In this webinar, we get an overview of the comprehensive set of cloud services (Office 365, Azure, and Dynamics) that Microsoft donates to eligible nonprofits through TechSoup Canada. We also hear from local nonprofit Dixie Bloor Neighbourhood Centre about how migrating to Office 365 transformed their operations.

1. Microsoft
Cloud for Good
brought to you by

2. Hi,We’re from TechSoup Canada.
Our mission is to help nonprofits
use tech effectively.

3. Nonprofits can save money on tech products through
the Technology Donations Program
Register your charity, nonprofit or library to see which products you’re
eligible for: www.TechSoupCanada.ca/Getting_Started

4. You have access to free nonprofit tech resources
facebook.com/techsoupcanada
techsoupcanada.ca/learning_centre
techsoupcanada.ca/webinar
@techsoupcanada
techsoupcanada.ca/blog
techsoupcanada.ca/newslettersubscribe

5. GoToWebinar Logistics
1 3
2
1. Close/expand GoToWebinar panel
2. Submit a question/comment via
Chat
3. View and select your audio
 You can hear us, but we can’t hear you!
 Can’t hear? Try turning up your volume or call in
 Have a question? Use the Q&A box
 Recording & slides will be available
post-webinar
 Please fill in the post-webinar survey!

6. Agenda
• Overview of Microsoft Modern Non-Profit; Tech for Good &
Cloud for Good
• Dixie Bloor Neighbourhood Centre’s story
• Intro to:
• Office 365
• Microsoft Azure
• Microsoft Dynamics
• Q&A

7. Your speakers for today
Lisa Everett
Community Affairs Manager, Microsoft
Christina DiAdamo
Product Marketing Manager, Office 365
Ahmed Adel
Product Marketing Manager, Azure
Ronald Chang
Product Marketing Manager, Dynamics
Lynn Petrushchak
Dixie Bloor Neighbourhood Centre
Larry Camejo
Dixie Bloor Neighbourhood Centre

15. https://www.microsoft.com/en-
us/philanthropies/product-donations/

17. Dixie Bloor Neighbourhood Centre is a
multi-service, non-profit organization
serving the East Mississauga area.
• Began 29 years ago by members of a local church to pilot Seniors and
EarlyYears programs
• Expanded to 28 programs funded by all levels of Government, United
Way and other Foundations
• Accredited by CARF and Certified by Great Places toWork
• Programs offered include Conflict Resolution, Employment support,
Orientation to Canada in 19 languages,Youth programs and much
more
• We have over 150 staff, 175 volunteers and operate from 18 locations

18. Technology Challenges before Office365
• Outdated, unreliable E-Mail system
• Communications and operations silos
• Inefficient internal referral processes
• Challenges to support clients seamlessly across locations and programs
• Absence of centralized collaboration and information sharing systems
• Absence of a remote backup and disaster recovery system

19. Microsoft Office365 Solutions
• Cloud-based Exchange Email
• Sharepoint Intranet
• Skype for Business
• Dynamics CRM
• Office 365 Groups andTeams
• Onedrive for Business

20. • Secure, unified user experience across the OutlookWeb App and Desktop App.
• Enhanced staff and event coordination via shared Calendars
• Sharepoint Intranet supports centralized, agency-wide information sharing
• Skype for Business facilitates instant communication across sites and programs
• Dynamics CRM workflows have made referrals a seamless process
• Case Management with Dynamics CRM coordinates our client experience across
programs
• Office 365 Groups facilitate increased team communication, collaboration and
information sharing
• Onedrive for Business provides a secure, encrypted remote backup system
The result of Microsoft Office 365 Cloud

21. Reinventing Productivity
For the digital transformation

22. Digital trends are
changing the way
people work
Employees work on nearly 2x the
number of teams than they did
five years ago*
41% employees say mobile business
apps are changing the way they work*
Information overload wastes
25% of employee time, costing
U.S. business $997B each year*
160M customer records leaked*
229 days to detect security infiltration*
* Multiple industry sources.

23. Reinventing Productivity
for the digital transformation

24. Office 365
The most complete, intelligent and secure service for digital work
Authoring
Word
Excel
PowerPoint
OneNote
Mail & Social
Outlook
Yammer
Sites & Content
OneDrive
SharePoint
Delve
Chat, Meetings
& Voice
Microsoft Teams
Skype for Business
Analytics
Power BI
MyAnalytics
Office 365 Groups Graph Security & Compliance

25. Collaboration

26. Office 365: Collaboration
Designed for the unique workstyle of every group
SharePoint
Teams
Office 365 ProPlus
Yammer
Outlook
Skype
Sites & Content Management
Chat-based Workspace
Co-Authoring Content
Enterprise Social
Mail & Calendar
Voice, Video & Meetings
Complete Collaboration Solution
Office 365 addresses the breadth of collaboration
needs across your company
Integrated Experiences
Office 365 Groups and Graph enable integrated
experiences that facilitate effective collaboration
Security and Compliance
Office 365 delivers the security, compliance and
manageability required in today’s workplace
Office 365 Groups

27. Co-author together in real time in Office applications
Store, sync & share files inside or outside your org
Find, follow & discover content from anywhere on any device
Manage document revisions with integrated feed & version history
Receive comments & changes while on the go with notifications
Create, share, find content with Office & OneDrive

28. Smarter email and calendaring with Outlook
Stay on top of what matters with a focused inbox
Share OneDrive files easily as cloud attachments
Call attention to critical actions & input with @mentions
Go beyond distribution lists with a group inbox & calendar
Easy onboarding for new members with full group history

29. Text, meet, and call, across devices, with VoIP & PSTN
Reduce travel using audio, HD video & web conferencing
Unify your global phone systems with Cloud PBX
Reach out to your employees with Skype Meeting Broadcast
Engage your customers, using Skype in your web pages & apps
Complete cloud communications with Skype

30. Chat for today’s teams to keep everyone in the know
One place for teamwork integrated with Office 365
Security teams trust with SOC 1 and SOC 2 industry compliance
Customizable for each team with content and capabilities
Microsoft Teams, chat-centered workspace

31. Foster open team discussions with the group feed
Tap into collective knowledge with search & discovery
Crowdsource ideas & share best practices across the org
Get the pulse of your company using polls, praise & follows
Drive employee engagement with actionable updates & alerts
Connect with Yammer, the social network for work

32. Modern content, sharing & discovery with SharePoint
Access sites & content anywhere with your Intranet in your pocket
Manage & collaborate on content with your team
Navigate your intranet with intelligent recommendations
Create beautiful team sites & publishing sites quickly
Automate business processes with Microsoft Flow & PowerApps

33. Mobility

34. Outlook, the best mobile email client
Connect to any email account - Exchange Online to Gmail
Get a focused inbox that prioritizes important emails
Launch & join Skype meetings right from your calendar
Enjoy a consistent & familiar experience for calendaring & Office attachments
Protect data with Enterprise Mobility + Security Suite

35. Be productive anywhere
Use Word, Excel, PowerPoint optimized for your phone and tablet
Access your documents anywhere as they roam with you
Get the best of any screen with Mobile View
Stay connected with the broadest suite of mobile collaboration apps
Use 3rd party cloud storage with Office 365 integration

36. Manage and secure mobile productivity
Secure work across all platforms with Enterprise Mobility + Security Suite
Manage all of your corporate apps and data with Intune
Classify, label, encrypt files and data with Azure Information Protection
Protect against identity-based attacks with conditional access policies
Separate corporate & personal data in Office mobile apps
Personal apps
Managed apps

37. Intelligence

38. Insights for everyone with Power BI Pro & Excel
Connect to data from any public, private or corporate source
Provide a 360° view of your business with live, visual dashboards
Analyze millions of rows of data with Excel in-memory performance
Visualize hierarchical, financial and geospatial data with new charts
Publish your data from Excel directly to Power BI Pro

39. Discover relevant content & people with Delve
Surface content based on who you work with & what is trending
Find people & expertise with recommendations from Microsoft Graph
View personalized content in context & on the go
Control visibility of sensitive content with existing permissions

40. Create better work habits with MyAnalytics
Insights on the time in meetings for the most impact
Track your email read rates & response times
Know how you spend your time at work
Only you can see your dashboard
Set & track goals for time in core work activities

41. Powerful presentations with new design services
Create stunning slides in minutes with Designer
Navigate your presentation with agility using Zoom
Create professional-quality animation in one click with Morph
Discover & re-use existing presentations from your co-workers

42. Trust

43. Built-in enterprise protection
Encrypt your data & restrict access using Azure Information Protection
Safeguard information with Data Loss Prevention
Restrict unauthorized data sharing across apps & devices with Intune
Prevent data leaks with support for Windows Information Protection
Identify, label, classify, set policies to help protect information

44. Protect against advanced threats
Protect your users from external threats with Advanced Threat Protection
Provide zero-day protection against malware in attachments & links
Gain critical insights into external threats with rich reporting
Get alerts of suspicious behavior using Advanced Security Management
Share & integrate threat intelligence data across security services

45. Compliance
Broadest standard support: ISO27018, HIPAA, EU Model Clauses & more
Meet compliance obligation for data access with Customer Lockbox
Monitor & investigate events related to your data with full audit tracking
Reduced cost & risk with in-place intelligent Advanced eDiscovery

46. Privacy
Customer is the owner of their data
We do not mine customer data for advertising purposes
Privacy controls enable you to configure your company privacy policies
Microsoft advocates for data privacy on behalf of customers
Microsoft safeguards customer data with strong contractual commitments

47. Transparency
Know where your data is stored
Understand who has access your data & under what circumstances
Monitor the state of your service, get historic view of uptime
Integrate security events’ feeds into your company security dashboard
Gain insight with access to service dashboards & operational reporting

48. Threat Intelligence
Broad visibility into attack trends
Billions of data points from Office, Windows & Azure
Integrated data from external cyber threat hunters
Proactive security policy management
Intuitive dashboards with drill-down capabilities

49. Advanced Data Governance
Leverage intelligence to automate data retention
Classify data based on age, type, user, or sensitivity
Policy recommendations based on machine learning
Apply actions to preserve high value data
Purge redundant, obsolete and trivial data

50. Admin Service Health Dashboard
Richer insights on organization-specific impact
Two-way channel to report critical issues
User diagnostics to understand end user health
In product messaging to keep users productive
Guidance on how to optimize your environment

51. Office 365 Innovation
Office 365 Video
Cloud PBX
SharePoint Online – ‘SharePoint
home’ & ‘Site contents’ page
redesign
Bookings, Planner, Sway
Skype for Business for Mac
Microsoft Teams
MyAnalytics
Power BI Pro
PowerPoint Designer and
Morph
Outlook on iOS
Outlook on Android
Inbox Connectors
Universal Office
OneDrive sync client
Compliance Center/Compliance
Search
Advanced Security Management
Enterprise Mobility + Security Suite
Support for Windows Information
Protection
Threat Intelligence
Advanced Data Governance
Admin Service Health Dashboard
GigJam
MileIQ, xRM
Workplace Analytics
Cortana & Office 365
Office Graph Extensibility
Word writing assistant
Inking
OneNote Universal
Outlook Mobile on
Office 365
Collaboration IntelligenceMobility Trust

52. NP BE NP BP NP E1 NP E3 NP E5
Pricing Donation $2.40 Donation $5.70 $12.60
User Maximum 300 300 Unlimited Unlimited Unlimited
Business Class Email and Calendars Exchange Online 50 GB 50 GB 50 GB Unlimited Unlimited
Social, Video, Sites, Work Management Yammer, O365 Video, SharePoint Online, Planner
New
●
New
●
New
●
New
● ●
IM, Online Meetings Skype for Business ● ● ● ● ●
Meeting Broadcast Skype for Business
New
●
New
● ●
File Storage, Sharing, Information Discovery OneDrive for Business, Delve ● ● ● ● ●
Office Online ● ● ● ● ●
Office Client Apps Office 365 ProPlus ● ● ●
Archiving, Rights Management, Data Loss Prevention, Encryption
New
● ●
Office 365 Advanced eDiscovery, Secure Attachments and URLs, Access Control ●
End User and Organizational Analytics Power BI Pro, MyAnalytics ●
Cloud PBX Skype for Business ●
PSTN Conferencing1 Skype for Business ●
Enterprise Plan Add-ons
PSTN Calling2 Skype for Business +$24
Office 365 Nonprofit Options
1Toll-free and International Dial-out conferencing capabilities will incur additional per minute consumption charges when available. Customers can disable this feature to avoid additional billing.
2$24 includes both International and Domestic calling plans. Domestic only calling plans are available for $12. Tax is included in price in USA. Add-On price to E1 & E3 is $32, which includes Cloud PBX

53. Ahmed Adel, Microsoft Canada

54. Digital
transformation

55. Going Digital

56. 38Azure regions
NEWLY ANNOUNCED:
France: France Central and France South
Korea: Korea Central and Korea South
DoD East and Central
Achieve global scale, in local regions
Trust

57. Openness and flexibility
Data and intelligence
Trust
Application innovation

58. Trust
Detect and
mitigate
threats
The most trusted
and compliant
cloud
Achieve global
scale, in local
regions

59. HIPAA /
HITECH Act
Moderate
JAB P-ATO
FIPS 140-2
FERPA
DoD DISA
SRG Level 2
ITAR CJIS
GxP
21 CFR Part 11
IRS 1075Section
508 VPAT
ISO 27001 SOC 1
Type 2
ISO 27018 CSA STAR
Self-Assessment
Singapore
MTCS
UK
G-Cloud
Australia
IRAP/CCSL
FISC
Japan
China
DJCP
New
Zealand
GCIO
China
GB 18030
EU
Model Clauses
ENISA
IAF
Argentina
PDPA
Japan CS
Mark Gold
SP 800-171
China
TRUCS
Spain
ENS
PCI DSS
Level 1
CDSA Shared
Assessments
MPAA
Japan
My
Number
Act
FACT
UK
High
JAB P-ATO
GLBA
DoD DISA
SRG Level 4
MARS-E FFIEC
ISO 27017 SOC 2
Type 2
SOC 3
India
MeitY
Canada
Privacy
Laws
Privacy
Shield
ISO 22301
Germany IT
Grundschutz
workbook
Spain
DPA
CSA STAR
Certification
CSA STAR
Attestation
HITRUST IG Toolkit
UK
Trust
The most trusted and compliant cloud
GLOBALUSGOVINDUSTRYREGIONAL

60. Openness and flexibility
Data and intelligence
Trust
Application innovation

61. Openness and flexibility
Build and run
open source
solutions
Deploy
the cloud
on-premises
Extend
on-premises
with True
Hybrid

62. Openness and flexibility

63. Openness and flexibility
Data and intelligence
Trust
Application innovation

64. Build apps
faster and
easier
Deliver native
mobile apps
seamlessly
Manage
applications
proactively
Application innovation

65. Application innovation

66. Application innovation

67. Code Repository
Backlog
Build + Deploy
Monitor and improve
Automated Testing User Testing
User
Authentication
Push
Notifications
Cloud and
Offline Data
Application innovation

68. Openness and flexibility
Data and intelligence
Trust
Application innovation

69. Support business
strategy with
any data
Learn and engage
with artificial
intelligence
Predict and
respond
proactively
Data and intelligence

70. Traditional
data
Web data
Big data
Data and intelligence

71. Demand forecasting
Predictive maintenance
Vehicle telemetry
ClientsData
ML STUDIO
API
Modeling & APIs
Data and intelligence
Traditional
data
Web data
Big data

72. Litware Insurance Bot
Has joined the conversation
Hi! How can I help you today?
Type a message…
Interact in personal,
natural ways
Smart Recommendations,
personalization, immersive
experiences
Infuse processes
with intelligence
Dynamics CRM
Capitalize on hidden insights
beyond your data
Advanced Analytics, Machine Learning,
Data Enrichment
Litware Insurance
Data and intelligence

73. SPEECH
Convert spoken audio to text
Convert text to spoken audio
Extract intent of user
Give me
directions to
the closest ATM
Speech-to-Text and
Text-to-Speech Service
VISION
What is in
the image?
Computer Vision
Category People; 1 face
Adult / Racy? False / True
Dominant colors
Accent color
KNOWLEDGE
Top
publications
in AI?
Knowledge
Exploration Service
SEARCH
Search for
‘cute kittens’
Bing Search
LANGUAGE
Play today’s
Daily Show
Natural Language
Processing
Data and intelligence

74. Openness and
flexibility
Data and
intelligence
Trust Application
innovation

75. Momentum
750 million
194 billion
188 billion
340 billion
>90%
of Fortune 500 use
Microsoft Cloud

78. Business Applications: Using digital
engagement platform to differentiate
and deliver better engagements

79. Customer expectations are changing…
…so we did some research.

83. The Cloud levels the playing field

84. Why should Non-profits care?
Because donor/constituent experience matters now more than ever
…and in an increasingly connected
world, your reputation is more
important than ever.
of all internet users are
now active on social
media
72%
of internet users trust
consumer opinions
posted online
68%
of consumers are willing
to pay more for a better
customer experience
86%
of customers have left a
brand due to bad
customer service
65%
It’s what differentiates you
It’s how you win and keep customers
It’s how you grow your business

85. Connect your organization
Make better decisions
Start and grow easily
Things to consider when selecting Biz Apps:

86. Drive quicker adoption and reduce
training time with the same easy-to-use
interface as the Office tools you already know
Looks and feels
like Office

87. Handle business processes like quotes, orders,
invoicing, purchasing, cash management, and
reporting, from day one
Built in the cloud, Dynamics 365 for Financials
is easy to set up and manage
Fast from
the start

88. Gain deeper
insights with
advanced analytics
Perform ad hoc, customized reporting
by analyzing data across multiple
dimensions
Create custom dashboards for real-time
analysis using Microsoft Power BI

89. Work where
your business
takes you
Desktop, laptop, tablet, or phone
you get the same powerful
capabilities and rich functionality
Get one experience that’s
consistent and secure across
Windows, iOS, and Android

90. End-to-end view of
your organization
Centralize data from accounting, sales,
purchasing, and inventory to get an
accurate view of your business
Real-time data updates help you spot
trends, prevent issues, and deliver great
customer experiences
Microsoft
Dynamics 365