This is the presentation co-developed & presented by Deidre Dutcher and Hannah Morgan of Career Navigator; and Todd Sloane of RochesterWorks!. It highlights the accelerated placement rates, reduction in staffing and ROI for the Career Navigator program as developed at RochesterWorks!
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Critically necessary skills and drills
Boot camp environment
Address the human side of job loss (EQ)
Team dynamics create support & confidence
11. The Results
RochesterWorks Summary Report
August 2009 through June 2013
1711 Participants
Average Age
Average Income
% Reporting Employment
Average Days to Employment
Median Days to Employment
51
$58,997
40%
95
73
USDOL Bureau of Labor Statistics (Oct 2013)
Average Days to Employment
255
Median Days to Employment
118
12. GPS Team Certification
• Run your own GPS
Teams
• Use Create multiple
groups, specific focus
groups
• Use our proven process
and materials for
success
• Highly structured Team process creates activity,
accountability, motivation, results!
• Maintains group cohesiveness.
• Over 1,700 LinkedIn CN Group members provide
continued support and networking opportunities.
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Piloted during the WIRED grant
Now largely self-sustaining for over four years
Funded as a Short-term Prevocational Service
Found on ETPL under “Career Navigator”
16. • Engaging “disconnected” DW’s
• Rapid time-to-reemployment (65 days vs. 35+
weeks)
• Reduction in exiting while receiving UI #’s
• ED by re-employment and appropriate
employment of these individuals
17. • Our goal – reduce barriers to participation, use
technology to reduce staffing expense, engage
professional DW’s.
• Process: Social Media promotion > self-application >
Electronic pre-screening > enrollment of prequalified candidates
• Other methods...
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Weekly Accountability Group
Cohort Model
Staff-directed > Self-directed
Cross-referral to other center services
Time-to-reemployment 2/3 that of training without
Search Teams
19. • Social Media “Graduate” promotion.
• Linked In Group, Facebook, twitter integration.
• Cost-benefit: especially as it relates to transferable
skills.
20. • Engagement of professional DW’s
• Rapid time to appropriate employment for these
individuals
• Higher rates of employment for these individuals and
the community
21. • I am leaving out a lot of the details that we have
learned through “the school of hard knocks” so…
• If you have any questions about implementation at
your site, now or after today, please ask!
• Todd Sloane, Career Services Advisor,
RochesterWorks!, tsloane@rochesterworks.org,
585.262.7527
To find the training on the department of labor site go to: www.labor.ny.gov go to: Individuals > Job Seekers > Training > Eligible Training Provider List > and search under “course offering” using the term “Career Navigator”Direct link to ETPL page on NYSDOL is: https://applications.labor.ny.gov/ETPL/ The Search page is at: https://applications.labor.ny.gov/ETPL/Search.faces
Professional, long-term unemployed, DW’s often underutilized our services.Intensive program along with support immediately afterword, generates reduced time to re-employmentEngagement in Search Teams and referrals to center services after class, reduces exits while receiving UI numbersUnder-employment is a common phenomena for this population, as is relocation, both of which hurt the local economy. During our most recent program year, program graduates saw an average increase in salary in their new employment post-program completion.
Electronic and SM promotion is well-suited to this group. In addition we include print collateral flyers in our introductory packets.We push as much benefit, content and selection information out as needed so that candidates can self-select appropriately.ANY interested candidate can apply for the course through the free online service eventbrite.com They are established, free for any non-ticketed event and enable collection of custom information for applicants. By developing a customized application for Career Navigator, this becomes a pre-screening tool for us. Since Eventbrite allows email to any registrant we can send notices out this way as well. (i.e. you are not eligible, you are eligible, we need more information to determine your eligibility, etc…)All print material points to our information and application pagesOur information page points to the application page.For smaller career centers where streamlining is not an issue, the program can be implemented by staff selection or referral at the time of initial assessment or delivery of other services. In this case staff awareness of the ideal candidates is key.
Graduate-only LinkedIn group to which we promote upcoming classes. With about 1,000 prior graduates locally this is usually sufficient as graduates will refer to peers who are looking for work. We also promote to our internal mailing lists, LI groups, as well as local networking and professional development groups.Since this group has often been employed in the same position for a longer time, they tend to focus their search initially on job-specific skills and their industry. They may not consider transferable skills and competencies, let alone know how to effectively market these. (These are the management, workplace, academic and personal effectiveness competencies found on the ETA’s Competency Model which can be found here: http://www.careeronestop.org/competencymodel/pyramid.aspx )The time that it takes them to “get this” can be considerable for these individuals and they may seek to relocate to where their “industry is hot” or wait until late in the claim to really engage in services. Lastly, they may seek training/training dollars in a new field or to upgrade their skills. The cost to the client in time & money, and potentially the one-stop, for these skill upgrades and cross-grades are much higher than that for the Career Navigator program.While this might be wise for some, it’s been our experience that many of these clients have highly marketable skills at present and simply need to learn to market them.
Bringing in community members who might not otherwise connect with us.Keeping them engaged through search teams and referrals to other services.Dramatically reduced time to reemployment for these individuals.Higher employment rate for these individuals in general and the community as a whole.