We live in a social world, build with human relationships. Our relationships is what defines us and make us strong.
This slideshow introduces a new diagrammatic method for analysing and improving personal and professional relationships.
We will show how you can use this new method to identify key issues that affect your relationships, and develop a plan and tactics to help you resolve those.
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How to improve your relationships
1. www.visu-con.com
How to resolve interpersonal
conflict and improve relationships
A step-by-step guide for improving
personal and professional relationships.
By Anastassios Marneris
2. The Basis for resolving issues and
improving your relationships
To perform your assessment of interpersonal conflict you need:
A strong awareness of the founding blocks for your
relationship.
A strong understanding of the interpersonal dynamics that act
on any given situation.
A deep understanding of how different people react to different
circumstances (so you can plan your approach to best resolve
issues).
Our approach can help you build these capabilities to give you
the best possible chance of succeeding in your relationships.
Better still, our software is designed to facilitate this process, so
you can make the most of this approach!
3. Step 1. Define the Building Blocks of
your Relationships
a) First, write down the things that annoy you
about a person.
b) Now write down the things you like or appreciate
about that person.
c) Next, write down the things that person would
complain about you.
d) Finally, write down that things that person likes
or appreciates about you.
5. Step 2. Analyse the Dynamics Acting on
the Issues you Want to Resolve
a) Identify the issues you want to resolve (use your
list of issues from Step 1.a).
b) Explore the dynamics of each issue:
a) Document any relevant interconnected issues
b) Try to understand the other person’s point of view
c) Breakdown the sub-items that you will need to address
to resolve the overall issue.
a) Use your knowledge from Step 3 to identify
specific tactics to help you resolve issues with
specific people.
7. Step 3. Build a Library on People’s
Behavioural Characteristics
a) Create a folder for each person you want to build
a Behavioural Characteristics library.
b) Record their reactions to things. Try to identify
the approaches that seem to work well with
them, as well as those that don’t.
c) Use this knowledge and insights to interact more
effectively with them.
Note: see footnote on PowerPoint presentation for additional help!
We are social beings, living in a social world, build with human relationships. The stronger our relationships, the stronger can be in this world. This slideshow introduces a new diagrammatic method for analysing and improving your relationships. We will show how you can use this new method to identify key issues that affect your relationships, and develop a plan to help you resolve those. Using this method will also enable you to: a) Improve your skills in negotiating and communicating with others b) Develop your personal set of responses and approaches to help you improve your relationships and resolve conflict in future
Notes on the Founding Block categories: These are the things you will need to evaluate further in Step 2. These are the positive things that your relationship is based upon. Try to remind yourself of those things next time get angry or annoyed with that person. It is a good way of relieving tension. This is useful information for your analysis in Step 2, as it will help to explain that person’s perspective. This is useful information for your analysis in Step 2, as it will help to explain that person’s perspective.
Notes on the building the Behavioural Characteristics library: Record their actions and reaction on issues. For example: When do they react positively? Is there a preferred way they like to be spoken to, or be presented information? Are there any qualities or characteristics they value more than others? Are there any approaches that can trigger a positive change in their mood? When do they react negatively? Are there any ways they dislike being spoken to, or be presented information? Are there any behaviours or characteristics they distain? Are there any approaches that typically trigger a negative change in their mood?
