1. 12-A, Shivpuri-2, Block-B,
Deenpur, Najafgarh,
New Delhi-110043
PH : 9582269079, 9910254264
E-mail : sverma108@gmail.com
SunilKumar
Objective Seeking a suitable position in your esteem organization which is match able with my
Education Qualification, Professional Qualification & Experience. So that I can prove my
Excellence, Capabilities & Knowledge.
Experience Summary Total 10.7 years of experience, in MIS Reporting, data analysis, coordination, team
handling, manpower management & data entry.
Experience
01st
Aug’08 - Till Date Hathway Cable & Datacom Ltd.
Designation : Sr. Executive – MIS (North India)
 Maintain all reports for Sales Dept. (Order Login, Installation, Pendency, Churn,
Retention, Net Add, Package Wise, ARPU Base), also maintain MTD Vs LMTD figure on
daily basis against target.
 Calculating the Monthly incentive for BDE, TL & Manager against the target (Retails &
Corp.) & also calculating the Spot Incentive on monthly basis. Preparing attendance &
reimbursements for Sales, B & C and CS depts. on month to month basis.
 Maintain the sales data for FY (month on month basis) with all details like: Installation,
Cancelation, Cheque Bounce and Hold cases.
 Responsible for the Vendor management (making new agreement, submission in
accounts & filling) & Payments on monthly basis for Retails & Corp.
 Screening profiles through referrals and internal database & recruiting for the sales
dept. by coordinating with payrolls/ consultancy, keeping track of manpower management
against New & Existing HP and budgeted vs on rolls. Taking care of joining process for
new joiners.
 Coordinate with MQ & OBRM team for new plans creation & maintaining the package
list.
 Preparing presentation for monthly launch meeting & review.
 Providing resolution for discrepancy raised by Initial customers on monthly basis
(Cancelled & Services issue cases).
 Supervised backend team of 10 DEO for Converting information of application forms
into soft copy, done quality checking of the information filled, Used to give training to new
hired agents or who used to do more mistakes while capturing the information.
 Supporting other staff by giving basic training of Excel & reporting to make reports
easily.

2. Jan. 07 – Jul. 08 Interactive Business Solution Pvt. Ltd.
Designation : Executive – MIS (All India)
Process:- DLF Homes – Customer Services
Maintaining Data flow, Data allocation to agents & compiling it back once they completes
dialing, Timely revert of the data once it’s completed, Preparing daily, weekly & monthly
MIS reports of the Data & Process.
Nov. 05 - Nov. 06 Hi-Tek Syndicate Pvt. Ltd.
Designation : Asst. Supervisor-cum-DEO
Process: - ABN AMRO (Now RBS) – Personal Loan Collection & Hutch (Now
Vodafone) – Verification
Data allocation & compiling, handling team of 25 telecallers. Coordination with 20 field
executives to keep the track of payments collected by them on daily basis and have to
assign cases to them for payment collection or visit at customer address. Also having
experience in verification, taking care of feedback from field staff for new connection.
Skills & Abilities  Highly experienced in Coordination activities & Team Handling.
 Very good in Advance Excel formulas & MIS Reporting.
 Quick learner with good analytical & problem solving skill.
 Easy adaptability to new concepts and ideas.
 Energetic & optimistic.
 Team player.
Education
Qualification
 Graduation from Allahabad University.
 12th
from C.B.S.E. Board.
 10th
from C.B.S.E. Board.

Technical
Qualification
 One year Computer Diploma “Professional Diploma in Web & Software Engineering”
from F-TEC.
 Having knowledge of typing English & Hindi with good speed.
Interests
 Listing Music & Swimming.
Personal Details
Father’s Name : Sh. Jai Bhagwan Verma
Date of Birth : 14th
Oct. 1980
Language Known : English & Hindi
Marital Status : Married

3. Place: New Delhi
Date : ___________ (Sunil Kumar)