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Kapacitetsplanering
                 Resurshantering på en högre nivå
                                         Magnus Isaksson, Condesign AB
                                               Magnus.isaksson@condesign.se




  Condesign is a                                               partner


Planisware is a global leadning supplier of PPM (Project Portfolio Management) systems since
1996
Planisware 5 is a system for PPM (Project Portfolio Management) that supports the organizations
complete project scope: from the operational level to the strategic level.
Focus on NPDI (New Product Development and Innovation)
Stage-Gate-certified – Best Practice for NPDI is integrated in the tool
Planisware’s PPM-system is used by more than 200 organizations worldwide with +200 000 users
in market segments such as: Pharma, Energy, IT, Aerospace & Defence, Automotive




                                                                                                  1
Resurshantering… En föränderlig värld

Projektförändringar
Personalomsättning
Konsulter
Kompetensutveckling
Initiativ - Projekt
…




                                        2
Kommunikation…




Långsiktighet
När kan vi starta nya projekt?
Rekryteringsbehov?
Budgetprocesser…
Kompetensplanering




                                 3
Dela och segra
     Batch
     Framåtblickande
     Gruppnivå                            Kapacitetsplanering
     Kompetensfokus                         Pågående och
                                          kommande projekt


       Erfarenhet                                                     Ramverk


                                           Resurshantering
                                           Pågående projekt
                                                                Löpande
                                                                Kortare horisont
                                                                Individplanering
                                                                Tidrapportering




Effekter

Proaktivt itället för (bara) reaktivt arbete
Syfte och nytta blir tydligare
Stegvis förfining
Tydligare fördelning av ansvar och risker




                                                                                   4
What is Planisware
•   “All in One” product
    •     Resource, Costs & Schedule Management
    •     From idea to launched product
    •     Extendible data model
    •     Open interfaces as a guiding principle
•   Support for business rules/methodology:
    •     Workflows
    •     Templates, Planning libraries, Parametric estimations
    •     User profiles
    •     Stage-Gate certified
•   Build in consolidations:
    •     Cost & Resources
    •     According to any axis
    •     Different classes of information: forecasts, budget,
          actual, supply, demand
•   Full web access
    •     Easy deployment
    •     Prepared for the next generation of mobile
          applications
    •     Highly scalable: Millions of activities, thousands of
          users



                                                                  9




    Resource management
    Capacity planning - Supply/demand process
    May 30th, 2011
    Pierre-Maudez Mennesson




                                                                      5
Project vs resource organization

 Project manager is responsible for its own resources

 •           The project manager is the resource manager
 • Typical of IT departments
 • Most resources can be assigned directly without external approval
 • Some resources can be borrowed to other project managers




 Matrix organization

 • The project manager is not responsible for its own resources
 • The project manager requests resources to different line/resource managers
 • Skills are a key element to specify the resource need to the resource managers
 • Mainly business projects. Some IT organizations work this way as well.




June 11




Capacity planning vs supply/demand model

 Capacity planning

 •          Objective: Anticipate (critical) resource bottlenecks
 • Mid/long-term prospective
 •          Update frequency: minimum relevant (twice a month)
 •          Level of detail: macro-level, not individual
 •          Consolidation at portfolio level
 •          Impact analysis with portfolio simulation




 Supply/demand

 • Objective: Individual resource assignment/manage matrix organization process
 • Usually short/mid-term prospective
 • Can be in a long term prospective if project is long
 • More accurate, more dynamic
 • Search for available resources based on skills


June 11




                                                                                    6
Project manager schedule




June 11




                 Capacity planning




                                     7
Capacity planning: PM estimations
      •   Project manager does its mid/long-term resource estimations
      •   Update frequency: minimum relevant (once/twice a month), agreed across all organization
      •   Level of detail: macro-level, not individual
      •   Gantt-like or MS Excel-like style




June 11




Capacity planning: PM estimations
      •   Project manager does its mid/long-term resource estimations
      •   Update frequency: minimum relevant (once/twice a month), agreed across all organization
      •   Level of detail: macro-level, not individual
      •   Gantt-like or MS Excel-like style




June 11




                                                                                                    8
Capacity planning: RM availability
      • Resource manager updates resource availabilities of its resources and lines




June 11




Capacity planning: RM consolidation
      • Resource manager consolidates the needs across all projects & initiatives
      • Identify bottlenecks and under employed departments
      • What are the projects responsible for bottlenecks?




June 11




                                                                                      9
Capacity planning: RM consolidation
      • Sort projects and initiatives per priority to identify the projects responsible for bottlenecks




June 11




Capacity planning: RM consolidation
      • Possible corrective actions are: hire, outsource, postpone/kill projects & initiatives
      • But this modifies real data: a simulation sandbox is needed.




June 11




                                                                                                          10
Capacity planning: RM portfolio simulations
      •   Possible corrective actions are: hire, outsource, postpone/kill projects & initiatives
      •   Simulate the solutions in a separate sandbox without affecting real data
      •   The simulation encompasses whole portfolio information: projects & resource availability
      •   Reflect the selected scenario into the current plan




June 11




                                         Supply/demand




                                                                                                     11
Supply/demand process: PM estimations
      • Resources requests specify the required skills
      • Draft mode




June 11




Supply/demand process: PM request sending
      • Send selected resource requests




June 11




                                                         12
Supply/demand process: RM list of requests
      • Collaborative space between PMs and RM




June 11




Supply/demand process: request details
      • Search for available resources




June 11




                                                 13
Supply/demand process: gantt mode
      • RM search available resources matching skills
      • Drag and drop from generic resource down to the individual




June 11




Supply/demand process: MS Excel-like mode
      • RM search available resources matching skills
      • Top: list of incoming resource requests
      • Down: list of resources filtered on requested skills with availability and current supply for the selected
      request above




June 11




                                                                                                                     14
Supply/demand process: RM reporting
      • Supply/demand




          • Supply/availability




June 11




Supply/demand process: integration of RM supply in PM plan
      • PM/RM workflow leading to integration of the supply back to the PM plan
      • Automatic or manual modes




June 11




                                                                                  15
Supply/demand process: PM reporting on level of supply
      • PM/RM workflow leading to integration of the supply back to the PM plan




June 11




Supply/demand process: questions
      • Link between project slippage and resource allocation
      • The more dynamic, the more difficult

      • Define this process mainly for critical resources and stable or mid/long term tasks
      • The process is usable, the communication can be handled through the tool

      • Short term allocation issues/crisis situation should be resolved on the phone/per email
      • The tool in this case stores the information




June 11




                                                                                                  16
Financial tracking/time tracking




                                                                           Monthly/weekly time entry by
                                                                           project feed the system with
                                                                           human resource actual costs
                                                                            and increase the financial
                                                                                tracking efficiency




                                                                           List of time cards per resource.
                                                                           Planisware provides with a time
                                                                                     entry workflow:
                                                                          submission/validation/integration




 Gå från administration till Analys
         Do the Right Projects                                        Do the Projects Right


                           Strategic                                          Project
                          Orientation                                      Development




  Strategic
                       Budget constraints
  Roadmap
                                                                        Portfolio Performance


                           Simulation                  Detailed          Project Management        Launch
                                                       Roadmap


    Idea                Business Case &                                 Resource Scheduling
 Management           Sales Market Analysis




                                        © Copyright Planisware 2009




                                                                                                              17
Finns det en lösning på problemet,
är det onödigt att oroa sig.
Finns det ingen lösning på problemet,
är det meningslöst att oroa sig.
Hans Helighet Dalai Lama




                                        18

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Kapacitetsplaniering - resurshantering på en högre nivå

  • 1. Kapacitetsplanering Resurshantering på en högre nivå Magnus Isaksson, Condesign AB Magnus.isaksson@condesign.se Condesign is a partner Planisware is a global leadning supplier of PPM (Project Portfolio Management) systems since 1996 Planisware 5 is a system for PPM (Project Portfolio Management) that supports the organizations complete project scope: from the operational level to the strategic level. Focus on NPDI (New Product Development and Innovation) Stage-Gate-certified – Best Practice for NPDI is integrated in the tool Planisware’s PPM-system is used by more than 200 organizations worldwide with +200 000 users in market segments such as: Pharma, Energy, IT, Aerospace & Defence, Automotive 1
  • 2. Resurshantering… En föränderlig värld Projektförändringar Personalomsättning Konsulter Kompetensutveckling Initiativ - Projekt … 2
  • 3. Kommunikation… Långsiktighet När kan vi starta nya projekt? Rekryteringsbehov? Budgetprocesser… Kompetensplanering 3
  • 4. Dela och segra Batch Framåtblickande Gruppnivå Kapacitetsplanering Kompetensfokus Pågående och kommande projekt Erfarenhet Ramverk Resurshantering Pågående projekt Löpande Kortare horisont Individplanering Tidrapportering Effekter Proaktivt itället för (bara) reaktivt arbete Syfte och nytta blir tydligare Stegvis förfining Tydligare fördelning av ansvar och risker 4
  • 5. What is Planisware • “All in One” product • Resource, Costs & Schedule Management • From idea to launched product • Extendible data model • Open interfaces as a guiding principle • Support for business rules/methodology: • Workflows • Templates, Planning libraries, Parametric estimations • User profiles • Stage-Gate certified • Build in consolidations: • Cost & Resources • According to any axis • Different classes of information: forecasts, budget, actual, supply, demand • Full web access • Easy deployment • Prepared for the next generation of mobile applications • Highly scalable: Millions of activities, thousands of users 9 Resource management Capacity planning - Supply/demand process May 30th, 2011 Pierre-Maudez Mennesson 5
  • 6. Project vs resource organization Project manager is responsible for its own resources • The project manager is the resource manager • Typical of IT departments • Most resources can be assigned directly without external approval • Some resources can be borrowed to other project managers Matrix organization • The project manager is not responsible for its own resources • The project manager requests resources to different line/resource managers • Skills are a key element to specify the resource need to the resource managers • Mainly business projects. Some IT organizations work this way as well. June 11 Capacity planning vs supply/demand model Capacity planning • Objective: Anticipate (critical) resource bottlenecks • Mid/long-term prospective • Update frequency: minimum relevant (twice a month) • Level of detail: macro-level, not individual • Consolidation at portfolio level • Impact analysis with portfolio simulation Supply/demand • Objective: Individual resource assignment/manage matrix organization process • Usually short/mid-term prospective • Can be in a long term prospective if project is long • More accurate, more dynamic • Search for available resources based on skills June 11 6
  • 7. Project manager schedule June 11 Capacity planning 7
  • 8. Capacity planning: PM estimations • Project manager does its mid/long-term resource estimations • Update frequency: minimum relevant (once/twice a month), agreed across all organization • Level of detail: macro-level, not individual • Gantt-like or MS Excel-like style June 11 Capacity planning: PM estimations • Project manager does its mid/long-term resource estimations • Update frequency: minimum relevant (once/twice a month), agreed across all organization • Level of detail: macro-level, not individual • Gantt-like or MS Excel-like style June 11 8
  • 9. Capacity planning: RM availability • Resource manager updates resource availabilities of its resources and lines June 11 Capacity planning: RM consolidation • Resource manager consolidates the needs across all projects & initiatives • Identify bottlenecks and under employed departments • What are the projects responsible for bottlenecks? June 11 9
  • 10. Capacity planning: RM consolidation • Sort projects and initiatives per priority to identify the projects responsible for bottlenecks June 11 Capacity planning: RM consolidation • Possible corrective actions are: hire, outsource, postpone/kill projects & initiatives • But this modifies real data: a simulation sandbox is needed. June 11 10
  • 11. Capacity planning: RM portfolio simulations • Possible corrective actions are: hire, outsource, postpone/kill projects & initiatives • Simulate the solutions in a separate sandbox without affecting real data • The simulation encompasses whole portfolio information: projects & resource availability • Reflect the selected scenario into the current plan June 11 Supply/demand 11
  • 12. Supply/demand process: PM estimations • Resources requests specify the required skills • Draft mode June 11 Supply/demand process: PM request sending • Send selected resource requests June 11 12
  • 13. Supply/demand process: RM list of requests • Collaborative space between PMs and RM June 11 Supply/demand process: request details • Search for available resources June 11 13
  • 14. Supply/demand process: gantt mode • RM search available resources matching skills • Drag and drop from generic resource down to the individual June 11 Supply/demand process: MS Excel-like mode • RM search available resources matching skills • Top: list of incoming resource requests • Down: list of resources filtered on requested skills with availability and current supply for the selected request above June 11 14
  • 15. Supply/demand process: RM reporting • Supply/demand • Supply/availability June 11 Supply/demand process: integration of RM supply in PM plan • PM/RM workflow leading to integration of the supply back to the PM plan • Automatic or manual modes June 11 15
  • 16. Supply/demand process: PM reporting on level of supply • PM/RM workflow leading to integration of the supply back to the PM plan June 11 Supply/demand process: questions • Link between project slippage and resource allocation • The more dynamic, the more difficult • Define this process mainly for critical resources and stable or mid/long term tasks • The process is usable, the communication can be handled through the tool • Short term allocation issues/crisis situation should be resolved on the phone/per email • The tool in this case stores the information June 11 16
  • 17. Financial tracking/time tracking Monthly/weekly time entry by project feed the system with human resource actual costs and increase the financial tracking efficiency List of time cards per resource. Planisware provides with a time entry workflow: submission/validation/integration Gå från administration till Analys Do the Right Projects Do the Projects Right Strategic Project Orientation Development Strategic Budget constraints Roadmap Portfolio Performance Simulation Detailed Project Management Launch Roadmap Idea Business Case & Resource Scheduling Management Sales Market Analysis © Copyright Planisware 2009 17
  • 18. Finns det en lösning på problemet, är det onödigt att oroa sig. Finns det ingen lösning på problemet, är det meningslöst att oroa sig. Hans Helighet Dalai Lama 18