The key points and highlights from Richard Cummings’ presentation “10 Things You Must Know When You Employ People” Job Description – is important in creating a thought process that helps determine how critical the job is and how this particular job relates to others. It identifies the characteristics needed by a new employee filling the role. Effective Recruitment – recruitment companies are expensive. Likewise, recruiting the wrong person is also expensive to just take a chance on someone and hope that they fit the role. Contract – it regulates the terms and conditions of employment between the employer and the employee. It is the cornerstone upon which the relationship between employer and employee are built. Employee Rights – employees have rights even before they get the job. Health and Safety – every business has official responsibilities in order to guarantee the health and safety of its recruits and other people involved; protection of the work environment should be a priority. Payroll – the primary mission of the payroll department is to ensure that all employees are paid accurately and timely with the correct withholdings and deductions, and to ensure the withholdings and deductions are remitted in a timely manner. Appraisals – important to employees’ professional development, to meeting the company’s or firm’s goals or objectives and, ultimately, to contributing to the company’s or firm’s bottom line. Financial & Non-Financial Rewards – employees are your most important customers. Rewards programs can improve performance as well as decrease turnover. Manage Absences – absences affect productivity and profits and are likely to lower morale and motivation and should be dealt with seriously. Effective policies and procedures help improve absence rates and minimize its impact. Disciplinary to Dismissal – areas to look into are: absences, performance, conduct, gross misconduct, and employee rights. Richard’s presentation was part of TechStartHub Startup Masterclass: How to make sure you’re investment and exit ready held last November 8 at University College London – Roberts Building. The next masterclass, Expert Advice on Website Content Strategy, Analytics, and Community Building, will be held on November 28 at the Innovation Warehouse. by: Cris Kerwin Pabuaya