The Center for Total Health is Kaiser Permanente's Social Innovation Center. This presentation was given to the American College of Preventive Medicine Corporate Roundtable, meeting in Washington, DC, to introduce the Center, Social Innovation, and Total Health for individuals and communities. Thanks for having me!

1. Ted Eytan, MD MS MPH • @tedeytan
Kaiser Permanente Center for Total Health, Washington, DC USA • @KPTotalHealth
October 20, 2015
Center for Total Health and Social Innovation
American College of Preventive Medicine Corporate Roundtable

2. Hi. I’m Ted.
@tedeytan

3. Total Health Across America Digital Wall
with Keith Montgomery and Scott Kaiser, MD, Motion Picture and Television Fund
October, 2015 | Photo: https://www.flickr.com/photos/taedc/21437782833/
We’re here from the future

4. Medicare 50th Anniversary Celebration
with Maureen Simmons and Danielle Pere
July 29, 2015 Photo: https://flic.kr/p/wo1teh
So are you

5. #CTHNext: Social Innovation

6. Characteristics: “sheer persistence,
a kind of benign ruthlessness,
clutching onto an idea beyond the
bitter end, always taking no as a
question.”
Enter Harry Bridges: “It was a
marriage with great potential. Bridges
needed a health plan for his
members and Henry Kaiser needed
health plan members. Instant
symbiosis.”
Social Innovators
Harry Bridges: Young Seaman
https://depts.washington.edu/labpics2/repository/main.php?g2_itemId=5081; Social
innovation: What it is, Why it matters and how it can be accelerated; Mulgan G, Tucker S,
Ali R, Sanders B. Social innovation: what it is, why it matters & how it can be accelerated.;
2007. Available at: http://www.sbs.ox.ac.uk/ideas-impact/skoll/research/social-innovation-
reports-resources/social-innovation-what-it-why-it-matters-how-it-can-be-accelerated;
http://kaiserpermanentehistory.org/latest/harry-bridges-and-sidney-garfield-synergistic-
collaboration/

7. Step it Up! with Vice Admiral (VADM) Vivek H. Murthy, M.D., M.B.A.
September, 2015 | Photo: https://www.flickr.com/photos/taedc/20663952653/

11. Jodie Lesh, SVP Strategic Planning, Kaiser Permanente Southern California
Keith Montgomery, Executive Director, Center for Total Health
October, 2015 | Photo: https://flic.kr/p/yMD9Gc

12. Step it Up! with Vice Admiral (VADM) Vivek H. Murthy, M.D., M.B.A.
September, 2015 |

14. Source: https://twitter.com/tedeytan/status/656432085133975552

15. A famous counter on a famous trail
https://www.traillink.com/trail-maps/metropolitan-branch-trail.aspx
Yen Greene and William Hyerle, April 2015

16. On a complete street
2nd Street NE with CTHNext Capital Bikeshare
October, 2015 | Photo: https://www.flickr.com/photos/taedc/21358231361/

17. A heartbeat: Daily counts Jan-Aug, 2015

18. Source: Kaiser Permanente Web Analytics, updated 10/08/2015
5.2 million members connected, via kp.org

19. Source: Kaiser Permanente Web Analytics, updated 10/08/2015
In 2015, per month
1.9 million emails
3.4 million test results reviewed
50% of the shared results
406 thousand appointments made
40 % signed on 5 or more times
5.2 million members connected, via kp.org

20. Fueling the future of care

21. To heal, you have to not harm
Kaiser Permanente’s Commitment to
RENEWABLE ENERGY
What’s the BIG DEAL?
What’s the IMPACT?
Offsite Energy Onsite Energy
Concerned about climate change and its threat to human health,
Kaiser Permanente will expand its use of renewable energy with
several new significant wind and solar energy projects.
110 MW Solar
power capacity to
be purchased
from Blythe solar
plant in
Riverside, CA
43 MW Wind
70 MW Solar
power capacity to
be purchased from
turbines at Golden
Hills wind farm in
Altamont Pass, CA
power capacity to be
installed via new
solar arrays added
to as many as
170 hospitals &
other facilities in CA
kp.org/green

22. With equity for all
Help Kaiser Permanente
become a leader in providing
Trans*-inclusive care.
Kaiser Permanente is looking at
transgender, gender-expansive,
and gender non-conforming
person care in a new way, and
we want to partner with you
to create high quality care that
meets you where you’re at.
We are starting an exciting
project that will provide insight
directly to our nurses, doctors,
leaders, and staff to inspire us to
focus on your total health, so you
can focus on a great life. We are
not just looking to provide the
best clinical care possible,
we want to understand and
address your needs, goals, and
what makes you tick.
We are looking for people who
would be interested in any of
the following opportunities. We
are able to offer honorariums for
your participation, and we ensure
the privacy and confidentiality
of what is shared in a safe,
comfortable environment for
you. We treat everything you
share with us with confidentiality,
respect, and empathy.
We are interested in:
• Meeting trans-identified, gender-expansive,
and gender non-conforming people who are,
or have been, Kaiser Permenente members.
• Interviewing you in your home or another
comfortable place for 2-3 hours.
• Interviewing you along with a close
friend or family member so that you can
both provide your perspectives together.
• Learning what it’s like to be you by
shadowing you through part of your day.
• Seeing Kaiser Permenente from your
perspective by shadowing you on a visit.
Who are we? We are the Innovation Consultancy
at Kaiser Permanente. We work with people in
a human-centered, empathic way to understand
their experiences and design new and better
ways for Kaiser Permanente to meet their health
and wellness goals and needs.
Here are the tentative dates for our fieldwork.
If you can’t do these dates, we can be flexible:
February 24-27, March 10-13, March 17-20
Thank you for your interest. For more info, or to
express your interest, please contact
Katherine Duong: katherine.t.duong@kp.org or
Dana Ragouzeos: dana.n.ragouzeos@kp.org
Project Lantern - Synthesis Room, Oakland, CA USA
April, 2015 Photo: https://flic.kr/p/s2ZFZr

23. #transformKP: Total Health and Social Innovation
Labor-Management Partnership all-hands
December 2, 2014 • San Francisco, CA USA
Ted Eytan, MD, MS, MPH • The Permanente Federation, LLC • @tedeytan
© 2014 The Permanente Federation, LLC
Desert Center, 1933
When any human being is hurt, or sick and full of toxins and down
with energy at ebb tide - then of all times the surroundings should
be most beautiful, most gentle.” - Sidney Garfield, MD

24. Why
“Dream Grounds for a Dream Hospital”
Source: http://kasierpermanentehistory.org ; Joe Bialowitz, MS, HEM, Senior Environmental Stewardship Consultant, Kaiser Permanente

25. Why
Source: http://www.businesswire.com/news/home/20130819005270/en/Mazzetti-Congratulates-Kaiser-Permanente-Opening-Westside-
Medical ; http://xnet.kp.org/newscenter/pressreleases/scal/2012/011712sandiegosolar.html
“Showcases of modern, green hospital design”

26. It really is in our DNA…
Advertisement, Kaiser Industries
Source: http://kaiserpermanentehistory.org/latest/kp-working-toward-cleaner-air/

27. Thank you