Tiimz Mobile workforce management by Sirma Mobile

Tiimz.com

FIELD TEAM MANAGEMENT

Innovation for life… http://tiimz.com

Service is provided in Bulgaria by VIVACOM
under brand VIVATEAM

http://vivateam.vivacom.bg
http://sirmamobile.com


Businesses needs

Need to MONITOR field workforce PERFORMANCE

Need to know more about employee's WORKING HOURS UTILIZATION

Need to gain control over corporate MOBILE PHONE USAGE AND COSTS

Need to DISPATCH TEAMS JOBS on the field.


Business benefits

UTILIZE - Keep workers in the FIELD, where they belong.

DISPATCH - SEND ORDERS to your teams’ mobile phones and get reports

TRACK - SEE WHERE WORKERS ARE NOW, where they've been, even how
much time they spent on the road.

Gain control over corporate MOBILE PHONE USAGE AND COSTS.

COMMUNICATE - Scheduled and emergency TEAM CONFERENCING.

Electronic timecards – give your people tool to SUBMIT WORKING HOURS
AND BREAKS. Connect to payroll system.


Tiimz Workforce Solution
Tiimz is a platform combining the best features Corporate tool for tracking corporate
taskforce on a map using regular
from different employee tracking technologies phone
available under one roof and simple easy to use • People
• Field agents
lightweight platform in the cloud. • Cars
• Trucks

A system allowing to put control and
restrictions on
• Calls
• SMS

Control individuals, teams, units or
whole company

Interface
• Web interface
• Mobile phone


Tiimz Workforce Solution
With Tiimz Managers can analyze and take meaningful In addition with Tiimz operation
decisions about: managers can
Is taskforce well utilized on the field Dispatch teams and tasks;
How to improve allocation efficiency Receive instant formalized
What travel costs can be cut feedback and reports about
work done;
What phone usage costs can be cut
Track employee working
time;
Get notifications when
important unit of your
business is not operational
or is not on time.


Tiimz.com

MODULES


Modules

www.tiimz.com

Module
Module Task Module Module Emergency Administrati
Tracking and assignment, Workflow Module Call team ve module
Location dispatching modeler control conferencing (obligatory)
and control

Modules are available in single mode or in combination.
New modules and connectors can be deployed easily.


Module: Tracking and Location
Tracking and Localization of
company employees and
activities
Track employees
Track group of employees
Track whole company
Fleet and inventory tracking
Types of tracking and
localization
Manual localization on
demand
Scheduled tracking feature
"It allows me to see creates history of employee
where all of my guys are known locations on map in
at all times" time.
Benefits and Reports
Powerful rules engine Tracking of company
allows modeling all employees
business requirements for View route of employee or
cost and misuse control. vehicle during a working day
Localizations history can be
reviewed later in report
Cost and usage control. section
Export positioning address
and coordinates at any time.


Module: Call control
Contact control
Define black- and whitelists
for dialing cases with help of
ranked human readable rules

Time control
Define time slots for
restrictions (working, non
working hours), days of week

Usage control
Define usage limits for
number of minutes or SMS
Define allowed and
disallowed dialing cases
APP Control*
for calls and SMS.
Allow or disallow certain
application in mobile phones
Powerful rules engine remotely
allows modeling all
business requirements for
Web filter *
cost and misuse control.
Put filters for web content on
mobile phones

* Features planned for next release


Module: Administration

Acces to main features, reporting and administration is don
through a lightweight web based interface. Platform is in
the cloud
Co-branding with service provider is available
Employee database can be uploaded or automatically
populated by external source (like Payroll or Telco
provisioning system)
Settings can be applied one by one, to a group, or
everybody.


Reporting

Reporting in Tiimz
Predefine reporting – lists of information for
positioning, usage and control
Manual reports – user can pick up from different
options to view data
Schedule reporting – user can make predefine
reports by his own options and receive ready
reports by email
Export
Export data to CSV and Excel – list of employees,
phone numbers, phonebook contacts
Exporting results from reports, predefine and
manual one


Workflow modeling engine
Custom workflow in utility company modeled with Companies are not equal, so are
Tiimz.com processes inside company.
Powerful Tiimz workflow engine
Call center allows modeling company
receives
notification specific business scenarios and
requirements for:

•Task assignment workflow
Job done
Dispatch team to • Reporting workflow
(acceptance location
document) • Cost and misuse rule set

Get report from
team Assign tasks to
(camera shot and team
checklist)


Connectors for other core corporate IT systems

Through customizable connectors system can be interconnected
with 3rd party company IT systems in both directions. CRM/Service delivery systems
Provision and populate
employee data automatically
from systems where this data
CRM/Service already exists
delivery systems
ERP
Track vehicles and other assets
Web/Intranet/Extranet
Payroll
Display position of mobile
agents on map on the web
ERP
Accounting
ТIIMZ Create invoices for deliveries,
CORE generate trip details and costs
Payroll
Calculate working hours,
timesheets, overtime and
payments.
Website
Accounting Extranet
Intranet portal


Tiimz unique benefits

For end user Technology
No Hardware, no CAPEX, just software
No additional tracking device, uses SIM based solution
existing phones and SIM cards Small SIM toolkit applet (10k)
No hardware installation, no specialized Positioning based on multiple
mounting cellID
Existing employee phone is ok (99% Different type of reports
phones on the market now) Provisioning through SIRMA
proprietary OTA platform
Works indoor/underground Android based solution
Smartphone solution is
For Service provider available for customer with
higher performance and
Expands the existing market with a new interface expectations.
segment - low cost, no setup, no
maintenance and less accuracy fleet Network based solution
management solution Directly connects to MNO
network facilities
Self service and self provisioning service - No intervention on SIM is
takes 5 mins. needed.
Cloud service Provisioning through core
provisioning servers


CONTACT US FOR DEMO
http://sirmamobile.com


Tiimz Mobile workforce management by Sirma Mobile

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