1. SUBIN S
Mobile No: +91-9840889206
subin16290@gmail.com
Objective
To advance my career in an environment that will utilize and reinforce my technical
skills & abilities as well as help gain knowledge in new technologies and domains.
Summary
 Total 4 years of experience as Technology consultant, with extensive knowledge in
Telecomm domain and Application production Support.
 Currently in Application Support (Level 2&3) for Production and QA Environment
with a major Telecom client - Cricket Communications, USA.
 Possess hands-on knowledge in Change Management, Incident Management,
implementation activities and experienced in Environment Support/Production
Support.
 Actively provided Production Support for a major Telecom client in Australia -SingTel
– Optus.
 Worked in UNIX application Support (Level 3) for Support/Production Environment
with Airbus, France.
 Worked in UAT testing for UMG-SCS (IBM Mainframe to UNIX) for 5 months.
 Sound knowledge as an ETL developer/Support in creating workflows and developing
Teradata queries according to the requirement.
 Possess good leadership, analytical and problem solving skills.
 Capable of taking up any task and working independently with skills in documenting
issue analysis and new findings.
Academic Credentials
Degree Year College/University Percentage
B.Tech (IT) 2007-2011 Vel Tech High Tech Engineering College 76
Global Certification
Certification Year Certificate Number Percentage
RHCE 2010 805010113454319
RHCT = 77.80
RHCE = 90.60
ITIL Foundation 2014 02908613-01-33LH ITIL = 92

2. Technical Skills
Operating systems
UNIX ,RHEL ,Red hat ,Cent OS ,Fedora ,Ubuntu ,
KUbuntu, Open Susi, Windows 7,Windows
XP,Windows2000,Windows server 2003 and Windows
server 2007.
Database Teradata V12.0, Oracle, SQL.
Tools
Intermediate, XACCTusage 5.0, Teradata 12.0, Informatica
8.6.1, HP Service Manager, Clarify, Mercury Quality Centre
(HP), Cars-SR, Reflection, IBM Personal Communication
Tool, VMware Workstation 9.0,BODS,BODI,Service Now.
Work Experience
 Currently working as a Solution Integrator in Ericsson Global India Pvt. Ltd from
April 2014 to till date
 Worked as a Technology Consultant –Level III supporter in Hewlett-Packard
from Nov 2013 to April 2014
 Worked as a Technology Consultant - Level II supporter in Hewlett-Packard from Jan
2013 to Oct 2013
 Worked as a Technology Consultant - Tester in Hewlett-Packard from Aug 2012 to
Dec 2012
 Worked as a Technology Consultant - ETL Developer in Hewlett-Packard from Jul
2011 to Jul 2012
Professional Achievements
 Received Quarterly Award for good performance, year of 2013
 Received Client Appreciation for automation tools used to convert and compare the
field values in .sag and .csv files.
 Received Customer Appreciation for scripting issue resolving in a newly migrated
UNIX environment.
Summary of Projects Handled:
April 2014 – Till date
ERICSSON GOBAL INDIA Pvt.Ltd, CHENNAI
Client : Cricket Communications, USA
Project : DIBO/EDM
Role : Application Support / Solution Integrator
Client:
Cricket Wireless also known as Cricket, was founded in 1999. As of 2011, Cricket has
provided prepaid wireless services to approximately 4.6 million subscribers in the United
States. On July 12, 2013, AT&T Inc. agreed to acquire Cricket's parent company Leap Wireless

3. International for $1.2 billion. The merger was approved by the Federal Communications
Commission on March 13, 2014 and later that same day, Leap Wireless announced the
completion of its acquisition by AT&T
Description:
Supporting the application in Production and Testing environments which are running
under the UNIX and Windows server platforms.Performing resolution for issues like jobs failure,
Incidents, space issue, File staging Issues, etc. Completing implementation activities as required
by the QA team.
Environment: UNIX, Windows Server.
Tools Used: Putty(Shell Scripting), BODS, BODI, Service Now, Toad, Filezilla and Windows
Task Scheduler.
Responsibilities:
 Monitor the Jobs which are running under BODI Admin Console.
 Taking care UNIX shell script performance and issues in Unix server.
 Managing 24X7 operations and serving internal and external clients to their Satisfaction
through on-call and after-hours support as per service level agreement
 Responsible for completing the job without any failure and before SLA.
 Performing implementation like (Jobs deployment, Jobs disabling) as per change request.
 Responsible for analysis of job failures and providing solutions for it.
 Creating Incidents, Requests Against particular team based on the job failure.
Nov 2013 – April 2014
HEWLETT PACKARD GOBAL SOFT, CHENNAI
Client : Airbus, France
Project : UNIX Apps Support/Level 3
Role : UNIX Application Support / Technology Consultant
Client:
Airbus is an aircraft manufacturing subsidiary of EADS, a European aerospace
company. Based in Blagnac, France, a suburb of Toulouse, and with significant activity across
Europe, the company produces approximately half of the world's airliners. Airbus began as
a consortium of aerospace manufacturers, Airbus Industries. Consolidation of European defense
and aerospace companies in 1999 and 2000 allowed the establishment of a simplified joint-stock
company in 2001, owned by EADS (80 %) and BAE Systems (20 %).
Description:
Supporting the application in Production, Validation, Testing environments which are
running under the Solaris, RHEL, UNIX, CezntOS platforms as per MRS and ORS documents.
Performing resolution for issues like service down, space issue, site down etc. Completing
implementation activities as required by the project team.
Environment: UNIX, Solaris, RHEL, CentOS

4. Tools Used: Putty(Shell Scripting), Semaphore, Sigtool, Control-M, BMC-Remedy, HP-SAD
Tools, MANAG-HAS, Planning Manager
Responsibilities:
 Major responsibility is to provide L3/L2 support for Unix based applications
 Managing 24X7 operations and serving internal and external clients to their Satisfaction
through on-call and after-hours support as per service level agreement
 Responsible for installation and configuration of Apache and Tomcat on Unix servers
 Performing implementation like (Application installation, uninstallation, Bookmark add,
ORS check, MRS check, Host import)
 Responsible for analysis of job failures and providing solutions for jobs ordered
Through control-M tool
 Creating Problem Requests, coordinating Problem Investigation, Root cause analysis
And facilitate resolution activities
 Assisting helpdesk, development team and interface support teams with problem
Resolution
Jun 2013 – Oct 2013
HEWLETT PACKARD GOBAL SOFT, CHENNAI
Client : SingTel-Optus Telecommunications, Australia.
Project : XACCT–DCS Parallel Run
Role : Application Support / Technology Consultant
Client:
SingTel Optus Pty Limited is the second largest telecommunications company in Australia,
and is a wholly owned subsidiary of Singapore Telecommunications. The company primarily
trades under the Optus brand. To provide services, Optus owns and operates its own network
infrastructure, as well as using the services of other network service providers, most notably
Telstra Wholesale. It provides services both directly to end users and also acts as a wholesaler to
other service providers.
Description:
As an enhancement to the existing mediation system (XACCT), Optus suggested to
remediate from XACCT to IME Mediation. IME is a CSG product which is known for its
performance and reliability. Attended IME Product KT from CSG and have working experience
in IME Production from June ’13 to Oct’13.
Environment: UNIX
Tools Used: IME 6.0.11, Putty(Shell Scripting), WinSCP, HP Service Manager, Clarify
Responsibilities:
 Monitoring 24X7 operations on the DCS Data production system
 Housekeeping jobs
 Answering the business queries
 Fixing any production related issues
 Implementing RFC’s in production
 Played a vital role in DCS Data OSM document preparation

5. Jan 2013 – May 2013
HEWLETT PACKARD GOBAL SOFT, CHENNAI
Client : SingTel-Optus Telecommunications, Australia
Project : XACCT Mediation
Role : Application Support / Technology Consultant
Client:
SingTel Optus Pty Limited is the second largest telecommunications company in
Australia, and is a wholly owned subsidiary of Singapore Telecommunications. The company
primarily trades under the Optus brand. To provide services, Optus owns and operates its own
network infrastructure, as well as using the services of other network service providers, most
notably Telstra Wholesale. It provides services both directly to end users and also acts as a
wholesaler to other service providers.
Description:
XACCT is a mediation tool from Amdocs, is implemented in the Optus environment to
perform IP mediation for both Mobile and Optus Business products. Mediation involves the
collection, filtering, correlation and formatting of voice, data, and content or commerce usage
information from the network. XACCT provides the industry-leading convergent mediation
platform for telecommunications service providers such as wire line carriers, mobile operators,
cable operators, and managed services providers.
Environment: UNIX
Tools Used: XACCT Usage 5.0, Putty(Shell Scripting), Toad 9.7.2, WinSCP
Responsibilities:
 Monitoring 24X7 operations on the XACCT production system
 Housekeeping jobs
 Answering the business queries
 Fixing any production related issues
 Implementing RFC’s in production
 Interaction with Customer’s for resolving incidents
 Analyze the Incidents raised by the customer using Remedy tool and respond, supply
Updates using standard process
Aug 2012 – Dec 2012
HEWLETT PACKARD GOBAL SOFT, CHENNAI
Client : Universal Music Group, USA
Project : Supply Chain System
Role : Tester

6. Client:
Universal Music Group (UMG) is the largest American music corporation. It currently
operates as a subsidiary of Paris-based media conglomerate Vivendi. UMG also owns Universal
Music Publishing Group, which is the second largest music publishing company in the world.
Universal Music Group's global corporate headquarters are located in Santa Monica, California.
Description:
UMG seeks to replace the existing Mainframe environments with new UNIX environment
by adding new UNIX servers and migrating mainframe natural programming into UNIX. The
new environment provides cost efficiency and scalability.
Environment: Z/OS, AS400, UNIX
Tools Used: UNIX Reflection, IBM personal Communications Tools, FileZilla, JCL, Natural,
Shell Scripting
Responsibilities:
 Analysis of the UNIX shell script and NATPGM
 Understanding the logic of NATPGM based in the requirement
 Understanding the needs of script
 Testing UNIX script and preparing Test Plan Document
 Capturing the Issue’s with Script and finding the solution
 Validating Test result data with Mainframe environments
 Coordinating and conducting daily project status meetings
 Comparing UNIX NATPGM output with Mainframe Environments
 Finding the mismatch with the both reports
 Analyzing the script changes required
 Validating the SAG changes which is done by Software AG
Jul 2011 – Jul 2012
HEWLETT PACKARD GOBAL SOFT, CHENNAI
Client : CVS Caremark
Project : Adherence to Care and Enterprise Patient Hub
Role : Developer
Client:
CVS Caremark Corporation is an American drug retailing company with a U.S.
pharmacy chain. CVS Caremark provides pharmacy services through its over 7,000 CVS
Pharmacy and Longs Drugs stores its pharmacy benefit management, mail order and specialty
pharmacy division, Caremark Pharmacy Services its retail-based health clinic subsidiary, Minute
Clinic and its online pharmacy, CVS.com.
Description:
CVS Caremark Provide end-to-end solutions from pharmacy plan design to the ultimate
delivery of products and services to customers. Caremark capabilities include Industry-leading
clinical and health management programs, specialty pharmacy expertise, and leadership in retail
clinics, customer service excellence, and deep knowledge of the consumer. The overall flow in
Caremark is, data from Source files are fetched and loaded in the Pre-staging, staging tables
using ETL. BTEQ scripts are used to load to the final target table in EDW. DAI DW is Data

7. Warehousing project to address the Business critical report on a daily basis which contains area
like Claims, Client, Member, Drug, Prescriber and Product.
Environment: UNIX, Windows
Tools Used: Teradata V12.0, Informatica 8.6.1, Mercury Quality Centre (HP), Putty(Shell
Scripting),
Responsibilities:
 Analysis of the data and data model. Understanding and Designing ETL
 specification based on the requirement
 Creating ETL design document. Creating mappings according to the ETL design
Specifications
 Creating BTEQ’s for the Stage to Target flow. Coordinating and conducting weekly
 project status meetings
 Creating tasks (Sessions, Workflows) to run the developed mappings
 Data validation and Preparing and executing Unit test cases for the mappings developed
 Coordinating with the Onsite team during the project
Personal Information:
Name Subin S
Date Of Birth 16/02/1990
Languages Known English, Tamil , Malayalam(S)
Marital Status Single
Passport Number J4693608
NSR ITPIN 871059414926
PAN Card Number DMXPS3020J
Hobbies Chess and Cricket, Software Collection
Permanent Address No:15/42A,Gangai Amman Kovil Street, Korattur, Chennai 80
Nationality Indian
I hereby declare that the information and facts stated above are true and correct to the best of my
knowledge and belief.
Date:
Place: Chennai. (Subin S)