1. ARJUN SHARMA
Mobile: 9910955336 E-Mail: arjun.sharma0030@gmail.com
Seeking a challenging position to develop my skills of project management, people management and to also contribute to
the company’s objectives.
SNAPSHOT
Role Tenure Organization
Field executive in-charge, Market Research Oct’14 – Current IMRB International
Research Associate, Market Research Mar’14 – Aug’14 Exevo India Pvt. Ltd
Sales Executive, Prepaid & Postpaid Sept’12 – Jan’14 Just Dial Ltd
An overall work experience of over 3 years in the areas of project management client servicing & business development.
Taking care of all B2B and B2C projects going from Car Clinics, FMCG, Retail, Healthcare, Media & Technology.
Identify contacts across the world, corresponds with and interviews research study participants, by telephone to obtain data for an
assigned research project.
Planning and development of sales of online space to achieve targets, Goals set for centers month on month, maintaining
relationship with target customers, customer service, ensuring high rate of return on investment, sales support and sales
Possess organizational skills with demonstrated abilities in team management & customer relationship management.
A thorough professional with a proactive attitude, strong communication and good analytical skills.
SPECIFIC MARKET RESEARCH EXPERIENCE
Oct–14 to present at IMRB International
Worked on various quantitative and qualitative projects
Auto Clinics Product Placements
Retail/Mystery Audits Brand launch
Methodologies worked
Central location test Focused Group Discussions
Depth Interviews Exit Interviews
People Management
Hiring, recruiting training & briefing team according to the projects requirement.
Accompaniment of all the team members in initial days of fieldwork, to ensure that whether the team is administering the
questioner in a proper way or not.
Leading & mentoring team members, monitoring their performance by setting goals and incentivizing them.
Ensuring career growth, skill based & refresher trainings happen regularly to aid free lancers to be effective and efficient in their
work.
Project Management
Key role in planning, executing and monitoring & closing phases
Planning: Focus on laying strong foundation of project implementation by understanding research requirements Working out time
and cost implications related to field work for various kinds of researches, Co-ordination with the research department & Client on
study design comprising, Research Methodology, Questionnaire designing & Job Planning
Execution: Focus on training and manpower, implementing quality plan, devising incentives and working on other team building
activities and ensuring common understanding of stakeholder and team members.
Monitoring & closing: Keeping project implementation on radar by constantly reviewing performance metrics and proactively
taking required action to ensure deliverables are results.
Client Relationship Management
Maintaining excellent relations with clients by conducting one to one feedback sessions, receiving input for improvement as well as
proactively discussing progress and change.
Indicative list of clients: TVS, PepsiCo, Nissan, Flipkart, Renault, Amway, Dabur, Maruti Suzuki, Nestle, etc.
2. Notable Accomplishments: Key Projects
TVS BIKE CLINIC (Dec 2015)
o This was a project that was carried out first in Dec 2015 in Expo Center Noida with the help of both quantitative and
qualitative methods which we have to finish in 5 days.
o Conducted qualitative group discussions on the bike dealership experience among bike owners.
o Conducted in depth interviews of the users of some specified bikes and at the same time quantitative study was also
going on & we have to complete within five days which we have done it and client was very satisfied with the
recruitments.
o Received recognition from our field director – Ajay Bharat Sharma
Maruti Suzuki Oct 2015
o This was a project that was carried out in Oct 2015 by visiting consumer households across Delhi NCR of using largely
quantitative methods to understand purchase behavior and usage experience of various car segments.
o We covered 1100 users of cars spanning across all leading brands and variants of automobiles. Also covered up balance
sample from other centers, and smooth completion of sample ensuring all quotas were met, with client accompaniment &
satisfaction.
o Received recognition from research & project management
Feb 2014-Aug 2014 at IEXEVO INDIA PVT LTD
Identify contacts across the world, correspond with and interview research study participants, by telephone to obtain data for an
assigned research project.
Identify relevant information from client document
Review overall accuracy
Review and compile relevant information from emails and documents
Carry out the regular operations work
Sep 2012-Jan 2014 at JUST DIAL LTD
Space Selling
Identifying new leads
Maintaining fruitful relationships with existing customers day to day duties.
Researching organizations and individuals online (especially on portals like Indiamart and Alibaba to identify new leads and
potential new markets.
Researching the needs of other companies and learning who makes decisions
Contacting potential clients via email or phone to establish rapport and set up meetings
Planning and overseeing new marketing initiatives
Attending meetings
Contacting clients to inform them about new developments in the company
Developing quotes and proposals
Negotiating and renegotiating by phone, email, and in person
Developing sales goals for the team and ensuring they are met
ACADEMIC DETAILS
Year Course University
2010-12 MBA (Marketing) Maharishi Dayanand University, Rohtak
2007-10 B.Sc. (Electronics) Jammu University
PERSONAL DETAILS
Date of Birth : 30 January 1989
Hobbies : Cycling, Photography & Exploring new places (Travelling)
References : Will be provided as required.