No organization can thrive, or even survive, without innovation. In an environment of increasing competitive and market pressure cycles have to be faster which means innovation can no longer be centralized. It can´t be done exclusively from the top, by a few individuals or a dedicated department. When innovation has to be everyone’s job, it has to become a mindset and central part of an organizations DNA. That´s why building an innovation culture is key. One of the most important drivers of an innovation culture is diversity and inclusiveness. This presentation will discuss leadership techniques we can all apply to support continuous innovation while increasing employee engagement and customer loyalty.

1. How To Build an Innovation Culture
Powered by Diversity
Malin Lidén, Vice President, SAP SE

2. @MalinJessica
INNOVATION IS NOT OPTIONAL
@MalinJessica

3. @MalinJessica
INNOVATION IS THE ART OF CRAZINESS

4. @MalinJessica
SHIFT FROM KNOWLEDGE TO
LEARNING ECONOMY

5. VP OF INNOVATION
THE DREAM JOB?
@MalinJessica
MY STORY

6. @MalinJessica
INNOVATION IS AN UPHILL BATTLE

7. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 7Public
WHAT DID I LEARN?
@MalinJessica
KEY SUCCESS FACTORS
BUILDING AN INNOVATION CULTURE

8. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 8Public
INNOVATION CULTURE: BREAKING THROUGH RESISTANCE
@MalinJessica
„WE´VE ALWAYS DONE IT THIS WAY“
„I´M NOT SURE HOW THAT IS
GOING TO WORK“
„THIS SEEMS A BIT RISKY“
„ARE PEOPLE READY FOR THIS?“

9. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 9Public
INNOVATION CULTURE: CONFIDENCE AND COURAGE
@MalinJessica
• DON´T COMPARE YOURSELF TO OTHERS
• CELEBRATE UNIQUENESS
• BE PREPARED TO FAIL AS PART OF THE JOURNEY
• BE PREPARED TO FEEL STUPID
• EMBRACE CRAZINESS
• TAKE RAISED EYEBROWS AS A COMPLIMENT
• DARE TO BE BORED

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INNOVATION CULTURE: PATIENCE AND DRIVE FOR
RESULTS
@MalinJessica
• PORTFOLIO MANAGE
• SELL RESULTS
• SET THE STAGE FOR THE BIG WIN

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INNOVATION CULTURE: OPEN MIND AND EMPATHY
@MalinJessica
• KNOW YOUR AUDIENCE
• UNDERSTAND WHAT MOTIVATES YOUR TEAM
• THINK BIG
• DREAM FIRST, THEN THINK ABOUT EXECUTION
• FOCUS ON POSSIBILITIES, NOT OBSTACLES
• DON´T BRAINSTORM

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INNOVATION CULTURE:
DIVERSITY. INCLUSION. TOLERANCE
@MalinJessica
AN ECONOMIST PRESENTING
(AND SINGING!!) TO GEEKS
Picture by Martin Lang

13. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 13Public
LEADERSHIP „TOOLKIT“ FOR INNOVATION CULTURE
@MalinJessica
• ESTABLISH VISION AND VALUES
• CREATE ROOM FOR RISK AND FAILURE
• DEVELOP ENTREPRENEURIAL SKILLS
• LEARN AND BE GENEROUS WITH LEARNINGS
• BRIDGE GAPS FOR INCLUSION AND DIVERSITY
• CELEBRATE POSITIVE EXAMPLES BUT NEVER
REWARD RESULTS THAT COME FROM
BEHAVIORS THAT COMPROMISE CULTURE

14. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 14Public
• ONE FOR ALL, ALL FOR ONE
• STRONG PEOPLE WHO DON´T PUSH OTHERS DOWN, BUT LIFT THEM UP
• PEOPLE WHO TELL OTHERS WHAT THEY CAN, NOT WHAT THEY CAN´T DO
• CURIOSITY AND CONTINOUS LEARNING
• BLURING LINES - INCLUSION
• CELEBRATION OF SUCCESS
@MalinJessica
WHAT DOES AN INNOVATION CULTURE LOOK LIKE?

15. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 15Public
SAP COMMUNITY = POLE POSITION FOR INNOVATION
• EXCELLENCE
• TOLERANCE
• INCLUSION
• LEARNING
• SUPPORT
• PLAYFULNESS (CRAZINESS)
BUT WE DO NEED MORE DIVERSITY!
@MalinJessica

16. © 2017 SAP SE or an SAP affiliate company. All rights reserved. 16Public
@MalinJessica
ASK
BE A CHANGE AGENT
LEVERAGE YOUR NETWORK
ACTIVELY LOOK FOR DIVERSITY
CANDIDATES
GO THE EXTRA MILE TO MAKE THOSE
WHO ARE DIFFERENT FEEL WELCOME
SUPPORT AND INVEST IN THOSE WHO
WANT TO DEVELOP
@MalinJessica

17. © 2017 SAP SE or an SAP affiliate company. All rights reserved.
Thank you
Contact information:
malin.liden@sap.com
@MalinJessica
Picture by Martin Lang