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A case study on
               -Procurement in
             Honeywell & Vedanta
                       BENCHMARK-2011
          PSG Institute Of Management, Coimbatore

                                      Authors:

                            Sunam Pal
                            Kiran Varghese Jacob
                         Alliance University School of Business

     E-Business
         &
Business Intelligence         1
                                          Friday, 25th January 2011
PSGIM, Coimbatore           E-procurement system of Honeywell & Vedanta


      Purpose of this case:




                                                                              BENCHMARK – 2 0 1 1
•    Understanding the nature of transaction in Honeywell & Vedanta
•    To know the e-procurement process in Honeywell & Vedanta
•    How they differ from each other
•    IT technology incorporated in each company to carry out the
     procurement system
•    Benefits of e-procurement system
•    Challenges faced by each company
•    Why Honeywell uses SAP(ERP system)
•    How Vedanta manages with other alternatives instead of using
     SAP(ERP system)
•    Future of both companies with respect to e-business
                                                                                     2
                                                                                Fri
                                                                              25 Feb
PSGIM, Coimbatore                    E-procurement system of Honeywell & Vedanta


Implementation of SAP in Honeywell’s e-business applications and how other
 industry like Vedanta manage their procurement system without using SAP




                                                                                          BENCHMARK – 2 0 1 1
        keeping the system simple by incurring less cost on technology

                               Nature of transaction


           Honeywell Uses SAP                      Vedanta uses other Alternatives
• Number of items ordered are very            • Number of ordered raise are very
   high. ( Thousands orders a month per         less. ( 5 or 6 times a month per plant)
   plant)                                     • Volume of transaction is huge
• Volume of transaction is less                 (1000 tons per week/team)
  ( 10 to 100 electronics items per           • Safety is an important concern
    week/team)                                • Delivery on right time is must
• Security is an important concern            • Multiple orders is met from same
• Authentication and approval is must           vendors
• Single order is met from multiple           • The products are much standardized
   vendors                                      and thus repeatability of same order
                                                                                                 3
• The products are much customized and          is more                                     Fri
   thus repeatability of same order is less
                                                                                          25 Feb
PSGIM, Coimbatore                E-procurement system of Honeywell & Vedanta


      Overview of                        -Commerce
                             Consists of the Buying and Selling of




                                                                               BENCHMARK – 2 0 1 1
                              Products or Services over Electronic
                              Systems such as the Internet and other
                              Computer Networks

                             Internet and WWW plays a very important
                              role .

  E-Business gave birth to
                                                           Intelligence
  Organizational Structure
  • CIO
  • Technical Support team                                 Knowledge
  • Admin Operators
  Evolution of Studies                                     Information
  • Server Management
  • Knowledge Management                                                              4
  • Database Management System                                  Data
  • Software Engineering                                                         Fri
  • IT Management                                                              25 Feb
PSGIM, Coimbatore              E-procurement system of Honeywell & Vedanta

                         e-Procurement




                                                                             BENCHMARK – 2 0 1 1
                                      Benefits of e-Procurement

                                  Buyer Productivity Increased
          Functions               Organized
      of e-Procurement            Increased predictability
                                  Healthy Forecast of arrival of
  Purchase of Raw                  orders before hand
    Materials                     Redundant Data Entry limited
  Tracking Vendors
                                  Lower Transaction Cost
  Real time inventory
   updating                       Shorter Order-Time Cycle
  Billing, Payment, Invoice      Lower Inventories(Low Taxes)
  Tracking Shipping              Increased Visibility of key
  Knowing status of orders        business goals                                   5
                                  Improved Product quality
                                                                               Fri
                                  Improved Customer satisfaction            25 Feb
PSGIM, Coimbatore                E-procurement system of Honeywell & Vedanta

             Honeywell Overview
 Major conglomerate company that produces a




                                                                               BENCHMARK – 2 0 1 1
 variety of consumer products, engineering                 In India
 services and aerospace systems.
 1.   Aerospace ( market Leader)                   • Technology Solutions
 2.   Automation System ( market Leader)             Lab
                                                   • Automation ( Turbo )
 3.   Transportation System ( market challenger)
                                                   • Industry Process
 4.   Speciality Materials ( Niche market)           Automation
 5.   Building construction solution ( Niche
      market)
 It is a Fortune 100 company.
 It is a $36.556 billion Company.
   ( as per 2008)


                                                                                       6
                                                                                 Fri
                                                                               25 Feb
PSGIM, Coimbatore           E-procurement system of Honeywell & Vedanta

    Honeywell e -procurement system
            Users Involved




                                                                          BENCHMARK – 2 0 1 1
       Departments Involved
  Production and Operation
  Department
  Procurement Department
  Marketing Department
  Finance Department

             Direct Users                      Indirect Users
  Operational Engineer ( Intranet)        Auto generic mails
  Project Managers ( Intranet)            HR
  Procurement Team ( Intranet)            Domain/BU Leads
                                                                                 7
  Inventory team ( Intranet)              Alert
  Vendors ( Extranet)                      Accounts Team                  Fri
                                                                          25 Feb
PSGIM, Coimbatore      E-procurement system of Honeywell & Vedanta

Honeywell e -procurement system
Technology Used




                                                                     BENCHMARK – 2 0 1 1
SAP(ERP package)

 Data warehouse                          Routers/Switches
   (Data-mining)




  Intranet/Extranet
                                                                            8
  Auto generic Mail
                                                 Servers               Fri
                                                                     25 Feb
PSGIM, Coimbatore            Effective Communication


               Concept Behind




                                                       BENCHMARK – 2 0 1 1
          - - Procurement System




                                                              9
              CLIENT SERVER MODEL                        Fri
                                                       25 Feb
SERVER
      EXTRANET

                                          S-2            DATAWAREHOUSE




                                                                          BENCHMARK – 2 0 1 1
D-2



                           SERVER-1
D-3
                                                 PROCUREMENT        D-1
                                 S-1                  USER-3
D-4
                                                      INTRANET
       VENDORS




                       PROJECT            MARKETING      ACCOUNTS             10
            ENGINEER                                     MANAGER
                       MANAGER            MANAGER
                                                                            Fri
            USER-1      USER-2              USER-3         USER-4         25 Feb
DOMAIN        MAIL
                      PRODUCTION                               COPY OF INVOICE
 LEAD                   ( Buyer)


          •   Fill the Form,
          •   Raise Order
                                              PROJECT                        INVOICE
                                     A
              • If pending                    MANAGER              INFORM
                                     L                                            ACCOUNTS
              • Wrong Code           E                                              TEAM
                                            O    •   Approve Order,
                                     R      R    •   Reject any
                                                     specific Item
                                     T      D
                                            E
                                            R

                                       PROCUREMENT                                     RECEIVING
                   ORDER                                        DISPATCH                HOUSE
                                           TEAM
OUTSIDE       If not available                                     If available
VENDORS
                INVOICE
                                                         • Quantity Available                ERP/SAP
                                                         • Code mapping
                                                                                              MAIL
  EXTRANET USERS                 BENCHMARK-2011,PSGIM,Coimbatore                               11
                                       DATA WAREHOUSE
PSGIM, Coimbatore   E-procurement system of Honeywell & Vedanta


       VENDORS of Honeywell




                                                                  BENCHMARK – 2 0 1 1
                                                                      12
                                                                    Fri
                                                                  25 Feb
PSGIM, Coimbatore                E-procurement system of Honeywell & Vedanta


          VEDANTA Overview




                                                                               BENCHMARK – 2 0 1 1
It is an international mining and metals
 company
It is the largest mining and non-ferrous
  metals company in India
It has the highest capacity power plant
Its main products are
copper ( market Challenger )
Zinc ( Market Leader)
Aluminium ( Market Leader)
lead ( Niche market )
iron ore ( market Challenger)
It is a $7.9 billion Company.


                                                                                   13
                                                                                 Fri
                                                                               25 Feb
PSGIM, Coimbatore            E-procurement system of Honeywell & Vedanta

       Vedanta e -procurement system
        Users Involved In Vedanta




                                                                           BENCHMARK – 2 0 1 1
  Departments Involved
 Production and Operation
 Department
 Procurement Department
 Marketing Department
 Finance Department
 HR Department

          Direct Users                      Indirect Users
  Operational Employee
  Procurement In charge
  HR (Reimbursement)
                                       Project Manager                        14
  Accounts Team                       Inventory Team
                                                                             Fri
  Supplier
                                                                           25 Feb
PSGIM, Coimbatore    E-procurement system of Honeywell & Vedanta




                                                                   BENCHMARK-2011, PSGIM ,Coimbatore
       Vedanta e -procurement system
Technology Used
  Microsoft excel


                                        Routers/Switches

   Internet


    Common Share
     drive.
                                                                      15
                                               Servers               Fri
                                                                   25 Feb
PSGIM, Coimbatore   E-procurement system of Honeywell & Vedanta

               Concept Behind
           - Procurement System




                                                                  BENCHMARK – 2 0 1 1
                                                                      16
         SHARE DRIVE ON NETWORK                                     Fri
                                                                  25 Feb
PRODUCTION       Common share drive on network
    ( Buyer)
C ( Both A & B)


                                           B             A
      HR
     Data A
                                         DATA           DATA


    ACCOUNTS                                       C
        Data A
                      PROJECT
                      MANAGER
                       Data A              TEMPORARY ACCESS




                                                               SUPPLIER
                                                                (Seller)
                                                                Data B
                      BENCHMARK-2011,PSGIM,Coimbatore                      17
Fill the excel sheet                    SHARE PROCUREMENT FORM
Raise Order
                          DATA                                             Supplier
                           A                UPDATE THE FILE & SHARE
                                                                           (Buyer)
   Production                                                         TEMPORARY ACCESS
     (Buyer)                          SHARE INVOICE
     S
                S
     H
     A          H                                                     Check the orders
     R          A                                                     Check Availability
     E          R                                                     Prepare invoice
                E                                SALARY
     I                                          ACCOUNTS
     N                                            TEAM                Quantity
                F                                                     Available
     V
     O          O                                                     Code
     I          R                                                     mapping
     C          M                                          APPROVE
     E
                        If reimbursement                                DATA WAREHOUSE
         DATA                                        HR
          B            SHARE DATA B
                                                                              SHARE DATA
                                             Approves
                                             reimbursement                    Inform by MAIL
      MARKETING
      ACCOUNTS                           PAYEMENT DONE                          E-Transfer
        TEAM                      BENCHMARK-2011,PSGIM,Coimbatore
                                      If direct payment
                                                                                       18
PSGIM, Coimbatore     E-procurement system of Honeywell & Vedanta


        VENDORS of Vedanta




                                                                    BENCHMARK – 2 0 1 1
                    VENDORS




                                                                        19
                                                                      Fri
                                                                    25 Feb
PSGIM, Coimbatore      Effective Communication




                                                 BENCHMARK – 2 0 1 1
             Teaching Notes
                                                      20
                                                   Fri
                                                 25 Feb
PSGIM, Coimbatore         E-procurement system of Honeywell & Vedanta

     Honeywell                           Vedanta
   Merits of Honeywell                Merits of Vedanta




                                                                        BENCHMARK – 2 0 1 1
High Security.                    Cost-Effective.
Less Data Entries.                Easy Understanding.
Higher Reliability.               Less Time-taking.
Highly Organized.                 Less Maintenance Cost.
Less Updates required.
Auto generated Mails.

  Demerits of Honeywell               Demerits of Vedanta
Always Honeywell Codes            Accessibility is less.
 are not available.                Less Security.
Over standardization-             Lot of Data Entries.
 Difficult to Access.              Individual Responsibility.
More number of steps.
                                                                            21
Time-taking process.                                                     Fri
                                                                        25 Feb
PSGIM, Coimbatore                 E-procurement system of Honeywell & Vedanta


              Parameter to compare




                                                                                      BENCHMARK – 2 0 1 1
               Honeywell     Vedanta
              4 days to place an order             2 hours for placing order
   Time       (Because of approval &               (No approval, No authentication
              authentication online)               needed online)

   Steps      • 8 to 11 serial transactions        • 5 to 6 serial transactions
              • 2 parallel transactions            • 1 parallel transactions

              • Only 1 to 1 access                 • Many users involved at a time
              • No leakage of information to       • More than 2 people can be
                3rd party                            operating on the same
 Security
              • Login system for all members         document at the same time
                                                   • No login system

              • Initial one time form fill-up is   • In the whole process you have
                required                             to undergo filling up of excel       22
 Simplicity   • Rest is just clicking                sheets at least 4 times
                                                   • Not much automated
PSGIM, Coimbatore           E-procurement system of Honeywell & Vedanta


                     Conclusion




                                                                          BENCHMARK – 2 0 1 1
   • Different companies implement different e-business
     technologies
   • The adoption of technology depends upon nature of
     business, resource availability, complicacy, cost, time,
     security concerns and the culture of business.
   • Ability to cope with change as managing a change
      is a greater risk.
   • Honeywell where the culture motivates them to accept
     changes easily would switch over to next generation
     technology.
   • Vedanta may adopt ERP system in near future if generates a
     good return on investment on technology.                                 23
                                                                            Fri
                                                                          25 Feb
PSGIM, Coimbatore   E-procurement system of Honeywell & Vedanta




                                                                  BENCHMARK – 2 0 1 1
      Questions Please ????
                                                                      24
                                                                    Fri
                                                                  25 Feb

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Case Study on Business Intelliegnce

  • 1. A case study on -Procurement in Honeywell & Vedanta BENCHMARK-2011 PSG Institute Of Management, Coimbatore Authors: Sunam Pal Kiran Varghese Jacob Alliance University School of Business E-Business & Business Intelligence 1 Friday, 25th January 2011
  • 2. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta Purpose of this case: BENCHMARK – 2 0 1 1 • Understanding the nature of transaction in Honeywell & Vedanta • To know the e-procurement process in Honeywell & Vedanta • How they differ from each other • IT technology incorporated in each company to carry out the procurement system • Benefits of e-procurement system • Challenges faced by each company • Why Honeywell uses SAP(ERP system) • How Vedanta manages with other alternatives instead of using SAP(ERP system) • Future of both companies with respect to e-business 2 Fri 25 Feb
  • 3. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta Implementation of SAP in Honeywell’s e-business applications and how other industry like Vedanta manage their procurement system without using SAP BENCHMARK – 2 0 1 1 keeping the system simple by incurring less cost on technology Nature of transaction Honeywell Uses SAP Vedanta uses other Alternatives • Number of items ordered are very • Number of ordered raise are very high. ( Thousands orders a month per less. ( 5 or 6 times a month per plant) plant) • Volume of transaction is huge • Volume of transaction is less (1000 tons per week/team) ( 10 to 100 electronics items per • Safety is an important concern week/team) • Delivery on right time is must • Security is an important concern • Multiple orders is met from same • Authentication and approval is must vendors • Single order is met from multiple • The products are much standardized vendors and thus repeatability of same order 3 • The products are much customized and is more Fri thus repeatability of same order is less 25 Feb
  • 4. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta Overview of -Commerce Consists of the Buying and Selling of BENCHMARK – 2 0 1 1 Products or Services over Electronic Systems such as the Internet and other Computer Networks Internet and WWW plays a very important role . E-Business gave birth to Intelligence Organizational Structure • CIO • Technical Support team Knowledge • Admin Operators Evolution of Studies Information • Server Management • Knowledge Management 4 • Database Management System Data • Software Engineering Fri • IT Management 25 Feb
  • 5. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta e-Procurement BENCHMARK – 2 0 1 1 Benefits of e-Procurement Buyer Productivity Increased Functions Organized of e-Procurement Increased predictability Healthy Forecast of arrival of Purchase of Raw orders before hand Materials Redundant Data Entry limited Tracking Vendors Lower Transaction Cost Real time inventory updating Shorter Order-Time Cycle Billing, Payment, Invoice Lower Inventories(Low Taxes) Tracking Shipping Increased Visibility of key Knowing status of orders business goals 5 Improved Product quality Fri Improved Customer satisfaction 25 Feb
  • 6. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta Honeywell Overview Major conglomerate company that produces a BENCHMARK – 2 0 1 1 variety of consumer products, engineering In India services and aerospace systems. 1. Aerospace ( market Leader) • Technology Solutions 2. Automation System ( market Leader) Lab • Automation ( Turbo ) 3. Transportation System ( market challenger) • Industry Process 4. Speciality Materials ( Niche market) Automation 5. Building construction solution ( Niche market) It is a Fortune 100 company. It is a $36.556 billion Company. ( as per 2008) 6 Fri 25 Feb
  • 7. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta Honeywell e -procurement system Users Involved BENCHMARK – 2 0 1 1 Departments Involved Production and Operation Department Procurement Department Marketing Department Finance Department Direct Users Indirect Users Operational Engineer ( Intranet) Auto generic mails Project Managers ( Intranet) HR Procurement Team ( Intranet) Domain/BU Leads 7 Inventory team ( Intranet) Alert Vendors ( Extranet)  Accounts Team Fri 25 Feb
  • 8. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta Honeywell e -procurement system Technology Used BENCHMARK – 2 0 1 1 SAP(ERP package) Data warehouse Routers/Switches (Data-mining) Intranet/Extranet 8 Auto generic Mail Servers Fri 25 Feb
  • 9. PSGIM, Coimbatore Effective Communication Concept Behind BENCHMARK – 2 0 1 1 - - Procurement System 9 CLIENT SERVER MODEL Fri 25 Feb
  • 10. SERVER EXTRANET S-2 DATAWAREHOUSE BENCHMARK – 2 0 1 1 D-2 SERVER-1 D-3 PROCUREMENT D-1 S-1 USER-3 D-4 INTRANET VENDORS PROJECT MARKETING ACCOUNTS 10 ENGINEER MANAGER MANAGER MANAGER Fri USER-1 USER-2 USER-3 USER-4 25 Feb
  • 11. DOMAIN MAIL PRODUCTION COPY OF INVOICE LEAD ( Buyer) • Fill the Form, • Raise Order PROJECT INVOICE A • If pending MANAGER INFORM L ACCOUNTS • Wrong Code E TEAM O • Approve Order, R R • Reject any specific Item T D E R PROCUREMENT RECEIVING ORDER DISPATCH HOUSE TEAM OUTSIDE If not available If available VENDORS INVOICE • Quantity Available ERP/SAP • Code mapping MAIL EXTRANET USERS BENCHMARK-2011,PSGIM,Coimbatore 11 DATA WAREHOUSE
  • 12. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta VENDORS of Honeywell BENCHMARK – 2 0 1 1 12 Fri 25 Feb
  • 13. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta VEDANTA Overview BENCHMARK – 2 0 1 1 It is an international mining and metals company It is the largest mining and non-ferrous metals company in India It has the highest capacity power plant Its main products are copper ( market Challenger ) Zinc ( Market Leader) Aluminium ( Market Leader) lead ( Niche market ) iron ore ( market Challenger) It is a $7.9 billion Company. 13 Fri 25 Feb
  • 14. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta Vedanta e -procurement system Users Involved In Vedanta BENCHMARK – 2 0 1 1 Departments Involved Production and Operation Department Procurement Department Marketing Department Finance Department HR Department Direct Users Indirect Users Operational Employee Procurement In charge HR (Reimbursement) Project Manager 14 Accounts Team Inventory Team Fri Supplier 25 Feb
  • 15. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta BENCHMARK-2011, PSGIM ,Coimbatore Vedanta e -procurement system Technology Used Microsoft excel Routers/Switches Internet Common Share drive. 15 Servers Fri 25 Feb
  • 16. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta Concept Behind - Procurement System BENCHMARK – 2 0 1 1 16 SHARE DRIVE ON NETWORK Fri 25 Feb
  • 17. PRODUCTION Common share drive on network ( Buyer) C ( Both A & B) B A HR Data A DATA DATA ACCOUNTS C Data A PROJECT MANAGER Data A TEMPORARY ACCESS SUPPLIER (Seller) Data B BENCHMARK-2011,PSGIM,Coimbatore 17
  • 18. Fill the excel sheet SHARE PROCUREMENT FORM Raise Order DATA Supplier A UPDATE THE FILE & SHARE (Buyer) Production TEMPORARY ACCESS (Buyer) SHARE INVOICE S S H A H Check the orders R A Check Availability E R Prepare invoice E SALARY I ACCOUNTS N TEAM Quantity F Available V O O Code I R mapping C M APPROVE E If reimbursement DATA WAREHOUSE DATA HR B SHARE DATA B SHARE DATA Approves reimbursement Inform by MAIL MARKETING ACCOUNTS PAYEMENT DONE E-Transfer TEAM BENCHMARK-2011,PSGIM,Coimbatore If direct payment 18
  • 19. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta VENDORS of Vedanta BENCHMARK – 2 0 1 1 VENDORS 19 Fri 25 Feb
  • 20. PSGIM, Coimbatore Effective Communication BENCHMARK – 2 0 1 1 Teaching Notes 20 Fri 25 Feb
  • 21. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta Honeywell Vedanta Merits of Honeywell Merits of Vedanta BENCHMARK – 2 0 1 1 High Security. Cost-Effective. Less Data Entries. Easy Understanding. Higher Reliability. Less Time-taking. Highly Organized. Less Maintenance Cost. Less Updates required. Auto generated Mails. Demerits of Honeywell Demerits of Vedanta Always Honeywell Codes Accessibility is less. are not available. Less Security. Over standardization- Lot of Data Entries. Difficult to Access. Individual Responsibility. More number of steps. 21 Time-taking process. Fri 25 Feb
  • 22. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta Parameter to compare BENCHMARK – 2 0 1 1 Honeywell Vedanta 4 days to place an order 2 hours for placing order Time (Because of approval & (No approval, No authentication authentication online) needed online) Steps • 8 to 11 serial transactions • 5 to 6 serial transactions • 2 parallel transactions • 1 parallel transactions • Only 1 to 1 access • Many users involved at a time • No leakage of information to • More than 2 people can be 3rd party operating on the same Security • Login system for all members document at the same time • No login system • Initial one time form fill-up is • In the whole process you have required to undergo filling up of excel 22 Simplicity • Rest is just clicking sheets at least 4 times • Not much automated
  • 23. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta Conclusion BENCHMARK – 2 0 1 1 • Different companies implement different e-business technologies • The adoption of technology depends upon nature of business, resource availability, complicacy, cost, time, security concerns and the culture of business. • Ability to cope with change as managing a change is a greater risk. • Honeywell where the culture motivates them to accept changes easily would switch over to next generation technology. • Vedanta may adopt ERP system in near future if generates a good return on investment on technology. 23 Fri 25 Feb
  • 24. PSGIM, Coimbatore E-procurement system of Honeywell & Vedanta BENCHMARK – 2 0 1 1 Questions Please ???? 24 Fri 25 Feb