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Sustainable Brand Perception vs.
Performance: Reducing the Gap
¡    James Cerruti, Senior Partner of Strategy and
      Research, Brandlogic




                 Sustainable Brands
                 London Conference
Supported by
SB CONFERENCE
LONDON
November 26, 2012
The Sustainability Leadership Report

Is                                        Is not another
•  A management framework for             •  Green survey
   focusing company investments
                                          •  Opinion leaders/NGO survey
•  Comparing quantitatively real versus
   perceived performance                  •  Straight ranking of Top 50 or 100

•  Of 100 leading brands in 9 GICs        •  Consumer perception study

•  Across E, S & G dimensions
•  Among highly attentive audiences

 - Investment professionals

 - Purchasing professionals
 - Graduating students



                                                                          NOVEMBER 26, 2012
Why we focus on “highly attentives”

 Stated Importance of Corporate Good Citizenship in Decision Making
100

 90
                      88%
 80
                                         •  Invest in
 70                  Extremely           •  Partner with
                    or somewhat          •  Work for
 60                   important

 50

 40

 30

 20
                                         •  Purchase
 10                                         intent                    2%
  0
                   "Highly Attentives"                            Consumers


                                                                              NOVEMBER 26, 2012
The management framework begins with rigorous
comparison of performance on two dimensions
Source of the                          Source of the
Sustainability Reality                 Sustainability Perception
(CRD Analytics)                        (Brandlogic global survey)

141
environmental, social and governance
                                       16000+
                                       company ratings
metrics for rating companies


5                                      2500+
                                       respondents from 3 highly attentive stakeholder
key performance indicators             groups (800+ respondents in each)
per ESG dimension


1200                                   100
                                       prominent global corporations covering 9
rated corporations                     of the 10 global industry categories (GICS)


                                       6
                                       major countries covered (400+ respondents
                                       in each)
                                                                       NOVEMBER 26, 2012
The Brandlogic
Sustainability IQ Matrix℠



                        NOVEMBER 26, 2012
CHALLENGERS              LEADERS
REALITY




           LAGGARDS            PROMOTERS



                      PERCEPTION

                                             NOVEMBER 26, 2012
The Brandlogic
2012 Sustainability
Leadership Report SM
100 prominent
global brands
CHALLENGERS      LEADERS




       TELL             RAISE
     A BETTER          THE BAR
      STORY


LAGGARDS         PROMOTERS




   LEARN FROM        DO THE
   THE LEADERS     HARD WORK...
                     OR ELSE



                                  NOVEMBER 26, 2012
Our study allows comparisons of peer performance year
over year, not just at the aggregated level shown here…




                                                 NOVEMBER 26, 2012
...but also at disaggregated levels by stakeholder group
 and E, S & G dimension…
While GE’s perceived performance improved in 2012, Siemens’ fell
among two of three audiences on each E, S & G dimension




                                                                   NOVEMBER 26, 2012
…and at the level of the factors that comprise each of the
environmental, social and governance measures
Perceptions among               CRD Analytics components of
Purchasing Professionals        Social Performance Indicator (SPI) score




                                                               NOVEMBER 26, 2012
Thank you

For a free copy of the report, go to:
www.sustainabilityleadershipreport.com



                                         NOVEMBER 26, 2012
Sustainable Brand Perception vs. Performance: Reducing the Gap - James Cerruti

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Sustainable Brand Perception vs. Performance: Reducing the Gap - James Cerruti

  • 1. Sustainable Brand Perception vs. Performance: Reducing the Gap ¡  James Cerruti, Senior Partner of Strategy and Research, Brandlogic Sustainable Brands London Conference
  • 3. The Sustainability Leadership Report Is Is not another •  A management framework for •  Green survey focusing company investments •  Opinion leaders/NGO survey •  Comparing quantitatively real versus perceived performance •  Straight ranking of Top 50 or 100 •  Of 100 leading brands in 9 GICs •  Consumer perception study •  Across E, S & G dimensions •  Among highly attentive audiences - Investment professionals - Purchasing professionals - Graduating students NOVEMBER 26, 2012
  • 4. Why we focus on “highly attentives” Stated Importance of Corporate Good Citizenship in Decision Making 100 90 88% 80 •  Invest in 70 Extremely •  Partner with or somewhat •  Work for 60 important 50 40 30 20 •  Purchase 10 intent 2% 0 "Highly Attentives" Consumers NOVEMBER 26, 2012
  • 5. The management framework begins with rigorous comparison of performance on two dimensions Source of the Source of the Sustainability Reality Sustainability Perception (CRD Analytics) (Brandlogic global survey) 141 environmental, social and governance 16000+ company ratings metrics for rating companies 5 2500+ respondents from 3 highly attentive stakeholder key performance indicators groups (800+ respondents in each) per ESG dimension 1200 100 prominent global corporations covering 9 rated corporations of the 10 global industry categories (GICS) 6 major countries covered (400+ respondents in each) NOVEMBER 26, 2012
  • 6. The Brandlogic Sustainability IQ Matrix℠ NOVEMBER 26, 2012
  • 7. CHALLENGERS LEADERS REALITY LAGGARDS PROMOTERS PERCEPTION NOVEMBER 26, 2012
  • 8. The Brandlogic 2012 Sustainability Leadership Report SM 100 prominent global brands
  • 9. CHALLENGERS LEADERS TELL RAISE A BETTER THE BAR STORY LAGGARDS PROMOTERS LEARN FROM DO THE THE LEADERS HARD WORK... OR ELSE NOVEMBER 26, 2012
  • 10. Our study allows comparisons of peer performance year over year, not just at the aggregated level shown here… NOVEMBER 26, 2012
  • 11. ...but also at disaggregated levels by stakeholder group and E, S & G dimension… While GE’s perceived performance improved in 2012, Siemens’ fell among two of three audiences on each E, S & G dimension NOVEMBER 26, 2012
  • 12. …and at the level of the factors that comprise each of the environmental, social and governance measures Perceptions among CRD Analytics components of Purchasing Professionals Social Performance Indicator (SPI) score NOVEMBER 26, 2012
  • 13. Thank you For a free copy of the report, go to: www.sustainabilityleadershipreport.com NOVEMBER 26, 2012