIAL MEDIA STATS
•
•
•
•
•
•
•
•
•
•
•
•
•
•

The average Irish person spends “20 hours
and 10 minutes online each month”
(*Comscore).
1 Billion Facebook users reached
September 14th 2012.
2.3 Million + Irish Facebook Users.
750+ Million Mobile Facebook Users.
600,000 + Twitter active users in Ireland.
1 million tweets sent daily in Ireland.
200 Million LinkedIn users worldwide.
850,000 Irish LinkedIn users.
500 Million Google+ accounts.
According to Cisco in 1.5 years 90% of
consumer internet traffic will be video.
YouTube gets over 400 million views each
month from Irish people.
14% of the population over the age of 15 now
has an Instagram account.
43% of Irish15-24 year olds have a Snapchat
account, with half of them using it daily.
Over 1 million smartphone users in
Ireland.
http://youtu.be/vDGrfhJH1P4
SOCIAL MEDIA = 3 WAY
COMMUNICATION
GET YOUR COMMUNITY INVOLVED

http://youtu.be/qm6MHj-YkW8
Strategy
DO I NEED A STRATEGY?
Currently, only 20% of marketers actively measure ROI - eMarketer Report
WHAT’S YOUR AIM?
SOCIAL MEDIA STRATEGY
PEOPLE
OBJECTIVES
SMART OBJECTIVES
• Specific
• Measureable
• Attainable

• Realistic
• Time-bound
STRATEGY
TECHNOLOGY
TIME
THE P.O.S.T.T. STRATEGY
• People

• Objectives
• Strategy
• Technology

• Time
THE ONLINE MARKETING
JIGSAW
• Social Media
• Blog Marketing
• HTML Newsletters
• Your Database
• Your Website
• Your Search Engine Marketing
REMEMBER……………

Build – Disassemble – Adjust - Repair
HOW CAN LINKEDIN HELP?

The Business Professionals Social Network
Great for finding to top tier talent and even
finding high profile industry professionals to
engage with.
850,000 Irish LinkedIn users
70% of LinkedIn users are decision makers
HOW CAN FACEBOOK HELP?

Largest Social Media site in the world
Great for interacting with your readers and
to build a loyal online community
2.3 Million Irish Users
25-45 year old very active on Facebook
HOW CAN TWITTER HELP?

Twitter is what is called a microblogging site.
People post short updates and share them with
followers.
Unlike Facebook you don’t just become friends with
people you know.
Great for listening, finding influencers and finding
hot topics to write about.
600,000 + active Irish Twitter users
Quick Chat
What Social Media Channels are right for your business and why?

because ………
because ……..

because ………
Scheduling
&
Listening
SCHEDULING Twitter
&
LISTENING TOOLS

Tools
•
•
•
•
•
•
•
•

Hootsuite
Tweet Deck
BufferApp
Social Oomph
Hashtagify.me
BottleNose
Twitter Feed
Klout /Peer Index/Kred
HOOTSUITE

•
•

•
•
•
•

Schedule Tweets.
Add and Manage Multiple Social
Media Accounts.
Shorten and track urls.
Run saved searches.
Benefit from great analytics.
Upgrade to Hootsuite Pro for
$9.99 a month.
HOOTSUITE REPORTING
BUFFER APP

BufferApp.com allows you to “Stack” up future posts.
CROWDBOOSTER

See when to tweet and how to maximise your twitter efforts
TWITSPROUT

Good for Analytics
TWITTERFEED

www.twitterfeed.com
TWITTERFEED

www.twitterfeed.com
TWITTERFEED

www.twitterfeed.com
KLOUT

http://bit.ly/KloutExplained
HOW DO YOU COMPARE WITH THE
COMPETITION

https://monitor.wildfireapp.com/
MONITORING YOUR MAGAZINE
ON TOPSY
TOPSY CONT….

http://www.pro.topsy.com/
OnLine
PR
DIFFERENCES
BETWEEN…..
Traditional PR

Online PR

 Blanket media materials

 Tailored materials

 Structured (corporate)

 Conversational (human)

 Media vehicles required

 Consumer media vehicles

 Producer-driven

 Customer-driven

 Pagination restrictions

 No pagination boundaries

 Influencers = journalists

 Key influencers…(next slide)

 Manageable networks

 Huge network
“The nobodies are the new
somebodies”

Guy Kawasaki Founding partner at Garage Technology Ventures. Former Chief Evangelist of Apple
ONLINE PR AND JOURNALISTS
98% of journalists go online daily…
 92% for article research

 81% to do searching
 76% to find new sources, experts
 73% to find press releases
 51% use blogs regularly

 33% to uncover breaking news or
scandal
 Pull stories rather than push
 Substantiate leads via web
 Use Social Media to Listen for News
 Often use search before online press
office
 Write headlines optimised for the
web
Source: Middleberg/Ross Survey of the Media in the Wire World
CUSTOMERS OPINIONS HAVE
REACH AND IMPACT
REPUTATION MANAGEMENT
•
•
•
•
•
•
•
•
•
•
•
•
•
•

What is your strategy?
Address the person’s complaint.
Take the conversation offline.
Try to find a positive outcome
online.
Social Mention.
Google Alerts.
Radian6.
Sysomos.com.
Topsy.com
Mention.com
Twilert.
Case Study: An angry customer of
the Berkley Court.
http://bit.ly/c3gv11
http://bit.ly/fGiFRe
SETTING RULES

https://www.facebook.com/BankofAmerica
FANCY A FREE CHAT ABOUT YOUR BUSINESS?

Drop up your business card
and I’ll give you a call to
arrange a FREE one to one
session.
Or drop me an email –
greg.fry@ahaingroup.com
CONTACT ME
087 2039855

twitter.com/gregfrysocial

ie.linkedin.com/in/gregfry

facebook.com/theahaingroup

youtube.com/careerscoacheu

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