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Proprietary + Confidential
Conversion modeling
will be crucial in a world
without cookies
Pavel Jašek, Analytical Consultant, Google
Twitter: @paveljasek
Proprietary + Confidential
Platform Changes
Browser restrictions on use of cookies
Mobile OS restrictions on use of device identifiers
Regulation
Increase in restrictions on use of personal data
and additional requirements around user consent
User Privacy
Rising user expectations on Privacy
impacting measurement ecosystem
Proprietary + Confidential
Known unknowns Unknown (un-)knowns
Tracking gaps
Transactions not tracked
Consent rate
Not able to collect all the data
Missing attribution
Lost connection to interactions
… …
Biases
Skewed observed data
Proprietary + Confidential
Proprietary + Confidential
We expect the availability of individual
level identifiers to continue to degrade
over time
Industry will move to rely on aggregated
and anonymized measurement and data
collection
Your understanding of the customer
journey may still have gaps, even when you
have the right infrastructure in place
The industry’s ability to tie conversions to ads will
continue to decrease
Proprietary + Confidential
Proprietary + Confidential
Reported
conversions
2016
100%
0%
2021 Present
Illustrative Example
As a result, we’ll continue using conversion modeling in
order to maintain a full picture of ads performance
Modeled
Observed
Modeled
Observed
Proprietary + Confidential
Proprietary + Confidential
Conversions power revenue growth for advertisers through
automation and advanced measurement
Smart Bidding
Modeled
Conversions
Observed
Conversions
Targeting &
Creative
Revenue
Growth
Attribution
Incrementality
Conversions Measurement Automation &
Optimization
Tags, APIs or
Uploads
Proprietary + Confidential
Proprietary + Confidential
Benefits of conversion modeling
Representative view of
your performance
More efficient campaign
optimization and bidding
Accurate, privacy-safe
measurement
Proprietary + Confidential
Proprietary + Confidential
What is Conversion Modeling
and Why is it Important?
Proprietary + Confidential
Proprietary + Confidential
Conversion modeling
refers to the use of machine
learning to quantify the
impact of marketing efforts
when a subset of
conversions can’t be tied
to ad interactions
What is conversion modeling?
Proprietary + Confidential
Proprietary + Confidential
2x
as many Marketers prefer to use a
combination of modeled+observed
data (vs. observed data only)
Over 90%
of web + app advertisers will consider
conversion modeling when analyzing
their performance data
Source: 3P Qualitative Research Study on Conversion Modeling, SKIM 2020
Modeling is used widely in the industry today
Proprietary + Confidential
What types of
measurement
modeling exist
at Google?
Attribution Modeling
Online to Offline Modeling
Unique Reach Modeling
Conversion Modeling
Behavior Modeling
Proprietary + Confidential
Proprietary + Confidential
Quality conversion data coupled with ML-based
modeling leads to better campaign performance
1P Data, Aggregate Customer
Behaviors & Contextual Signals
Advanced Machine
Learning
Campaign performance boost with
Machine Learning based technology
35%
Source: BCG 2019 Study: The Dividends of Digital Marketing Maturity
Proprietary + Confidential
Proprietary + Confidential
High Bar for Privacy
Unique to each Advertiser
Quality Data
Communicating
significant modeling
changes
Seamless Integration
No Fingerprinting
Addressing Gaps via Unique
Modeling Methodologies
Tailoring Gaps based on the
advertiser
Ongoing Improvement
Ensuring Accuracy
Rigorous Threshold for Reporting
These principles guide our conversion modeling
solutions across products at Google*
1 2 3
*Where the conversion event occurs on an online surface
Proprietary + Confidential
Proprietary + Confidential
Measurement foundations
for a great Conversion Modeling
Proprietary + Confidential
Proprietary + Confidential
App
Invest in a durable foundation essential for all
conversion modeling
Google Tag Manager
Global Site Tag
OR
Web
Google Analytics 4
Firebase SDK
Proprietary + Confidential
Proprietary + Confidential
Only aggregated and anonymized conversions are reported in your account | Supported tags include: Google Ads Conversion Tracking, Floodlight, and Google Analytics
Consent Mode
1 2 3 4
User navigates to your website
or app and indicates consent
status
(for ads and/or analytics
storage)
Consent Mode will tell Google
tags whether they have
permission to use cookies for
ads and analytics
When the user does not
consent, the relevant Google
tags will adjust their behavior
to help observe conversions
without using associated
cookies. When the user
consents, Google will observe
data as normal.
With modelling, Google
surfaces the most accurate
data in your account to enable
better reporting and
optimization
Proprietary + Confidential
Proprietary + Confidential
Consent mode adjusts tag behavior based on the
user’s consent status
Google receives a
consent ping w/ gclid,
dclid, cookie ID, Google ID
Unconsented ping sent to
Google; no ad click
identifier sent unless URL
passthrough enabled
Google
Tags load
Proprietary + Confidential
Proprietary + Confidential
Who should use Consent Mode?
Primarily using Google
Ads for conversion
tracking
Consent Mode will allow modeling for
lost conversions and simplify
compliance if GA is simultaneously
deployed.
Interest in
future-proofing
measurement
Consent Mode will form a durable
part of Google Analytics’ future
privacy capabilities, including new
features around cookieless
measurement.
Coming soon to GA4 properties will
be the ability to model for behavior
impacted by lack of cookie consent.
Primarily using Google Analytics
for conversion tracking
If not requiring consent for Analytics, Consent
Mode will still simplify compliance for optional
GA functions (like remarketing) prior to consent.
If requiring consent for Analytics, Consent Mode
will allow modeling for lost conversions and
pre-enable customer for GA cookieless mode.
Proprietary + Confidential
Proprietary + Confidential
Without
Consent Mode
With Consent Mode,
tags only fired for
users who granted
consent
With Consent Mode,
tags fired for all users
(Consent Mode adjusts the
behaviour of tags based on
user consent)
Illustrative chart only, observability and recovery rates vary by advertiser
Recommended for
most accurate
modeling
Maximize the amount of conversions recovered while
meeting your business requirements
Observed
Conversions
Modeled
Conversions
>70% of ad-click-to-conversion
journeys lost due to user cookie
consent choices
Proprietary + Confidential
increase in reported
Search conversions
+5%
Adopt products built on top of the global site tag & Google
Tag Manager for enriched first party data
#
what? where? who?
Enhanced
Conversions
Consent
Mode
Google
Analytics 4
Uses advertiser’s hashed
customer data to fill in
gaps due to browser
changes
Adjust tag behavior and
fill in gaps in conversions
due to consent banners
Provides most complete
picture of behavior and
conversions across Web
and App
Google Ads only
Google Ads,
Google Analytics,
SA360,
CM360/DV360
Google Analytics
only
Web advertisers
in non-sensitive
categories with
customer data
App or web
advertisers in the
European Economic
Area (EEA)
App or web
advertisers using
Google Analytics
increase in reported
YouTube conversions
+12%
lost ad click to
conversion journeys
recovered due to user
consent choices
>70%
Proprietary + Confidential
Conversion modeling will be crucial in a world without cookies
Learn as much about
known unknowns
Tracking gaps
Consent rate
Potential biases
in observed data
Educate your team
and customers how to
cope with the changes
Think with Google article
bit.ly/ConversionModeling
Marketing Education Series
bit.ly/ModelingEducation
Adopt products built on top
of the global site tag & GTM
for enriched first party data
Google Analytics 4
Consent Mode
Enhanced Conversions
DATARESTART 2021 SUMMARY
Proprietary + Confidential
Proprietary + Confidential
Thank
You
@paveljasek jasek@google.com

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Data Restart 2021: Pavel Jašek - Konverzní modelování

  • 1. Proprietary + Confidential Conversion modeling will be crucial in a world without cookies Pavel Jašek, Analytical Consultant, Google Twitter: @paveljasek
  • 2. Proprietary + Confidential Platform Changes Browser restrictions on use of cookies Mobile OS restrictions on use of device identifiers Regulation Increase in restrictions on use of personal data and additional requirements around user consent User Privacy Rising user expectations on Privacy impacting measurement ecosystem
  • 3. Proprietary + Confidential Known unknowns Unknown (un-)knowns Tracking gaps Transactions not tracked Consent rate Not able to collect all the data Missing attribution Lost connection to interactions … … Biases Skewed observed data
  • 4. Proprietary + Confidential Proprietary + Confidential We expect the availability of individual level identifiers to continue to degrade over time Industry will move to rely on aggregated and anonymized measurement and data collection Your understanding of the customer journey may still have gaps, even when you have the right infrastructure in place The industry’s ability to tie conversions to ads will continue to decrease
  • 5. Proprietary + Confidential Proprietary + Confidential Reported conversions 2016 100% 0% 2021 Present Illustrative Example As a result, we’ll continue using conversion modeling in order to maintain a full picture of ads performance Modeled Observed Modeled Observed
  • 6. Proprietary + Confidential Proprietary + Confidential Conversions power revenue growth for advertisers through automation and advanced measurement Smart Bidding Modeled Conversions Observed Conversions Targeting & Creative Revenue Growth Attribution Incrementality Conversions Measurement Automation & Optimization Tags, APIs or Uploads
  • 7. Proprietary + Confidential Proprietary + Confidential Benefits of conversion modeling Representative view of your performance More efficient campaign optimization and bidding Accurate, privacy-safe measurement
  • 8. Proprietary + Confidential Proprietary + Confidential What is Conversion Modeling and Why is it Important?
  • 9. Proprietary + Confidential Proprietary + Confidential Conversion modeling refers to the use of machine learning to quantify the impact of marketing efforts when a subset of conversions can’t be tied to ad interactions What is conversion modeling?
  • 10. Proprietary + Confidential Proprietary + Confidential 2x as many Marketers prefer to use a combination of modeled+observed data (vs. observed data only) Over 90% of web + app advertisers will consider conversion modeling when analyzing their performance data Source: 3P Qualitative Research Study on Conversion Modeling, SKIM 2020 Modeling is used widely in the industry today
  • 11. Proprietary + Confidential What types of measurement modeling exist at Google? Attribution Modeling Online to Offline Modeling Unique Reach Modeling Conversion Modeling Behavior Modeling
  • 12. Proprietary + Confidential Proprietary + Confidential Quality conversion data coupled with ML-based modeling leads to better campaign performance 1P Data, Aggregate Customer Behaviors & Contextual Signals Advanced Machine Learning Campaign performance boost with Machine Learning based technology 35% Source: BCG 2019 Study: The Dividends of Digital Marketing Maturity
  • 13. Proprietary + Confidential Proprietary + Confidential High Bar for Privacy Unique to each Advertiser Quality Data Communicating significant modeling changes Seamless Integration No Fingerprinting Addressing Gaps via Unique Modeling Methodologies Tailoring Gaps based on the advertiser Ongoing Improvement Ensuring Accuracy Rigorous Threshold for Reporting These principles guide our conversion modeling solutions across products at Google* 1 2 3 *Where the conversion event occurs on an online surface
  • 14. Proprietary + Confidential Proprietary + Confidential Measurement foundations for a great Conversion Modeling
  • 15. Proprietary + Confidential Proprietary + Confidential App Invest in a durable foundation essential for all conversion modeling Google Tag Manager Global Site Tag OR Web Google Analytics 4 Firebase SDK
  • 16. Proprietary + Confidential Proprietary + Confidential Only aggregated and anonymized conversions are reported in your account | Supported tags include: Google Ads Conversion Tracking, Floodlight, and Google Analytics Consent Mode 1 2 3 4 User navigates to your website or app and indicates consent status (for ads and/or analytics storage) Consent Mode will tell Google tags whether they have permission to use cookies for ads and analytics When the user does not consent, the relevant Google tags will adjust their behavior to help observe conversions without using associated cookies. When the user consents, Google will observe data as normal. With modelling, Google surfaces the most accurate data in your account to enable better reporting and optimization
  • 17. Proprietary + Confidential Proprietary + Confidential Consent mode adjusts tag behavior based on the user’s consent status Google receives a consent ping w/ gclid, dclid, cookie ID, Google ID Unconsented ping sent to Google; no ad click identifier sent unless URL passthrough enabled Google Tags load
  • 18. Proprietary + Confidential Proprietary + Confidential Who should use Consent Mode? Primarily using Google Ads for conversion tracking Consent Mode will allow modeling for lost conversions and simplify compliance if GA is simultaneously deployed. Interest in future-proofing measurement Consent Mode will form a durable part of Google Analytics’ future privacy capabilities, including new features around cookieless measurement. Coming soon to GA4 properties will be the ability to model for behavior impacted by lack of cookie consent. Primarily using Google Analytics for conversion tracking If not requiring consent for Analytics, Consent Mode will still simplify compliance for optional GA functions (like remarketing) prior to consent. If requiring consent for Analytics, Consent Mode will allow modeling for lost conversions and pre-enable customer for GA cookieless mode.
  • 19. Proprietary + Confidential Proprietary + Confidential Without Consent Mode With Consent Mode, tags only fired for users who granted consent With Consent Mode, tags fired for all users (Consent Mode adjusts the behaviour of tags based on user consent) Illustrative chart only, observability and recovery rates vary by advertiser Recommended for most accurate modeling Maximize the amount of conversions recovered while meeting your business requirements Observed Conversions Modeled Conversions >70% of ad-click-to-conversion journeys lost due to user cookie consent choices
  • 20. Proprietary + Confidential increase in reported Search conversions +5% Adopt products built on top of the global site tag & Google Tag Manager for enriched first party data # what? where? who? Enhanced Conversions Consent Mode Google Analytics 4 Uses advertiser’s hashed customer data to fill in gaps due to browser changes Adjust tag behavior and fill in gaps in conversions due to consent banners Provides most complete picture of behavior and conversions across Web and App Google Ads only Google Ads, Google Analytics, SA360, CM360/DV360 Google Analytics only Web advertisers in non-sensitive categories with customer data App or web advertisers in the European Economic Area (EEA) App or web advertisers using Google Analytics increase in reported YouTube conversions +12% lost ad click to conversion journeys recovered due to user consent choices >70%
  • 21. Proprietary + Confidential Conversion modeling will be crucial in a world without cookies Learn as much about known unknowns Tracking gaps Consent rate Potential biases in observed data Educate your team and customers how to cope with the changes Think with Google article bit.ly/ConversionModeling Marketing Education Series bit.ly/ModelingEducation Adopt products built on top of the global site tag & GTM for enriched first party data Google Analytics 4 Consent Mode Enhanced Conversions DATARESTART 2021 SUMMARY
  • 22. Proprietary + Confidential Proprietary + Confidential Thank You @paveljasek jasek@google.com