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Software Project Management
Today’s Topic: Planning
The information contained in this presentation was obtained from the public domain
Some Suggested Topics
1. Project Management challenges specific to software projects
2. Software Project Management in CMMI level 1 organizations
3. Quality measurements of software projects in Pakistan
4. Process vs. people in project management
5. Issues faced by software industry in Pakistan terms of management of projects
6. A study of software teams in Pakistani Software industry
7. Software project planning issues in Pakistani software industry
8. A scheme of software project cataloging
9. Minimizing the impact of requirement changes on the project
10. Survey of software lifecycle models in Pakistani software industry
11. Impact of Software project leader’s style on the success of the projects
12. The impact of engineering management’s attitudes on the success of the projects
13. Common factors in the successful software projects in Pakistani software industry
14. Classification of Pakistani software industry by project types
15. Software project size estimation practices in Pakistani software industry
16. Best current practices in software project management in Pakistan
17. Project Management in a multi-cultural, multi-location environment.
1. Business Performance and Software Project Management
2. Anticipation and motivation through SPM
3. Software Audits-What good are they?
4. SPM and Software Metrics
5. Software methodology and SPM
6. Risk Management & SPM
7. Configuration Management & SPM
8. Offshore software development and management
9. SPM in IT Industry of Pakistan.
10. Quality Management in Software Development Projects
Assignment # 1
As a Software Project Manager what type of
team would you like to put together for your
project. State your assumptions (corporate
culture, scope of the team, etc.) before
deciding the structure for your team.
Time Allocation by Phase
• Remember the 40-20-40 Rule
• Specification-Implementation-Test
Planning Code &
Unit Test
Integration &
Test
Commercial
DP
25% 40% 35%
Internet
Systems
55% 15% 30%
Real-time
Systems
35% 25% 40%
Defense
Systems
40% 20% 40%
Bennatan, E.M, “On Time Within Budget”
Time Allocation by Phase
Activity Small Project
(2.5K LOC)
Large Project
(500K LOC)
Analysis 10% 30%
Design 20% 20%
Code 25% 10%
Unit Test 20% 5%
Integration 15% 20%
System test 10% 15%
McConnell, Steve, “Rapid Development”
Potential Deliverables by Phase
Concept Exploration
• The “Why” phase
• Not a “mandatory formal” phase
– Sometimes called the “pre-project” phase
• Collecting project ideas
– Project Justification
– ROI
– Cost-benefit analysis
• Initial planning and estimates
Concept Exploration
• Possibly includes RFP Process
• Vendor selection
• Contract management
• Gathering the initial team
– Including PM if not already on-board
• Identify the project sponsor
– Primary contact for approval and decision making
• Potential Phase Outputs:
– Concept Document, Product Description,
Proposal, SOW, Project Charter
Concept Exploration
• Characteristics & Issues
– Lack of full commitment and leadership
– only getting rough estimates from development
• Development not getting enough specifics from customer
• Finding a balanced team
– Budget sign-off may be your 1st
major task
– Achieved via:
• Good concept document or equivalent
• Demonstration of clear need (justification)
• Initial estimates
Requirements
• The “What” phase
• Inputs: SOW, Proposal
• Outputs:
– Requirements Document (RD)
• a.k.a.Requirements Specification Document (RSD)
• Software Requirements Specification (SRS)
– 1st
Project Baseline
– Software Project Management Plan (SPMP)
– Requirements Approval & Sign-Off
• Your most difficult task in this phase
Requirements
• Perhaps most important & difficult phase
• Shortchanging it is a ‘classic mistake’
• Can begin with a Project Kickoff Meeting
• Can end with a Software Requirements
Review (SRR)
– For Sponsor and/or customer(s) approval
Requirements
• Characteristics & Issues
– Conflict of interest: developer vs. customer
– Potential tug-of-war:
• Disagreement on Features & Estimates
– Frequent requirements changes
– Achieving sign-off
• Project planning occurs in parallel
Requirements
• Requirements are capabilities and condition
to which the system – more broadly, the
project – must conform
2 Types of Requirements
– Functional (behavioral)
– Features and capabilities
– Non-functional (a.k.a. “technical”) (everything else)
– Usability
» Human factors, help, documentation
– Reliability
» Failure rates, recoverability, availability
– Performance
» Response times, throughput, resource usage
– Supportability
» Maintainability, internationalization
– Operations: systems management, installation
– Interface: integration with other systems
– Other: legal, packaging, hardware
Analysis & Design
• The “How” Phases
• Inputs: Requirements Document
• Outputs:
– Functional Specification
– Detailed Design Document
– User Interface Specification
– Data Model
– Prototype (can also be done with requirements)
– Updated Plan (improved estimates; new baseline)
Analysis & Design
• a.k.a. Top-level design & detailed design
• Ends with Critical Design Review (CDR)
– Formal sign-off
Analysis & Design
• Characteristics & Issues
– Enthusiasm via momentum
– Team structure and assignments finalized
– Delays due to requirements changes, new
information or late ideas
– Unfeasible requirements (technical complexity)
– Resource Issues
• Including inter-project contention
Development
• The “Do It” phase
• Coding & Unit testing
• Often overlaps Design & Integration phases
Development
• Other concurrent activities
– Design completion
– Integration begins
– Unit testing of individual components
– Test bed setup (environment and tools)
– Project plans updated
Development
• Characteristics
– Pressure increases
– Staffing at highest levels
– Often a “heads-down” operation
• Issues
– Last-minute changes
– Team coordination (esp. in large projects)
– Communication overhead
– Management of sub-contractors
Integration & Test
• Evolves from Dev. Phase
• Starts with integration of modules
• Progressively add more components
Integration & Test
• Integration primarily a programmer task
• Test primarily a QA team task
• Integration:
– Top-down: Core functionality first, empty
shells for incomplete routines (stubs)
– Bottom up: gradually bind low-level modules
– Prefer top-down generally
Integration & Test
• Tests
– Integration testing
– Black & White-box testing
– Load & Stress testing
– Acceptance testing
Integration & Test
• Characteristics & Issues
– Increased pressure
– Overtime
– Customer conflicts over features
– Frustration over last-minute failures
– Budget overruns
– Motivation problems (such as burnout)
– Difficulty in customer acceptance
• Esp. true for fixed-price contracts
Deployment & Maintenance
• Installation depends on system type
– Web-based, CD-ROM, in-house, etc.
• Migration strategy
• How to get customers up on the system
– Parallel operation
• Deployment typically in your project plan,
maintenance not
Deployment & Maintenance
• Maintenance
– Fix defects
– Add new features
– Improve performance
• Configuration control is very important here
• Documents need to be maintained also
• Sometimes a single team maintains multiple
products
Deployment & Maintenance
• Characteristics & Issues
– Lack of enthusiasm
– Pressure for quick fixes
– Insufficient budget
– Too many patches
– Personnel turnover
– Regression testing is critical
• Preferably through automated tools
Lifecycle Planning
• a.k.a. Lifecycle Management or SDLC
• Greatly influences your chance of success
• Not choosing a lifecycle is a bad option
• Three primary lifecycle model components
– Phases and their order
– Intermediate products of each phase
– Reviews used in each phase
Pure Waterfall
• The “granddaddy” of models
• Linear sequence of phases
– “Pure” model: no phases overlap
• Document driven
• All planning done up-front
Waterfall Risk
• Why does the waterfall model “invite risk”?
• Integration and testing occur at the end
– Often anyone’s 1st
chance to “see” the program
Pure Waterfall
• Works well for projects with
– Stable product definition
– Well-understood technologies
Pure Waterfall
• Disadvantages
– Not flexible
• Rigid march from start->finish
– Difficult to fully define requirements up front
– Can produce excessive documentation
– Few visible signs of progress until the end
Evolutionary Prototyping
• Design most prominent parts first
– Usually via a visual prototype
• Good for situations with:
– Rapidly changing requirements
– Non-committal customer
– Vague problem domain
• Provides steady, visible progress
• Disadvantages
– Time estimation is difficult
– Project completion date may be unknown
– An excuse to do “code-and-fix”
Staged Delivery
• Waterfall steps through architectural design
• Then detailed design, code, test, deliver in stages
• Advantages
• Customers get product much sooner
• Tangible signs of progress sooner
• Problems discovered earlier
• Increases flexibility
• Reduces: status reporting overhead & estimation error
• Disadvantages
• Requires more planning (for you the PM)
• More releases increase effort (and possible feature creep)
RAD
• Rapid Application Development
• Popular in the 80’s
– Good for systems with extensive user input
available
Spiral
Spiral
• Emphasizes risk analysis & mgmt. in each phase
• A Series of Mini-projects
• Each addresses a set of “risks”
– Start small, explore risks, prototype, plan, repeat
• Early iterations are “cheapest”
• Number of spirals is variable
– Last set of steps are waterfall-like
Spiral
• Advantages
– Can be combined with other models
– As costs increase, risks decrease
– Risk orientation provides early warning
• Disadvantages
– More complex
– Requires more management
COTS
• Commercial Off-The-Shelf software
• Build-vs.-buy decision
• Advantages
– Available immediately
– Potentially lower cost
• Disadvantages
– Not as tailored to your requirements
Choosing Your Lifecycle
• Varies by project
• Opt for “iterative” or “incremental”
• How well are requirements understood?
• What are the risks?
• Is there a fixed deadline?
• How experienced is the team or customer?
• See the table in McConnell
Planning
• “Plans are nothing. But planning is
everything.” Gen. Dwight Eisenhower
Planning
• Preliminary planning starts on day one
• Even in the pre-project phase
• Should not be conducted “in secret”
• Need buy-in and approval
– Very important step
– Both from above and below
Your PM Process
• Why
• Deliverable: ROI
• What
• SOW, Requirements
• How
• Design Specification, SDP, Lifecycle
• Do
• Execution
• Done
• PPR
Futrell, Shafer, Shafer, “Quality Software
Project Management”
Primary Planning Steps
• Identify project scope and objectives
• Identify project organizational environment
• Analyze project characteristics
• Identify project products and activities
• Estimate effort for each activity
• Identify risk
• Allocate resources
• Review and communicate plan
Documents
• Planning
• Product
Planning Documents
• Software Development Plan (SDP)
• Software Quality Assurance Plan (SQAP)
• Software Configuration Management Plan
(SCMP)
• Risk Management Plan
• Software Process Improvement Plan
• Communications Management Plan
• Migration Plan
• Operations Plan
Planning Documents
• You (the PM) need to choose which
documents are appropriate
• Docs do not have to be lengthy
• Small Set:
– Software Development Plan
– Risk Management Plan
– Software Quality Assurance Plan
– Software Configuration Management Plan
Planning Documents
• Project ROI Analysis
• Statement of Work (SOW)
• Project Charter
• Software Project Management Plan (SPMP)
• Budget
• Responsibility Assignment Matrix (RAM)
• Risk Management Plan
Product Documents
• Statement of Need
• System Interface
Specification
• Software Requirements
Specification
• Software Design
Specification
• Software Validation &
Verification Plan
• User Documentation
• Support Plan
• Maintenance
Documentation
Planning
• How much will it cost?
• How long will it take?
• How many people will it take?
• What might go wrong?
Planning
• Scoping
• Estimation
• Risk
• Schedule
• Control Strategy
Questions?

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Lect3

  • 1. Software Project Management Today’s Topic: Planning The information contained in this presentation was obtained from the public domain
  • 2. Some Suggested Topics 1. Project Management challenges specific to software projects 2. Software Project Management in CMMI level 1 organizations 3. Quality measurements of software projects in Pakistan 4. Process vs. people in project management 5. Issues faced by software industry in Pakistan terms of management of projects 6. A study of software teams in Pakistani Software industry 7. Software project planning issues in Pakistani software industry 8. A scheme of software project cataloging 9. Minimizing the impact of requirement changes on the project 10. Survey of software lifecycle models in Pakistani software industry 11. Impact of Software project leader’s style on the success of the projects 12. The impact of engineering management’s attitudes on the success of the projects 13. Common factors in the successful software projects in Pakistani software industry 14. Classification of Pakistani software industry by project types 15. Software project size estimation practices in Pakistani software industry 16. Best current practices in software project management in Pakistan 17. Project Management in a multi-cultural, multi-location environment.
  • 3. 1. Business Performance and Software Project Management 2. Anticipation and motivation through SPM 3. Software Audits-What good are they? 4. SPM and Software Metrics 5. Software methodology and SPM 6. Risk Management & SPM 7. Configuration Management & SPM 8. Offshore software development and management 9. SPM in IT Industry of Pakistan. 10. Quality Management in Software Development Projects
  • 4. Assignment # 1 As a Software Project Manager what type of team would you like to put together for your project. State your assumptions (corporate culture, scope of the team, etc.) before deciding the structure for your team.
  • 5. Time Allocation by Phase • Remember the 40-20-40 Rule • Specification-Implementation-Test Planning Code & Unit Test Integration & Test Commercial DP 25% 40% 35% Internet Systems 55% 15% 30% Real-time Systems 35% 25% 40% Defense Systems 40% 20% 40% Bennatan, E.M, “On Time Within Budget”
  • 6. Time Allocation by Phase Activity Small Project (2.5K LOC) Large Project (500K LOC) Analysis 10% 30% Design 20% 20% Code 25% 10% Unit Test 20% 5% Integration 15% 20% System test 10% 15% McConnell, Steve, “Rapid Development”
  • 8. Concept Exploration • The “Why” phase • Not a “mandatory formal” phase – Sometimes called the “pre-project” phase • Collecting project ideas – Project Justification – ROI – Cost-benefit analysis • Initial planning and estimates
  • 9. Concept Exploration • Possibly includes RFP Process • Vendor selection • Contract management • Gathering the initial team – Including PM if not already on-board • Identify the project sponsor – Primary contact for approval and decision making • Potential Phase Outputs: – Concept Document, Product Description, Proposal, SOW, Project Charter
  • 10. Concept Exploration • Characteristics & Issues – Lack of full commitment and leadership – only getting rough estimates from development • Development not getting enough specifics from customer • Finding a balanced team – Budget sign-off may be your 1st major task – Achieved via: • Good concept document or equivalent • Demonstration of clear need (justification) • Initial estimates
  • 11. Requirements • The “What” phase • Inputs: SOW, Proposal • Outputs: – Requirements Document (RD) • a.k.a.Requirements Specification Document (RSD) • Software Requirements Specification (SRS) – 1st Project Baseline – Software Project Management Plan (SPMP) – Requirements Approval & Sign-Off • Your most difficult task in this phase
  • 12. Requirements • Perhaps most important & difficult phase • Shortchanging it is a ‘classic mistake’ • Can begin with a Project Kickoff Meeting • Can end with a Software Requirements Review (SRR) – For Sponsor and/or customer(s) approval
  • 13. Requirements • Characteristics & Issues – Conflict of interest: developer vs. customer – Potential tug-of-war: • Disagreement on Features & Estimates – Frequent requirements changes – Achieving sign-off • Project planning occurs in parallel
  • 14. Requirements • Requirements are capabilities and condition to which the system – more broadly, the project – must conform
  • 15. 2 Types of Requirements – Functional (behavioral) – Features and capabilities – Non-functional (a.k.a. “technical”) (everything else) – Usability » Human factors, help, documentation – Reliability » Failure rates, recoverability, availability – Performance » Response times, throughput, resource usage – Supportability » Maintainability, internationalization – Operations: systems management, installation – Interface: integration with other systems – Other: legal, packaging, hardware
  • 16. Analysis & Design • The “How” Phases • Inputs: Requirements Document • Outputs: – Functional Specification – Detailed Design Document – User Interface Specification – Data Model – Prototype (can also be done with requirements) – Updated Plan (improved estimates; new baseline)
  • 17. Analysis & Design • a.k.a. Top-level design & detailed design • Ends with Critical Design Review (CDR) – Formal sign-off
  • 18. Analysis & Design • Characteristics & Issues – Enthusiasm via momentum – Team structure and assignments finalized – Delays due to requirements changes, new information or late ideas – Unfeasible requirements (technical complexity) – Resource Issues • Including inter-project contention
  • 19. Development • The “Do It” phase • Coding & Unit testing • Often overlaps Design & Integration phases
  • 20. Development • Other concurrent activities – Design completion – Integration begins – Unit testing of individual components – Test bed setup (environment and tools) – Project plans updated
  • 21. Development • Characteristics – Pressure increases – Staffing at highest levels – Often a “heads-down” operation • Issues – Last-minute changes – Team coordination (esp. in large projects) – Communication overhead – Management of sub-contractors
  • 22. Integration & Test • Evolves from Dev. Phase • Starts with integration of modules • Progressively add more components
  • 23. Integration & Test • Integration primarily a programmer task • Test primarily a QA team task • Integration: – Top-down: Core functionality first, empty shells for incomplete routines (stubs) – Bottom up: gradually bind low-level modules – Prefer top-down generally
  • 24. Integration & Test • Tests – Integration testing – Black & White-box testing – Load & Stress testing – Acceptance testing
  • 25. Integration & Test • Characteristics & Issues – Increased pressure – Overtime – Customer conflicts over features – Frustration over last-minute failures – Budget overruns – Motivation problems (such as burnout) – Difficulty in customer acceptance • Esp. true for fixed-price contracts
  • 26. Deployment & Maintenance • Installation depends on system type – Web-based, CD-ROM, in-house, etc. • Migration strategy • How to get customers up on the system – Parallel operation • Deployment typically in your project plan, maintenance not
  • 27. Deployment & Maintenance • Maintenance – Fix defects – Add new features – Improve performance • Configuration control is very important here • Documents need to be maintained also • Sometimes a single team maintains multiple products
  • 28. Deployment & Maintenance • Characteristics & Issues – Lack of enthusiasm – Pressure for quick fixes – Insufficient budget – Too many patches – Personnel turnover – Regression testing is critical • Preferably through automated tools
  • 29. Lifecycle Planning • a.k.a. Lifecycle Management or SDLC • Greatly influences your chance of success • Not choosing a lifecycle is a bad option • Three primary lifecycle model components – Phases and their order – Intermediate products of each phase – Reviews used in each phase
  • 30. Pure Waterfall • The “granddaddy” of models • Linear sequence of phases – “Pure” model: no phases overlap • Document driven • All planning done up-front
  • 31. Waterfall Risk • Why does the waterfall model “invite risk”? • Integration and testing occur at the end – Often anyone’s 1st chance to “see” the program
  • 32. Pure Waterfall • Works well for projects with – Stable product definition – Well-understood technologies
  • 33. Pure Waterfall • Disadvantages – Not flexible • Rigid march from start->finish – Difficult to fully define requirements up front – Can produce excessive documentation – Few visible signs of progress until the end
  • 34. Evolutionary Prototyping • Design most prominent parts first – Usually via a visual prototype • Good for situations with: – Rapidly changing requirements – Non-committal customer – Vague problem domain • Provides steady, visible progress • Disadvantages – Time estimation is difficult – Project completion date may be unknown – An excuse to do “code-and-fix”
  • 35. Staged Delivery • Waterfall steps through architectural design • Then detailed design, code, test, deliver in stages • Advantages • Customers get product much sooner • Tangible signs of progress sooner • Problems discovered earlier • Increases flexibility • Reduces: status reporting overhead & estimation error • Disadvantages • Requires more planning (for you the PM) • More releases increase effort (and possible feature creep)
  • 36. RAD • Rapid Application Development • Popular in the 80’s – Good for systems with extensive user input available
  • 38. Spiral • Emphasizes risk analysis & mgmt. in each phase • A Series of Mini-projects • Each addresses a set of “risks” – Start small, explore risks, prototype, plan, repeat • Early iterations are “cheapest” • Number of spirals is variable – Last set of steps are waterfall-like
  • 39. Spiral • Advantages – Can be combined with other models – As costs increase, risks decrease – Risk orientation provides early warning • Disadvantages – More complex – Requires more management
  • 40. COTS • Commercial Off-The-Shelf software • Build-vs.-buy decision • Advantages – Available immediately – Potentially lower cost • Disadvantages – Not as tailored to your requirements
  • 41. Choosing Your Lifecycle • Varies by project • Opt for “iterative” or “incremental” • How well are requirements understood? • What are the risks? • Is there a fixed deadline? • How experienced is the team or customer? • See the table in McConnell
  • 42. Planning • “Plans are nothing. But planning is everything.” Gen. Dwight Eisenhower
  • 43. Planning • Preliminary planning starts on day one • Even in the pre-project phase • Should not be conducted “in secret” • Need buy-in and approval – Very important step – Both from above and below
  • 44. Your PM Process • Why • Deliverable: ROI • What • SOW, Requirements • How • Design Specification, SDP, Lifecycle • Do • Execution • Done • PPR Futrell, Shafer, Shafer, “Quality Software Project Management”
  • 45. Primary Planning Steps • Identify project scope and objectives • Identify project organizational environment • Analyze project characteristics • Identify project products and activities • Estimate effort for each activity • Identify risk • Allocate resources • Review and communicate plan
  • 47. Planning Documents • Software Development Plan (SDP) • Software Quality Assurance Plan (SQAP) • Software Configuration Management Plan (SCMP) • Risk Management Plan • Software Process Improvement Plan • Communications Management Plan • Migration Plan • Operations Plan
  • 48. Planning Documents • You (the PM) need to choose which documents are appropriate • Docs do not have to be lengthy • Small Set: – Software Development Plan – Risk Management Plan – Software Quality Assurance Plan – Software Configuration Management Plan
  • 49. Planning Documents • Project ROI Analysis • Statement of Work (SOW) • Project Charter • Software Project Management Plan (SPMP) • Budget • Responsibility Assignment Matrix (RAM) • Risk Management Plan
  • 50. Product Documents • Statement of Need • System Interface Specification • Software Requirements Specification • Software Design Specification • Software Validation & Verification Plan • User Documentation • Support Plan • Maintenance Documentation
  • 51. Planning • How much will it cost? • How long will it take? • How many people will it take? • What might go wrong?
  • 52. Planning • Scoping • Estimation • Risk • Schedule • Control Strategy