Enhancing invoice-process visibility with supplier portals Vendor portals can provide a new level of visibility so you can see where every invoice is in your process. They are a collaboration tool between your internal P2P stakeholders and your vendors and can significantly reduce your transaction costs. This presentation from The Accounts Payable Tech Summit 2011, given by Matthew Garrow-Fisher, shares valuable lessons around: • The complex scenarios and security issues to consider • Improving your payments on time and opening opportunities to use early payment discount schemes • How to target vendors when rolling out your vendor portal globally

1. How can suppliers answer their own
queries? Enhancing invoice-process
visibility with supplier portals
Introduced by:

2. Introduction
• Supplier portals save considerable time
• Self service functionality push the activity out to the
supplier, without disrupting the AP team
• Queries are often ‘cookie-cutter’, from a standard list
of 5
• But the volume of suppliers means that calls can be
heavy
• High volume + cookie-cutter = ideal for automation

3. How much time as a percentage of the
total time per month does your
accounts payable team spend
answering supplier enquiries?
57% of
respondents
have their
team spend
over 20% of
time on
queries

4. How many suppliers do you receive
100% of invoices from?
30% of
respondent
s have over
10,000
suppliers

5. Exercise
• In your tables discuss:
• What activities should you have a portal manage?
• How should these be managed?
• Should all suppliers be in scope?
• What are the key considerations?
• What are the critical success factors to rolling out a
portal
• Nominate a spokesperson and be prepared to report
back!