This document provides an overview of Module 13 on Project Stakeholder Management. The module contains 4 lessons that cover key concepts, planning stakeholder engagement, managing engagement, and monitoring engagement. Each lesson defines the process, describes inputs and outputs, and lists tools that can be used. The overall goal is to identify stakeholders, understand their needs, develop engagement strategies, communicate with stakeholders, and ensure strategies remain effective as the project evolves.
4. Project Stakeholder Management
• Project stakeholder management is the
processes required to identify the people, groups,
or organizations that could impact or be impacted
by the project, to analyze stakeholder
expectations in project decisions and execution.
6. Key Terms
• Stakeholder: persons or group of people who are
impacted or can impact the project in a positive or
negative way.
7. Trends & Emerging Practices
• Identifying all stakeholders.
• Team members are involved in stakeholder
engagement activities.
• Reviewing the stakeholder community regularly.
• Co-creation
• Capturing the value of effective stakeholder
engagement.
9. Considerations for Adaptive Environments
• Agile approach requires active engagement and
participation with project stakeholders.
• Project team engages with stakeholders directly.
• Agile approach promotes aggressive transparency.
11. Identify Stakeholders Overview
• Identify stakeholders is the process of identifying
project stakeholders regularly and analyzing and
documenting relevant information regarding their
interests, involvement, interdependencies,
influence, and potential impact on project success.
• Key benefit: it enables the project team to identify
the appropriate focus for engagement of each
stakeholder or group of stakeholders.
13. Identify Stakeholders Input
• Project charter
• Business documents
• Business case
• Benefits management plan
• Project management
plan
• Communications
management plan
• Stakeholder engagement
plan
• Project documents
• Change log
• Issue log
• Requirements
documentation
• Agreements
• Enterprise
environmental factors
• Organizational process
assets
14. Identify Stakeholders Tools & Techniques
• Expert judgment
• Data gathering
• Questionnaires and surveys
• Brainstorming
• Brainstorming
• Brainwriting
• Data analysis
• Stakeholder analysis
• Document analysis
• Data representation
• Power/interest grid,
power/influence grid,
impact/influence grid
• Stakeholder cube
• Salience model
• Directions of influence
• Prioritization
• Meetings
15. Identify Stakeholders Output
• Project documents
• Stakeholder register
• Change requests
• Project management
plan updates
• Requirements
management plan
• Communications
management plan
• Risk management plan
• Stakeholder engagement
plan
• Project documents
updates
• Assumption log
• Issue log
• Risk register
16. Lesson 2: Plan Stakeholder Engagement
• Plan Stakeholder Engagement Overview
• Plan Stakeholder Engagement Data Flow
• Plan Stakeholder Engagement Input
• Plan Stakeholder Engagement Tools & Technique
• Plan Stakeholder Engagement Output
17. Plan Stakeholder Engagement Overview
• Plan stakeholder engagement is the process of
developing approaches to involve project
stakeholders based on their needs, expectations,
interests, and potential impact on the project.
• Key benefit: it provides an actionable plan to
interact effectively with stakeholders.
23. Manage Stakeholder Engagement Overview
• Manage stakeholder engagement is the process
of communicating and working with stakeholders
to meet their needs and expectations, address
issues, and foster appropriate stakeholder
involvement.
• Key benefit: it allows project manager to increase
support and minimize resistance from
stakeholders.
29. Monitor Stakeholder Engagement Overview
• Monitor stakeholder engagement is the process
of monitoring project stakeholder relationship and
tailoring strategies for engaging stakeholders
through modification of engagement strategies
and plan.
• Key benefit: it maintains or increases the efficiency
and effectiveness of stakeholder engagement
activities as the project evolves and its
environment changes.
36. References
• [PMBOK6] – The PMBOK 6th edition from pmi.org
• [RITA9] – Rita Mulcahy’s PMP Exam Prep 9th
edition from RMC Publications™
Notas do Editor
Presentation: 80 minutes
Lab: 90 minutes
After completing this module, students will be able to:
Describe the architectural features of Microsoft SharePoint 2016.
Identify new, deprecated, and removed features in SharePoint 2016.
Describe the editions for SharePoint 2016 on-premises and Microsoft SharePoint Online.
Required materials
To teach this module, you need the Microsoft PowerPoint file 20339-2A_01.pptx.
Preparation tasks
To prepare for this module:
Read all of the materials for this module.
Practice performing the demonstrations and labs.
Work through the Module Review and Takeaways section, and determine how you will use the information to reinforce student learning and promote knowledge transfer to on-the-job performance.
As you prepare for this class, it is imperative that you complete the labs yourself. This gives you an understanding of how the labs work and the concepts that each covers, so that you can provide meaningful hints to students who might have issues. Furthermore, it will help guide your lecture to ensure that you discuss the concepts that the labs cover.
Ask the students to start 20339-2A-NYC-DC1-A at this point, as per step 1 of the Lab.