In this presentation we will present a Knowledge Value Maturity Model which portrays the key tracks leading to increased business value and helps you build an incremental and actionable roadmap to optimize your content use at a world-class level.  

1. Moving Your Organization
Up the Knowledge Value
Chain
Joe Gelb
Suite Solutions

2. Just the Facts
Title: Moving Your Organization Up the Knowledge
Value Chain
Author: Joe Gelb, President, Suite Solutions
Track: Planning
Type: Lecture/Breakout Session

3. About the Speaker
Joe Gelb is the founder and president of Suite
Solutions.
For over fifteen years, Joe has overseen hundreds
of successful single-source publishing, structured
document migrations, and content management
integration projects. At Suite Solutions, Joe and his
team help companies implement, maintain, and
capitalize on their XML-based content lifecycle by
blending best practices with creative solutions to
the unique needs of each organization.

4. What will attendees learn in our
session?
In this presentation we will present a Knowledge Value Maturity
Model which portrays the key tracks leading to increased business
value and helps you build an incremental and actionable roadmap
to optimize your content use at a world-class level.
We will walk you through a “day in the life” of a world-class
organization that uses this model to leverage their structured
content infrastructure for enhancing customer and partner
interactions and reaping tangible business benefits.

5. The Knowledge Value Chain – Organization Maturity Model
• 10 tracks leading to increase in business
value
• Useful: shows your position versus the
industry and creates an actionable
roadmap
• Incremental: no need to do it all at
once
• Modular: pick and choose the tracks
most valuable for you
• Proven: based on actual experience
with our customers

6. Some Sample Slides…

7. Our Focus Today
o Distribution & Display
o Collaboration & Community
o Analytics & Business Insights

8. oStructured and XML-based
oTopic-based
oEasily distributed to multiple devices
in multiple formats
oTaxonomy is the glue that holds it together
Intelligent Content is the Infrastructure:
Migrate your content to be intelligent content

9. Intelligent
Content
Sophie:
Documentation
Manager
Pieter:
Field
Technician
(Partner)
Lucas:
Support
Maria:
Customer
Marc:
Marketing
A Day in the
Life of a World-
Class
Organization

10. oStart with a targeted application for a specific
oShow “proof of concept” that can spread
oProvides tangible benefits/profits for “selling” to the
organization
oDepartmental buy-in is a priority
oJoin silos, don’t expect that you can break them
oMoving forward: Governance from above and below
Starting your move up the value chain: Tips

11. Vote for us to learn more!
Joe Gelb, President,
Suite Solutions