1. Occupational Health And Safety
In Hospitality Industry
Mary Ann

2. Health And Safety On a Cafe
Welcome to Workplace Health and Safety Australia
Interactive Cafe - The Hazards of Hospitality.
Working in a cafe, restaurant or fast food outlet. You
probably think you have a nice safe job. Think again.
How much do you really know about the hazards in your
workplace? Hospitality can be very risky business!

3. Case Study - Hospitality Safety:
• Kitchen related accidents
• Housekeeping and cleaning
• Appropriate flooring
• Manual Handling

4. Managing health and safety
• Organize your staff
• Plan and set standards
• Measure your performance
• Learn from experience
• Approach management for further information about health and
safety

5. Risk Matrix
• High risk- Very Likely -
• Critical risk – Very Likely -
• Moderate risk – Possible -
• Low risk - Almost Certain-
• Very low risk – uncertain -

6. The Risk And Identifying The Correct
Safety Measures :
• Slip trips and falls – one of the top 3 ways of people get hurt
themselves, reduce and minimize hazard risk
• Working with electricity- benefits of safety switches and leads
and appliances
• Workplace harassment- understand the obligations and identify
appropriate measures and prevention
• Occupational stress- work together and identify risk and manage
exposure.
• Forklift safety –most dangerous pieces in the workplace , discuss
and identify a correct satety rules.
• Personal protective gears- identify various types of equipment's
and how to use it.

7. Key Elements And Safety Management
I n f or ma t i on l i n k
C o n t r o l lin k
P ol i c y P ol i c y
d e v e l op me n t
O r ga n i s i n g O r ga n i s a t i on a l
d e v e l op me n t
P l a n n i n g and
A u d i t in g
i mp l e me n t i n g
D e v e lop i n g
Me a s u r i n g t e c h n iq u e s
performance of p l a n n i n g,
me a s u r i n g
and r e v i e w i n g
R e v ie w in g
performance
F e e d b a c k lo o p t o
i m p r o v e performance

8. Occupational Health And Safety Training
• Hospitality staff should attend training about OHS
• Employers should review staff comprehensive OHS
policy and procedure.
• Be responsible for your own safety.

9. Think Safe Steps
• S - Safe Work
• A - Assess The Risk
• F - Follow Instructions
• E- Eliminate Hazard

10. Summary of monitoring safe workplace:
• Create OHS policies and procedures
• Monitor and manage OHS
• Implement and monitor procedures for OHS training
• Identify hazards and assess controlling risk
• Generates procedure for controlling risk
• Maintain OHS record
• Analysis and assessment of hazard
• Following instructions on hazards risk
• Understanding and applying policies and rules
• Aim at the promotion and maintenance of highest degree of
physical, mental, and social well being of workers in all
occupation.

11. Thank you Mary Ann
Business consumers hazard risk signs