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Gloria Jean’s
    Marketing Pitch
BMA349 Marketing Communications




Presented by;
Introduction
• Explanation of problems and current issues restricting the
  Gloria Jean’s brand
• Overview of revised marketing strategies for future success
• Identification of tools to be used in proposed strategy
Current Creative Strategy
Problems and Issues
•   Current creative campaign has planted seeds
•   Theme & tagline
•   Purpose
•   Drink-lifestyle association through image

HOWEVER,
• is weak in execution
• Inhibited by damaged brand equity.
Full growth potential is not reached
Problems and Issues: Execution
    • Generic strategy in a crowded market place
                                                   Gloria Jean’s Coffees
1
    • GSC becomes another standard,
2     undifferentiated brand.



                                                     Hudsons Coffees
Problems and Issues:
                    Damaged Brand Equity
• Support of the Australian Christian
  Lobby.
                                          Page (Facebook)                    Likes
• Homophobic rhetoric attributed to
  the Gloria Jean’s brand.
• Unwelcomed        by     the    LGBT    Gloria Jean’s Coffees              296,697
  community and Australia’s forward-
  thinking, secular society.
• Boycott of Gloria Jean’s Coffees.       Gloria Jean’s Coffees Australia    3,500
• Severely     undermines      (online)
  strategy.      Undermines         ALL   Boycott Gloria Jeans for funding   8, 401
  communications efforts.                 homophobia
• Starbucks actively and openly
  supports the LGBT community and
  issues.
• Consumers ignore Gloria Jean’s and
  switch brands + widespread
  discredit and angst.
GJC marketing communication
  strategy & creative strategy.
• GJC focused on increasing brand equity and revitalizing the brand. Needs to
  broaden its media mix; online and print media and expand its target market in
  addition to recapturing the present market. Brand differentiation and positioning,
  from competitors, is vital for the revised summer campaign.

• The campaign will feature Ian Thorpe and Australian Sporting sensation. His
  presence will radically influence consumer’s perception of the brand and its
  products. Thorpe is a positive role model, advocating healthy lifestyle, generating a
  positive feel towards the brand and campaign.

• GJC will introduce a promotional ‘summerfied’ uniform for the summer campaign,
  communicating the revised GJC brand to the world. Colours will enhance the brand
  GJC and engage consumers.
• GJC will run a summer competition, ‘How do you keep cool during summer?’, the
  competition will run on Twitter, Facebook and Instagram. Consumers can post
  pictures showing how they keep cool during summer, through the
  ‘#GloriaJeansCool’. Entirely up to the imagination of consumers, by the pool, under
  a sprinkler, at the beach- in summer outfits with GJC beverage. The picture with
  most ‘likes’ will receive prizes. These platforms will increase the brand image and
  social media participation for GJC.

• Is an excellent opportunity for GJC to consider. Graphic depiction of the summer
  campaign, the slogan and #hashtag will feature on these ‘moving’ billboard- on
  trams and buses. Increasing the visibility and exposure for GJC, in re-capturing the
  current target market and broadening it.
Celebrity Endorsement
                     Advocates
                      healthy
      Appealing &     lifestyle
      identifiable                   Olympic
       for target                   champion
        market



  Create a             Celebrity
                                          Australian
  positive           Endorsement
                     – Ian Thorpe        sports hero
brand image
Print & Social Media


                       Bus/ Bus               Busy
 Billboards   Trains              Highways
                        stops                streets




• Integrate with social media
• #GloriaJeansCool
• Facebook, Twitter, Instagram
Staff Uniform

  Front of line staff       Redesign of staff
     essential to              uniform
communicate revised          - Bright colors
 summer campaign            - ‘Summerfied’


                 Elicit positive
             responses and entice
            customers to have a GJ
                    moment
Conclusion
• T3K’s revised marketing strategy will overcome current brand
  and communications issues in order to further build the Gloria
  Jean’s brand.
• T3K & Gloria Jean’s collaboration will (re-) capture market
  share through enhanced communications efforts that will
  heighten brand/product awareness and positive associations.
• This will create a sustainable competitive advantage.

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Gloria Jean's Slide Presentation

  • 1. Gloria Jean’s Marketing Pitch BMA349 Marketing Communications Presented by;
  • 2. Introduction • Explanation of problems and current issues restricting the Gloria Jean’s brand • Overview of revised marketing strategies for future success • Identification of tools to be used in proposed strategy
  • 3. Current Creative Strategy Problems and Issues • Current creative campaign has planted seeds • Theme & tagline • Purpose • Drink-lifestyle association through image HOWEVER, • is weak in execution • Inhibited by damaged brand equity. Full growth potential is not reached
  • 4. Problems and Issues: Execution • Generic strategy in a crowded market place Gloria Jean’s Coffees 1 • GSC becomes another standard, 2 undifferentiated brand. Hudsons Coffees
  • 5. Problems and Issues: Damaged Brand Equity • Support of the Australian Christian Lobby. Page (Facebook) Likes • Homophobic rhetoric attributed to the Gloria Jean’s brand. • Unwelcomed by the LGBT Gloria Jean’s Coffees 296,697 community and Australia’s forward- thinking, secular society. • Boycott of Gloria Jean’s Coffees. Gloria Jean’s Coffees Australia 3,500 • Severely undermines (online) strategy. Undermines ALL Boycott Gloria Jeans for funding 8, 401 communications efforts. homophobia • Starbucks actively and openly supports the LGBT community and issues. • Consumers ignore Gloria Jean’s and switch brands + widespread discredit and angst.
  • 6. GJC marketing communication strategy & creative strategy. • GJC focused on increasing brand equity and revitalizing the brand. Needs to broaden its media mix; online and print media and expand its target market in addition to recapturing the present market. Brand differentiation and positioning, from competitors, is vital for the revised summer campaign. • The campaign will feature Ian Thorpe and Australian Sporting sensation. His presence will radically influence consumer’s perception of the brand and its products. Thorpe is a positive role model, advocating healthy lifestyle, generating a positive feel towards the brand and campaign. • GJC will introduce a promotional ‘summerfied’ uniform for the summer campaign, communicating the revised GJC brand to the world. Colours will enhance the brand GJC and engage consumers.
  • 7. • GJC will run a summer competition, ‘How do you keep cool during summer?’, the competition will run on Twitter, Facebook and Instagram. Consumers can post pictures showing how they keep cool during summer, through the ‘#GloriaJeansCool’. Entirely up to the imagination of consumers, by the pool, under a sprinkler, at the beach- in summer outfits with GJC beverage. The picture with most ‘likes’ will receive prizes. These platforms will increase the brand image and social media participation for GJC. • Is an excellent opportunity for GJC to consider. Graphic depiction of the summer campaign, the slogan and #hashtag will feature on these ‘moving’ billboard- on trams and buses. Increasing the visibility and exposure for GJC, in re-capturing the current target market and broadening it.
  • 8. Celebrity Endorsement Advocates healthy Appealing & lifestyle identifiable Olympic for target champion market Create a Celebrity Australian positive Endorsement – Ian Thorpe sports hero brand image
  • 9. Print & Social Media Bus/ Bus Busy Billboards Trains Highways stops streets • Integrate with social media • #GloriaJeansCool • Facebook, Twitter, Instagram
  • 10. Staff Uniform Front of line staff Redesign of staff essential to uniform communicate revised - Bright colors summer campaign - ‘Summerfied’ Elicit positive responses and entice customers to have a GJ moment
  • 11. Conclusion • T3K’s revised marketing strategy will overcome current brand and communications issues in order to further build the Gloria Jean’s brand. • T3K & Gloria Jean’s collaboration will (re-) capture market share through enhanced communications efforts that will heighten brand/product awareness and positive associations. • This will create a sustainable competitive advantage.

Notas do Editor

  1. Poor executionGeneric strategy in a crowded market place.Limited media mix (Print media and online):- Aimed at current target marke -> no capitalisation of potential customers and noncustomers.- Staff not pushing the message.Poor campaign effectiveness