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Designing Fluid eLearning Environments
             for Learning Organizations:
                   A Systemic Approach

                      ISPI Montreal 2006 Fall Conference
                                    September 29th, 2006
                      Kristina Schneider – Documédia inc.



         Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                            All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
Good morning




What is your field of work/study?
What are your expectations of this session?



                                     Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                                        All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
Outline

The evolution of learning technologies
The learning organisation
           g g
Generation Y
A new generation of eLearning tools
Considerations for implementation
A fluid eLearning environment
Takeaways




             Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
The evolution of learning technologies
   A rough estimate…

1960         1970          1980                1990                  2000                        2010

                                   Instructor-Led Training

                                                    Sound – Video - Multimedia

                                                           Computer Aided Learning

                                                                      Office applications

                                                                            Assessment tools

                                                                  Interactive communication tools

                                                                              World Wide Web
        A return to active learning,
                                  g,
       with creation, communication                                    eLearning 1.0 (WWW deployment)
              and participation                                                                 eLearning 2.0
                                                                                                  (Learning
                                                                                                communities)



                                  Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                                     All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
The learning organization

Learning Organization
  A Complex and Adaptive System
         p              p       y
  Theory elaborated by Senge in 1990
  Requires transformation through systems
  thinking primarily at three levels:
     Aligning objectives
     Empowering individuals
     Cultivating communities



               Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                  All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
Generation Y




                                         Born between
                                         1977-1994
                                         1977 1994
                                         (12-29 years old)
                                         Aka.
                                         Aka Echo Boomers
                                         or Millennials


        Source: quot;The Gen Y Factor.quot; CADM EF Academic Update. May 13, 2005
Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                   All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
Generation Y
1st generation to grow up with technology




                                                    Source: Harris Interactive “Born to be Wired” 2003
                      Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                         All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
Generation Y
1st generation to grow up with technology




                                                    Source: Harris Interactive “Born to be Wired” 2003
                      Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                         All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
Generation Y
What Marketing Firms Have Noticed about Gen Y…

   Stressed for success
   Acutely aware that the stakes are higher
       Coopetition amongst friends
       Only as good as last report card/grade
       Every second counts
                     counts…
          Hyper-tasking
          Brand Me:
          filter to create own
          personality and image

                            Source: quot;The Gen Y Factor.quot; CADM EF Academic Update. May 13, 2005
                    Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                       All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
A new generation of eLearning tools




                                       Online Communities of
                                       Practice
                                       Discussion Forums
                                       Blogs
                                       Wikis
                                       Podcasts


          Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                             All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
A new generation of eLearning tools

Online Communities of Practice (or Interest)
 Environments in which
 individuals with           Large local
                              group

 similar interests                                 Local
                                                  coordinator
 interact with
 one another                            Small local
                                          group
                   Regional
                   R i    l
 at a distance      group
                                                      Global
                                                     coordinator


 Ex: couchsurfing
 community
                                                  Small local
                                                   group
   A distributed
   community with a
   fractal approach                         Source: McDermott and Jackson (2000), “Designing Global Communities”

                      Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                         All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
A new generation of eLearning tools

Discussion boards or Internet forums
  Roles change:
             g
         Instructor as Facilitator/Moderator
         Stude t
         Student as Participant/Contributor
                       a t c pa t/Co t buto
   Conversations as co-construction of
   understanding
Original Post
            Response 1 to Original Poster
                                  Response 1 to Respondent 1
                                  Response 2 to Respondent 1
                                                               Response 1 to Respondent 2
            Response 2 to Original Poster

                           Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                              All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
A new generation of eLearning tools

Blogs
  short for weblogg
  virtual diaries
  created by individuals
  chronological
  quick way to publish
  through a browser
  based admin panel
  Ex: Technorati
                               Source: Coates, T (2003) Discussion and Citation in the Blogosphere...
            http://www.plasticbag.org/archives/2003/05/discussion_and_citation_in_the_blogosphere/
                    Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                       All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
A new generation of eLearning tools

Wikis
 website resource
 add/edit content collectively
 gathering global knowledge




               Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                  All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
A new generation of eLearning tools

Podcasts
  Internet published files
           p
  feed subscription
  usually at no cost
  used most for
  audio/video files




                Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                   All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
A new generation of eLearning tools
Open-source solutions
  Moodle
      A socio-constructivist course management system
      integrating discussion and wiki
  phpBB
      Highly customizable bulletin board package
  WordPress
      Blog tool and webblog publishing platform
  MediaWiki
      wiki package originally written for Wikipedia
  More solutions on Sourceforge

                   Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                      All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
A new generation of eLearning tools
Facts:
   Generation Y already knows how to use these tools
   very well
   These tools are easily accessible, many low-cost/no-
   cost applications
If you aren’t implementing and managing these
applications in your organisation:
   You are restricting and limiting communication
   You are not capturing the ongoing discussion (see
   Laurillard & Pask))




              Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                 All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
Considerations for implementation
1.   Performing a technological needs assessment
2.   Profiling end-users and modeling archetypes
3.   Developing implementation strategies
4.   Prototyping collaborative learning technologies
5.   C d i usability tests and f
     Conducting      bili         d focus groups
6.   Motivating users to engage
7.
7    Assessing learning o tcomes
                          outcomes




                   Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                      All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
A fluid eLearning environment

                   Aligning objectives




Generation Y                                              Learning organisation

               Online Communities of Practice
                    Discussion Forums
                           Wikis
                           Blogs

 Cultivating             Podcasts                                   Empowering
communities                                                          individuals




                        eLearning 2.0




                          Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                             All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
Take-
                                                                                       Take-aways




What stands out the most for you?
What did you get out of this session?



                                        Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach
                                                           All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca

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Designing eLearning Environments for Learning Organizations

  • 1. Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach ISPI Montreal 2006 Fall Conference September 29th, 2006 Kristina Schneider – Documédia inc. Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 2. Good morning What is your field of work/study? What are your expectations of this session? Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 3. Outline The evolution of learning technologies The learning organisation g g Generation Y A new generation of eLearning tools Considerations for implementation A fluid eLearning environment Takeaways Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 4. The evolution of learning technologies A rough estimate… 1960 1970 1980 1990 2000 2010 Instructor-Led Training Sound – Video - Multimedia Computer Aided Learning Office applications Assessment tools Interactive communication tools World Wide Web A return to active learning, g, with creation, communication eLearning 1.0 (WWW deployment) and participation eLearning 2.0 (Learning communities) Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 5. The learning organization Learning Organization A Complex and Adaptive System p p y Theory elaborated by Senge in 1990 Requires transformation through systems thinking primarily at three levels: Aligning objectives Empowering individuals Cultivating communities Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 6. Generation Y Born between 1977-1994 1977 1994 (12-29 years old) Aka. Aka Echo Boomers or Millennials Source: quot;The Gen Y Factor.quot; CADM EF Academic Update. May 13, 2005 Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 7. Generation Y 1st generation to grow up with technology Source: Harris Interactive “Born to be Wired” 2003 Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 8. Generation Y 1st generation to grow up with technology Source: Harris Interactive “Born to be Wired” 2003 Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 9. Generation Y What Marketing Firms Have Noticed about Gen Y… Stressed for success Acutely aware that the stakes are higher Coopetition amongst friends Only as good as last report card/grade Every second counts counts… Hyper-tasking Brand Me: filter to create own personality and image Source: quot;The Gen Y Factor.quot; CADM EF Academic Update. May 13, 2005 Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 10. A new generation of eLearning tools Online Communities of Practice Discussion Forums Blogs Wikis Podcasts Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 11. A new generation of eLearning tools Online Communities of Practice (or Interest) Environments in which individuals with Large local group similar interests Local coordinator interact with one another Small local group Regional R i l at a distance group Global coordinator Ex: couchsurfing community Small local group A distributed community with a fractal approach Source: McDermott and Jackson (2000), “Designing Global Communities” Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 12. A new generation of eLearning tools Discussion boards or Internet forums Roles change: g Instructor as Facilitator/Moderator Stude t Student as Participant/Contributor a t c pa t/Co t buto Conversations as co-construction of understanding Original Post Response 1 to Original Poster Response 1 to Respondent 1 Response 2 to Respondent 1 Response 1 to Respondent 2 Response 2 to Original Poster Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 13. A new generation of eLearning tools Blogs short for weblogg virtual diaries created by individuals chronological quick way to publish through a browser based admin panel Ex: Technorati Source: Coates, T (2003) Discussion and Citation in the Blogosphere... http://www.plasticbag.org/archives/2003/05/discussion_and_citation_in_the_blogosphere/ Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 14. A new generation of eLearning tools Wikis website resource add/edit content collectively gathering global knowledge Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 15. A new generation of eLearning tools Podcasts Internet published files p feed subscription usually at no cost used most for audio/video files Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 16. A new generation of eLearning tools Open-source solutions Moodle A socio-constructivist course management system integrating discussion and wiki phpBB Highly customizable bulletin board package WordPress Blog tool and webblog publishing platform MediaWiki wiki package originally written for Wikipedia More solutions on Sourceforge Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 17. A new generation of eLearning tools Facts: Generation Y already knows how to use these tools very well These tools are easily accessible, many low-cost/no- cost applications If you aren’t implementing and managing these applications in your organisation: You are restricting and limiting communication You are not capturing the ongoing discussion (see Laurillard & Pask)) Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 18. Considerations for implementation 1. Performing a technological needs assessment 2. Profiling end-users and modeling archetypes 3. Developing implementation strategies 4. Prototyping collaborative learning technologies 5. C d i usability tests and f Conducting bili d focus groups 6. Motivating users to engage 7. 7 Assessing learning o tcomes outcomes Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 19. A fluid eLearning environment Aligning objectives Generation Y Learning organisation Online Communities of Practice Discussion Forums Wikis Blogs Cultivating Podcasts Empowering communities individuals eLearning 2.0 Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca
  • 20. Take- Take-aways What stands out the most for you? What did you get out of this session? Designing Fluid eLearning Environments for Learning Organizations: A Systemic Approach All Rights Reserved © 2006 Documédia Inc. / http://www.documedia.ca