Your ecommerce store needs a Privacy Policy to be legally compliant, as well as earn the trust of your customers. Learn about how to create a solid Privacy Policy for your online business in this presentation, and read the related blog post here: https://termsfeed.com/blog/privacy-policy-ecommerce-stores/

1. BUY
REFUND POLICY
SHIPPING ADDRESS
I AGREE
PURCHASE
ORDER
Privacy Policy for
Ecommerce Stores

2. A Privacy Policy (1) for your e-commerce store is important
for two main reasons:
It’s required by law
It builds trust with your customers
1
2
(1) Link to https://termsfeed.com/privacy-policy/generator/

3. Required by Law

4. Privacy laws around the world require a Privacy Policy (2)
when personal information is collected or used.
(2) Link to https://termsfeed.com/blog/privacy-policy-mandatory-law/

5. A few of these laws include:
CalOPPA (3) in the US
Privacy Act of 1988 (4) in Australia
Data Protection Act (5) in the UK
PIPEDA (6) in Canada
PDPA (7) in Singapore and Malaysia
(3) Link to https://termsfeed.com/blog/caloppa/
(4) Link to https://termsfeed.com/blog/australia-privacy-act-1988/
(5) Link to https://termsfeed.com/blog/uk-dpa/
(6) Link to https://termsfeed.com/blog/pipeda/
(7) Link to https://termsfeed.com/blog/privacy-laws-southeast-asia/

6. Personal information includes anything that can be used to
identify an individual, including:
Email addresses
Mailing/billing addresses
First/last names
IP addresses
Financial information

7. BUY
REFUND POLICY
SHIPPING ADDRESS
I AGREE
PURCHASE
ORDER
Ecommerce stores collect a lot of personal information, such as:
Email addresses for sending tracking and order information
Financial information for processing payments
Mailing addresses for where to send orders

8. Because of this, e-commerce stores are
legally required to have a Privacy Policy.

9. Building Customer Trust

10. Online shoppers take their privacy very seriously, and rightfully so.
They’re used to seeing a Privacy Policy where they can learn about
an e-commerce store’s privacy practices.

11. A Privacy Policy must include the following information:
What types of information you collect, and how
What you use the information for
Who you share the information with
How you store and protect the information
How the customer can review and change the information

12. You can see how this would be important information
for someone to know who’s about to share financial,
home address and other personal information.

13. If you don’t have a Privacy Policy, you may lose customers
who see your lack of a Privacy Policy as untrustworthy.

14. Displaying Your Privacy Policy

15. BUY
I AGREE
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After you have your Privacy Policy, it’s important
how you display it.

16. Include a link to your Privacy Policy in your website footer along
with your other agreements.
This makes your policy accessible at any time to users both
before and after they share personal information with you.

17. Add a link to it in your
mobile app Legal/About
or other relevant section.

18. When users sign up for an
account with you or are
entering in their billing and
shipping information, include
a link to your policy as well as
a checkbox that makes users
“Agree to” your policy (8).
(8) Link to https://termsfeed.com/blog/examples-click-accept/

19. BUY
I AGREE
PURCHASE
ORDER
Having a Privacy Policy for your e-commerce store will keep you
in compliance with privacy laws and make your customers feel
more confident shopping with you.