Sunayana Bhatia

New Delhi, Delhi India

MD

 Over 8+ years of experience in IT and ITES Sector combining 8 years training and HR exposure.  Sound experience in Customer Relationship Management  Expertise includes Operations, Training & recruitment, Capacity Planning and Content Development, New E-learning activities and New Business Migrations, People Management, Client Relationship and Management skills.  In-depth knowledge of customer service and Soft skills with a solid understanding and implementation of COPC methodology Training in call centers.  An analytical leader and mentor possessing an innate ability to prioritize, delegate, and motivate; excellent Team Building and problem solving abilities.