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Mike - Trainer
Behaviors
• 	
  	
  Forgets	
  a	
  lot	
  of	
  things	
  
• 	
  	
  Weighs	
  self	
  everyday	
  
• 	
  	
  Tracks	
  calorie	
  intake	
  
• 	
  	
  Reads	
  health	
  blogs	
  
• 	
  	
  Works	
  with	
  adults	
  and	
  kids	
  

Traits

• 	
  	
  38	
  years	
  old	
  
• 	
  	
  Lives	
  near	
  his	
  gym	
  
• 	
  	
  Married	
  with	
  no	
  kids	
  
• 	
  	
  Commutes	
  to	
  gym	
  
• 	
  	
  Income	
  $50,000	
  

Goals

• 	
  	
  Scheduling	
  clients	
  
• 	
  	
  Tracking	
  client	
  progress	
  
• 	
  	
  Developing	
  workouts	
  
• 	
  	
  Measuring	
  client	
  vitals	
  
• 	
  	
  Emailing	
  clients	
  
Mike - Trainer
Behaviors
• 	
  	
  Forgets	
  a	
  lot	
  of	
  things	
  
• 	
  	
  Weighs	
  self	
  everyday	
  
• 	
  	
  Tracks	
  calorie	
  intake	
  
• 	
  	
  Reads	
  health	
  blogs	
  
• 	
  	
  Works	
  with	
  adults	
  and	
  kids	
  

Traits

• 	
  	
  38	
  years	
  old	
  
• 	
  	
  Lives	
  near	
  his	
  gym	
  
• 	
  	
  Married	
  with	
  1	
  kids	
  
• 	
  	
  Commutes	
  to	
  gym	
  
• 	
  	
  Income	
  $50,000	
  

Goals

• 	
  	
  Scheduling	
  clients	
  
• 	
  	
  Tracking	
  client	
  progress	
  
• 	
  	
  Developing	
  workouts	
  
• 	
  	
  Measuring	
  client	
  vitals	
  
• 	
  	
  Emailing	
  clients	
  
Mike (A) - Olympic Trainer
Behaviors
• 	
  	
  Never	
  forgets	
  things	
  
• 	
  	
  Weighs	
  self	
  everyday	
  
• 	
  	
  Tracks	
  calorie	
  intake	
  
• 	
  	
  Reads	
  health	
  blogs	
  
• 	
  	
  Works	
  with	
  athletes	
  

Traits

• 	
  	
  38	
  years	
  old	
  
• 	
  	
  Always	
  has	
  a	
  gym	
  bag	
  
• 	
  	
  Married	
  with	
  1	
  kids	
  
• 	
  	
  Achievement-­‐oriented	
  
• 	
  	
  Income	
  $100,000	
  

Goals

• 	
  	
  Scheduling	
  clients	
  
• 	
  	
  Tracking	
  client	
  progress	
  
• 	
  	
  Developing	
  workouts	
  
• 	
  	
  Measuring	
  client	
  vitals	
  
• 	
  	
  Emailing	
  clients	
  
Mike (B) - Health & Fitness Trainer
Behaviors
• 	
  	
  Remembers	
  negaAve	
  things	
  
• 	
  	
  Weighs	
  self	
  everyday	
  
• 	
  	
  Tracks	
  calorie	
  intake	
  
• 	
  	
  Struggles	
  with	
  moAvaAon	
  
• 	
  	
  Works	
  with	
  adults	
  and	
  kids	
  

Traits

• 	
  	
  38	
  years	
  old	
  
• 	
  	
  Carries	
  a	
  calorie	
  counter	
  
• 	
  	
  Married	
  with	
  1	
  kids	
  
• 	
  	
  Values	
  happiness	
  
• 	
  	
  Income	
  $50,000	
  

Goals

• 	
  	
  MoAvaAng	
  clients	
  
• 	
  	
  Tracking	
  client	
  progress	
  
• 	
  	
  Developing	
  workouts	
  
• 	
  	
  Measuring	
  client	
  vitals	
  
• 	
  	
  Developing	
  meal	
  plans	
  
Mike (C) - Physical Therapist
Behaviors
• 	
  	
  Forgets	
  therapy	
  plans	
  
• 	
  	
  Weighs	
  self	
  everyday	
  
• 	
  	
  Tracks	
  client	
  progress	
  
• 	
  	
  Reads	
  health	
  blogs	
  
• 	
  	
  Works	
  with	
  adults	
  and	
  kids	
  

Traits

• 	
  	
  38	
  years	
  old	
  
• 	
  	
  Commuter	
  Dad	
  
• 	
  	
  Values	
  being	
  needed	
  
• 	
  	
  Works	
  at	
  a	
  gym	
  
• 	
  	
  Income	
  $50,000	
  

Goals

• 	
  	
  Scheduling	
  clients	
  
• 	
  	
  Keeping	
  insurance	
  records	
  
• 	
  	
  Developing	
  workouts	
  
• 	
  	
  Measuring	
  client	
  vitals	
  
• 	
  	
  ReporAng	
  to	
  insurance	
  
Mike (D) - Cross-Fit Trainer
Behaviors
• 	
  	
  Forgets	
  cross-­‐fit	
  workouts	
  
• 	
  	
  Weighs	
  self	
  everyday	
  
• 	
  	
  Tracks	
  calorie	
  intake	
  
• 	
  	
  Reads	
  cross-­‐fit	
  site	
  daily	
  
• 	
  	
  Works	
  with	
  adults	
  only	
  

Traits

• 	
  	
  38	
  years	
  old	
  
• 	
  	
  Works	
  at	
  a	
  Cross-­‐Fit	
  gym	
  
• 	
  	
  Married	
  with	
  1	
  kids	
  
• 	
  	
  Very	
  detail-­‐oriented	
  
• 	
  	
  Income	
  $50,000	
  

Goals

• 	
  	
  Scheduling	
  workouts,	
  not	
  clients	
  
• 	
  	
  Tracking	
  client	
  progress	
  
• 	
  	
  SeGng	
  up	
  equipment	
  
• 	
  	
  CollecAng	
  money	
  
• 	
  	
  EducaAng	
  new	
  clients	
  
Adding Personality to Personas
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Adding Personality to Personas
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Adding Personality to Personas

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  • 8. Mike - Trainer Behaviors •     Forgets  a  lot  of  things   •     Weighs  self  everyday   •     Tracks  calorie  intake   •     Reads  health  blogs   •     Works  with  adults  and  kids   Traits •     38  years  old   •     Lives  near  his  gym   •     Married  with  no  kids   •     Commutes  to  gym   •     Income  $50,000   Goals •     Scheduling  clients   •     Tracking  client  progress   •     Developing  workouts   •     Measuring  client  vitals   •     Emailing  clients  
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  • 35. Mike - Trainer Behaviors •     Forgets  a  lot  of  things   •     Weighs  self  everyday   •     Tracks  calorie  intake   •     Reads  health  blogs   •     Works  with  adults  and  kids   Traits •     38  years  old   •     Lives  near  his  gym   •     Married  with  1  kids   •     Commutes  to  gym   •     Income  $50,000   Goals •     Scheduling  clients   •     Tracking  client  progress   •     Developing  workouts   •     Measuring  client  vitals   •     Emailing  clients  
  • 36. Mike (A) - Olympic Trainer Behaviors •     Never  forgets  things   •     Weighs  self  everyday   •     Tracks  calorie  intake   •     Reads  health  blogs   •     Works  with  athletes   Traits •     38  years  old   •     Always  has  a  gym  bag   •     Married  with  1  kids   •     Achievement-­‐oriented   •     Income  $100,000   Goals •     Scheduling  clients   •     Tracking  client  progress   •     Developing  workouts   •     Measuring  client  vitals   •     Emailing  clients  
  • 37. Mike (B) - Health & Fitness Trainer Behaviors •     Remembers  negaAve  things   •     Weighs  self  everyday   •     Tracks  calorie  intake   •     Struggles  with  moAvaAon   •     Works  with  adults  and  kids   Traits •     38  years  old   •     Carries  a  calorie  counter   •     Married  with  1  kids   •     Values  happiness   •     Income  $50,000   Goals •     MoAvaAng  clients   •     Tracking  client  progress   •     Developing  workouts   •     Measuring  client  vitals   •     Developing  meal  plans  
  • 38. Mike (C) - Physical Therapist Behaviors •     Forgets  therapy  plans   •     Weighs  self  everyday   •     Tracks  client  progress   •     Reads  health  blogs   •     Works  with  adults  and  kids   Traits •     38  years  old   •     Commuter  Dad   •     Values  being  needed   •     Works  at  a  gym   •     Income  $50,000   Goals •     Scheduling  clients   •     Keeping  insurance  records   •     Developing  workouts   •     Measuring  client  vitals   •     ReporAng  to  insurance  
  • 39. Mike (D) - Cross-Fit Trainer Behaviors •     Forgets  cross-­‐fit  workouts   •     Weighs  self  everyday   •     Tracks  calorie  intake   •     Reads  cross-­‐fit  site  daily   •     Works  with  adults  only   Traits •     38  years  old   •     Works  at  a  Cross-­‐Fit  gym   •     Married  with  1  kids   •     Very  detail-­‐oriented   •     Income  $50,000   Goals •     Scheduling  workouts,  not  clients   •     Tracking  client  progress   •     SeGng  up  equipment   •     CollecAng  money   •     EducaAng  new  clients