In the face of a possible robot apocalypse where many of us could be replaced by AI and robots that don’t have to be perfect but merely better than us, maybe not all hopes for humans are lost. Humans may still be able to thrive and live a fulfilled life, as long as we have the agile principles in mind.
Apidays Singapore 2024 - Modernizing Securities Finance by Madhu Subbu
How Will the Rise of AI and Robotics Change the Way We Work and Live
1. The Rise of
AI & Robotics:
How Will It Change the Way We Live and Work?
2. Nihao! I’m Charlotte Han / 韓亦瓏
● I process data and compute digital
strategies for a living
● Taiwan -> U.S. -> Germany
● Passionate about helping people
understand how technologies can
advance human lives
@sunsiren
3. This is my view,
not necessarily my employer’s.
16. Source: Gartner, “Architecting the On-Demand Digital Business”; Drue Reeves, Kyle Hilgendorf, Kirk Knoernschild, August 16, 2016
By 2020, the average person will have more
conversations with bots than with their
spouse.
Source: Gartner’s Top 10 Strategic Predictions for 2017 and Beyond
29. Whose responsibility is it to handle the
impact of AI and job displacement?
The government
The companies
The people themselves
30.
31.
32. But do we really have to work?
Yes, we have to work.
No, we don’t have to work.
We should be creating art
(or can we take an eternal vacation in Thailand???)
Set the stage: what I’m talking about today and what I’ll show you
Thank you for having me here. I am so excited to be here, partially also because this is my first ever trip to Graz. I really appreciate the invitation, and that you’re taking time out of your day to come here. I know many of you are probably working on something innovative in robotics, AI and machine learning, and I can’t wait to learn what you’re working on. You can tell me how it’ll change our lives. Deal?
I’ve been trying to introduce myself without my job title, as I will later point out in this talk that we’re not just defined by our job titles. Suffice to say that I’ve always worked in marketing for tech companies, especially after I moved to silicon valley - because there weren’t many other good options, in terms of salary. but recently I’ve embarked on a journey to figure out “what’s next” for me. I’ve come to understand my mission is to help people understand each other better, and connect with one another, especially in the age of AI and robots.
I’ve lived in different places - grew up in Taiwan, went to school in the U.S. and never thought I’d live. My first year in Germany was miserable but I survived, and this experience made me realize how lucky I am to be able to live in different parts of the world an experience the varieties life has to offer. Now I often put these cultural perspectives in the talks I give.
Are you sure?
How do I know that you’re not just all super realistic humanoid robots and I am the only feeling human on earth?
I choose to believe that we have this distinct ability to acknowledge each other’s consciousness, and complexity. Some say we collectively hallucinate the “reality”, and that’s how societies and cultures are formed. In this effort to try to understand one another, we feel less lonely in our life journey.
There’s a very interesting TED talk by Anil Seth called “Your Brain Hallucinates Your Conscious Reality”; Anil K Seth is a British professor of Cognitive and Computational Neuroscience at the University of Sussex.
It’s fair to say that, as fellow human beings, we confirm personhood of each other through empathy and compassion and trust. This is how we differ from the machines.
Complexity in human definition compared to this one
There isn’t a universal definition for the term robot now, and if you ask different experts, you’re likely to get different answers. However, some agree that it’s along the lines of an autonomous machine that can sense the environment around them, and make decisions, and movements. In that sense, your smartphone isn’t a robot, for example. They don’t necessarily take forms of a human.
Drones, even if they are controlled by people so they are not autonomous, are categorized as robots.
Lora DiCarlo is a female run startup that works on a sex toy which can help women reach blended orgasm hands free. They worked with Oregon State University’s College of Engineering and robotics lab to develop this. They were awarded 2019 Innovation Award by CES, but then later the title was stripped.
It’s not clear cut that a robot needs to autonomously make decisions. Many teleoperated robots, for example, are controlled by users, and drones are frequently lumped in with robots, including by CES in this Innovation Awards category.
They also landed 2 million in funding not long after.
Desperation is the mother of invention.
We invented robots to take over the tedious and repetitive tasks. Desperation is the mother of invention.
This girl uses a robot to do her homework - you may not have had done it, but when I was growing up I needed to copy the text from textbooks many many times in order to memorize it. So I say this is brilliance - she can spend her time better on other things, but her mother didn’t think so.
Robots are used in many different industries. Boston dynamics, delivery robot from Unsupervised AI (Maryam), Agrobot picking strawberries. Yaskawa is the largest manufacturer of industrial robot in the world.
Uncanny Valley effect: a term coined by robotics professor Masahiro Mori. Mori's original hypothesis states that as the appearance of a robot is made more human, some observers' emotional response to the robot becomes increasingly positive and empathetic, until it reaches a point beyond which the response quickly becomes strong revulsion. A still robot will remind us a corps, and a moving robot will remind us a zombie. Our brains are wired for social interactions so we look for familiar faces in all kinds of objects, including clouds, rocks, food. Remember there was a piece of bread that had a pattern that looked like “Virgin Mary” and it was sold for 28k USD.
Once our brains decide it’s human but when we then realize it’s not human, our brains freak out.
Note: not all the experts and researchers agree with this.
We are uncomfortable with robots. The more they look like us, the more we feel uneasy. Even when some of Sophia’s responses are scripted, and others are based on ALICE chatbot’s default responses.
So now, the elephant is out: we are worried that we will lose control, and we very well may.
Information technology may both escape control and take control of human beings. We are increasingly relying on various algorithms to run our lives, and a lot of us believe that algorithms can always be trusted to make better decisions. We want to optimize our lives. However, the danger of passing decisions onto systems that are incapable of thinking abstractly will make decisions in purely in utilitarian terms without considerations of human values.
We want AI/machines to augment humans, but certain jobs will be taken by machines.
Those very few who own the machines will be the only ones who reap the benefits.
By 2020, the average person will have more conversations with bots than with their spouse. With the rise of Artificial Intelligence (AI) and conversational user interfaces, we are increasingly likely to interact with a bot (and not know it) than ever before. The digital experience has become addictive by entering our lives through smartphones, tablets, virtual personal assistants (VPAs) or the entertainment systems in our homes and cars.
I totally believe that because I don’t even have a spouse! Of course I’ll be talking more with the bots. It’s not like we’re talking to R2D2 or C-3PO, though.
(break)
In Asia, the robots are bought and sold in numbers unrivaled in the world. Time to learn Chinese?
It’s not hard to guess, most of the demand comes from China. There are two reasons for that: the aging population (previously due to one-child policy), and the wage growth has doubled since 2008.
But the Chinese are optimistic about job opportunities, because the largest growth segment comes from service industry, and the Chinese economy is still growing fast.
This is also why there are proposals for robot tax; taxing the robots for the job displacement because we may run out of humans to pay taxes. This is how Donald Trump was able to win the election: he told people that he was moving these jobs back. The manufacturing business may have been back, but they are not done by humans.
It may not be so rosy in other regions. This is inequality in the USA in one chart: only the most affluent benefit from the income growth
What about Europe? Not as much manual labor
Go to “Will Robots Take My Job” website https://willrobotstakemyjob.com/
Some tasks that are done by white-collar workers in wealthier countries are now broken down into individual tasks, and now done by people around the world. This is called “the Human Cloud”. Some even estimate this industry is worth 50 billion dollars a year.
https://willrobotstakemyjob.com/
Creativity, expert perception and manipulation, and high degrees of social / emotional intelligence
Caring, empathy and and trust are human’s advantage over robots (for now)
Human Resources Department vs Machine Resources Department
The future is about the humans and the collaboration with these technologies
(for a while)
Things like incorporating human centered design into AI products, taxing robots, and universal basic income.
Game of Thrones 7 x 7
White Walkers = AI, all controlled by the Night King (hivemind)
This is actually why I started public speaking around these subjects, because there are so many misconceptions around AI, most people don’t know how it works, and there isn’t enough investment from the government.
New inequality where democracy will not work. Yuval Noah Harari discussed in his book, Homodeus.
On one hand, we will see the new emergency of upgraded elite - enhanced by bioengineering, and brain computer engineering. They don’t die, they don’t get sick, they are young and beautiful, and they have all the money.
On the other hand, we will see the massive useless class. A class that has no military or economic usefulness, and therefore no political power.
Who should be providing the funding, training and policy?
… but the companies will feel less inclined to take care of their employees. In fact, we’re seeing the popularity of the gig economy - most companies will hire more and more temp workers because the companies save costs on the benefits for full-time employees..
One of the key takeaways of this conference is that this is our joint responsibility.
We need to define what we want the future world of work to look like, and on how to get there
We need an inclusive digital economy
Nobody must be left behind
The future is our joint responsibility: all levels of governance (global, EU, national, regional/local) have to work together with social partners and civil society to deliver what EU citizens and workers expect
Let’s start with why you’re here in this university. Are you here to learn useful skills or knowledge?
If you don’t have have to “work” work, what would you work on? Or what would you play with? What would you do?
What should we teach our children, to prepare them for tomorrow?
Mass education doesn’t work any more.
Techies here have internalized the idea — rooted in the Protestant work ethic — that work is not something you do to get what you want; the work itself is all. Therefore any life hack or company perk that optimizes their day, allowing them to fit in even more work, is not just desirable but inherently good.
The 5-day work week concept has only been dominant for 50 years. People use to work 90 hours per week before.
Aidan Harper, who created a European workweek-shrinkage campaign called 4 Day Week, argues only seeing people’s value through work is dehumanizing and toxic. “It creates the assumption that the only value we have as human beings is our productivity capability — our ability to work, rather than our humanity,”
Let’s start with why you’re here in this university. Are you here to learn useful skills or knowledge?
If you don’t have have to “work” work, what would you work on? Or what would you play with? What would you do?
What should we teach our children, to prepare them for tomorrow?
Mass education doesn’t work any more.
Let’s say we screwed up, developed a fully autonomous society and AGI and it got out of control. In order to be safe, we will need to live in a bunker, off the internet, off the grid.
We don’t have to work any more. There is no need for money. We all help each other, and spend time playing + creating art.
Explain more about BM principles.
We don’t have to work any more. There is no need for money. We all help each other, and spend time playing + creating art. Hopefully we’ll end up in a place we are able to create art but not becoming the useless class.
There is a lot of advice that’s been given to women over the years—and men, too—to find a path early, to go to the right school, to take all the right steps. There’s pressure to get the right first job and to build toward this ultimate goal.
What I’ve learned is that life is not a straight line. You may have to take a windy but hopefully meaningful path, discovering what’s important to your life, and trying to live by it.
“Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”
If you don’t make decisions for yourself, others will happily do so. Facebook algorithms will happily hack you and drive you to do things you’re not even aware of.
Don’t be depressed: how do we deal with this? I have two proposals
Agile doesn’t make decisions for you. It gives you the foundation to make decisions that results in better development. It advocates adaptive planning, evolutionary development, early delivery, and continual improvement, and it encourages rapid and flexible response to change.
Customer satisfaction by early and continuous delivery of valuable software.
Welcome changing requirements, even in late development.
Deliver working software frequently (weeks rather than months)
Close, daily cooperation between business people and developers
Projects are built around motivated individuals, who should be trusted
Face-to-face conversation is the best form of communication (co-location)
Working software is the primary measure of progress
Sustainable development, able to maintain a constant pace
Continuous attention to technical excellence and good design
Simplicity—the art of maximizing the amount of work not done—is essential
Best architectures, requirements, and designs emerge from self-organizing teams
Regularly, the team reflects on how to become more effective, and adjusts accordingly
Computers can bet network connected to one another and download information in seconds. Depending on your internet speed. As humans, sadly, we can’t just build up this connection by sending our thoughts to each other through bluetooth. We have to try harder to build this connection with other humans - I believe the ability to build and lead communities is essential to success - this is the advantage of human resources that machines won’t have.
Buddhist believe: 互即互入 (interbeing)
Everything relies on everything else in the cosmos in order to manifest—whether a star, a cloud, a flower, a tree, or you and me.
be in touch with the reality of the world while continuing on the Buddha's path of enlightenment.
Remember I mentioned earlier about how we confirm that we’re all humans through empathy and compassion and trust? We need to extend this to all beings in this world.