3. Introduction of Company
• KFC also known as Kentucky Fried Chicken, is a
chain of fast food restaurants.
• Based in Louisville, Kentucky, in the United States.
• KFC primarily sells chicken pieces, wraps, salads
and sandwiches. While its primary focus is fried
chicken, KFC also offers a line of grilled and
roasted chicken products, side dishes and
desserts.
• Outside the USA, KFC offers beef based products
such as hamburgers or kebabs, pork based
products such as ribs and other regional fare.
4. Type Wholly owned Subsidiary
Industry Restaurant
Founded 1930(Original)
Founder Harland Sanders
Key People Roger Eaton , President
Harvey Brownlea, COO
Revenue US $520.3 million (2007)
Employees 24000(2007)
Website www.kfc.com
5.
6. Economic Analysis
• All actual and potential buyers of a product
are included
• Buyers have a need to satisfy their demands
through exchange
Industry(a collection of
seller)
Product and communication
Money and information
Market (a collection
of buyers)
9. Knowledge Management in KFC
• KFC provides training to all the staffs.
• They offer each employee a form entitled
“Training Needs Assessment”.
• They also provide some basic training to staff
like the restaurant level and also provides the
incentive lectures.
• They also have a guest speaker with the CEO
and senior management meeting of different
institution.
10. • Leadership Development
• Coaching Skills
• Culture
• Interaction Management
• Fire Safety
• First Aid training
• Food Safety
• Human Resources, Workplace Health & Safety
• Information Systems
• Financial & Operations Accounting
19. Strengths
• Delicious and well liked recipes.
• Strongest category among nearest
competitors.
• Well Global Penetration.
• Well recognized brand logo.
• Strong Cash Flow via franchisee and license
fee.
20. Weakness
• Most KFC items have close substitutes in
market.
• No product innovations.
• Lack of control in joint venture arrangements.
• Inconsistent quality of service in many outlets.
22. Threats
• Other cheap alternatives available.
• Bird flu.
• Cannibalization of own products.
• Changing health trends of customers.
• High calorie food.