Thomas Antunes

Cincinnati Area, KY United States

Vice President, Customer Experience Management

Telecom / Mobile

20 years of helping Fortune 500 firms differentiate their Brand based on the Customer Experience. Used values-based coaching to lead and increased performance of large teams providing sales, marketing and customer support. Gained international expertise working in the America's, India, the Philippines, and Europe. Analyzed and improved operations using process redesign and project management skills. P&L Business Unit leadership * Strategic Account Relationships * Customer Service Leadership * B2B Marketing * General Manager * Vice President Specialties: B2B Marketing|Account Planning|Business Model Development|BPO|Executive Negotiations|Project Management Professional|Program Man...