DIGITAL GOVERNance, project, seminar

1. DIGITAL GOVERNANCE
Abstract
Digital India is a large umbrella national programme that focuses at providing universal
accessibility of all digital resources for citizens. ‘Digital India’ programmes an initiative of
honorable Prime Minister Mr. Narendra Modi, will emerge new progressions in every sector and
generates innovative endeavors for next. Digital governance is the one of the initiative taken by
the government. So, this study is focused on Digital Governance concept. The data is collected
from secondary sources. The findings of the study revealed that various initiatives taken by the
government for promoting the digitalized world. Thus digital-governance basically associated
with carrying out the functions and achieving the results of governance through the utilization of
ICT (Information and Communication Technology).
Key Words: Business, citizens, Digital Governance, Government,Initiatives
DIGITAL GOVERNANCE
 INTRODUCTION
Digital India is a large umbrella national programme that focuses at providing universal
accessibility of all digital resources for citizens. The vision is centered on three key areas:
creation of digital infrastructure, delivery of governance and services on demand, and digital
empowerment of citizens. The vision of the programme aims to transform India into a digitally-

2. empowered society and knowledge economy through infrastructural reforms such as high-speed
internet in all gram panchayats, mobile banking for all, easy access to Common Service Centers
(CSC), shareable private spaces on an easily accessible public cloud and cyber-security. The
‘Digital India’ programmes an initiative of honorable Prime Minister Mr. Narendra Modi, will
emerge new progressions in every sector and generates innovative endeavors for next.
 DIGITAL GOVERNANCE
Digital governance is a framework for establishing accountability, roles, and decision- making
authority for an organization’s digital presence-which means its websites, mobile sites, social
channels, and any other internet and web-enabled products and services. Thus digital-governance
basically associated with carrying out the functions and achieving the results of governance
through the utilization of ICT (Information and Communication Technology). While the
governance relates to the safeguarding the legal rights of all citizens, an equally important aspect
is concerned with ensuring equitable access to public services and the benefits of economic
growth to all. It also ensures government to be transparent in its dealings, accountable for its
activities and faster in its responses as part of good governance.
TYPES OF GOVERNMENTINTERACTIONIN DIGITAL-GOVERNANCE
 G2G: Government to Government
 G2C: Government to Citizen
 G2B: Government to Business
 G2E: Government to Employee
GOVERNMENT TO GOVERNMENT (G2G): It is the online non-commercial interaction
between government organization, departments and authorities and other government
organizations, departments and authorities. These services can be used as instrument of
international relations and diplomacy.
GOVERNMENT TO CITIZEN (G2C): It is the online non-commercial interaction between
local and central government with private individuals. Public can get services such as license,
death/birth/marriage certificate etc. by the government.

3. GOVERNMENT TO BUSINESS (G2B): It includes dissemination of policies, memos, rules
and regulations.
GOVERNMENT TO EMPLOYEE (G2E): It is the online non-commercial interaction
between government organizations and government employees. It includes provision of human
resource training and development.
 DIGITAL GOVERNANCE INITIATIVES
There are some following initiatives made under digital governance.
 MY.GOV.IN
Mygov.in is a innovative platform whereby citizens of the India can interact with government
departments on a regular basis to provide feedback and suggestions.
 DIGITAL LOCKER
Digi locker is the Indian government’s innovative program aimed at transforming India into a
digitally empowered society and knowledge economy. This has been launched to eliminate the
need to carry the hard copies of the various certificates issued by states, municipal agencies,
school and college leaving certificates, residence and marriage proof, and even PANS cards, and
intends to make them available in digital form.
 NATIONAL OPTICAL FIBER NETWORK
It connects 2,50,000 gram panchayats in the country with optical fibre connectivity, bringing the
benefits of broadband internet within reach of millions of people living in rural areas of the
country. With this initiatives, government aims to combine the network and cloud infrastructure
in the country to deliver services in electronic form even at the Panchayat level.
 EARLY HARVEST PROGRAMME
Under this initiative, government aims to provide Public Wi-Fi hotspots facilities in cities with
more than one million population, Wi-Fi facilities in all universities, biometric attendance and
secure email services across all ministers and departments.

4.  PUBLIC FINANCIAL MANAGEMENT SYSTEM
It is a web-based online software application developed and implemented by the Office of
Controller General of Accounts. Its primary objective is to track the funds released under all Plan
schemes of GOI, and real time reporting of expenditure at all levels of Programme
implementation.
 PRADHAN MANTRA JAN DHAN YOJANA
It is the major initiative under digital governance. It is National Mission for Financial Inclusion.
It envisages every Indian citizen above the age of 10 to open bank accounts. It aims to ensures
access to financial services, namely, Banking/Saving & Deposit Accounts, Remittance, Credit,
Insurance, Pension in an affordable manner.
 E-KRANTI / NATIONAL E-GOVERNANCE PLAN 2.0
The UPA government had approved a National e-governance plan comprising of 31 Mission
Mode Projects and 8 components in 2006. 31 Mission Mode Projects covering a wide range of
domains, viz. agriculture, land records, health, education, commercial taxes, treasuries courts,
passports, etc. In 2015, this programme was modified as E-Kranti: NeGP2.0 currently, this
programme has 44 Mission Mode Projects at various stages of implementation. Most of these
pertain to delivery of government services via electronic mode.
The overall objectives of E-Kranti are to enhance government portfolio of citizen centric services
to be delivered digitally, and to ensure the optimum utilization of information technology in
governance and to improve the cyber security and so on.
 PAYGOV INDIA
Under this initiative, Department of Electronics and Information Technology, Govt. of India has
collaborated with NSDL Department Management Limited for facilitating all government
departments to collect the online payments from the citizens for the various services provided by
the government.
 NATIONAL KNOWLEDGE NETWORK

5. It bridges the gap between rural education, urban education and international education by
interconnecting all universities, private as well as government institutions of higher education/
research with the high speed data network in the country.
 NATIONAL VOTERS SERVICE PORTAL
The National Voters Services Portal is a national portal which provide all the services relating to
voter ID card, access the electoral list, apply online for corrections in voter’s card, view details
of Polling booth, Assembly Constituency and Parliamentary constituency, and get the contact
details of Booth Level officer, Electoral Registration Officer.
 NATIONAL SUPER COMPUTING MISSION
It aims empowering academic and R&D institutions in the country by connecting them with
network of over 70 high-performance computing facilities. The mission is being implemented by
the Department of Science and Technology and Department of Electronics and Information
Technology through Center for Development of Advanced Computing and Indian Institute of
Science Bangalore.
 PRADHAN MANTRI GRAMIN DIGITAL SAKSHARTA ABHIYAN
It is one of the largest digital programmes in the world with an aim to make 6 crore rural
households digitally literate. Under this scheme, government aims to provide training to 25 lakh
candidates in FY 2017-2018 and 300 lakh in the FY2018-2019.
 CLOUD COMPUTING
E-governance with cloud computing offers integration management with automated problem
resolution, manages security end -to –end, and helps budget based on actual usage of data. At a
global level, cloud architectures can benefit government to reduce duplicate efforts and increase
utilization of resources. This helps the government going green, reducing pollution and effective
waste management. Cloud can help in analyzing the huge amount of data and detecting any
fraud.

6.  JOURNEY OF DIGITAL GOVERNANCE: FROM INDIRA GANDHI TO
PM MODI
Today, it has become easy for us to get the government services like passport, license,
birth/death/marriage certificate or ration card. But it has come after long struggle and thanks to
intervention of technology in the government- this is popularly known as digital governance.
As we know that digital governance is sharing the government services and information to the
public using electronic modes. This was done for enhancing the government efficiency.
E-governance is not new in India. The first attempt was made in 1970 during the time of PM
INDIRA GANDHI. She set up the department of electronics in 1970. Subsequently, in 1976
national informatics center was formed.
The second tangible thrust on e-governance came from PM RAJIV GANDHI in 1987 in the
form of establishment of national satellite based computer network. Since then there was long
pause until 2006. In 2006 PM MANMOHAN SINGH launched National e-Governance Plan .
And, then came May 2014, the beginning of the Modi era. MODI brings different goals and
government IT- related programmes under one umbrella of Digital India,
 Firstly, the known one is the democratization of the payment system in India. This kind of
policy, the establishment of organization like UPI and NPCI and believing in Adhaar project,
the PM NARENDRA MODI has completely overvalued the debate around access to the
banking system in the country.
 Second, the unknown or one of the major achievements of Modi government is the scrutiny of
the government funds given for e-governance projects.
 Third, the PM has evaluated UPA era information technology projects based on the merit and
that is why programmes like GeM and technology- driven GST have seen the lights of the day.
 CHALLENGES IN DIGITAL GOVERNANCE
There are number of hurdles in the path of e-governance, some of the following are:

7.  Confidential information on military veterans was compromised when a computer containing
their personal information was lost. This type of incident can erode trust and user confidence in
government system.
 Citizens, employees and businesses can all have their biases with respect to how transactions
should be processed.
 An individual living below poverty line does not afford a computer to harness the benefits of e-
gov. and other online benefit.
 CONCLUSION
To conclude that e-governance has evolved in Indian scenario and how much it is required for
transparency and accountability on the part of government and at the same time it’s also
increase the participation of people in policy making by empowering them with the right
information at right time. The services of internet and also telecommunication services in India
have increased in the last decade and this gives the ray of hope to the citizen of India to fight
with the long persistent problem of corruption, poverty, illiteracy and unemployment.