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REVIEW OF LITERATURE
Effectiveness Evaluation of
Behavioural Training Program
4/2/2016 1
Training
Transferring
or Employees
Obtaining
Role of T&D
Knowledge skill attitude
Improve quality of
employees
Bridge the gap:
Actual_Expected
Improve financial
and nonfinancial
outcomes
Trainee’s
knowledge
4/2/2016 2
Importance of Behavioral Training
4/2/2016 3
Effectiveness of Training
Meaningful to
both
employees and
organization?
Evaluate
the
effective
ness?
Resources
utilized ?
4/2/2016 4
Objective of the study
• Area of T&D
• Evaluation and effectiveness
assessment
• Behavior modification T&D
Challenges
Need
Evaluation
• Lack of initiatives
• Behavioral modification,
Motivation and Belief impact
individual performance
Reasons
Employee
4/2/2016 5
Behavioral Training
Cultural Training Presentation Skills
Business Ethics Body Language
Brand Image Training Team Building
Innovation Decision Making
Performance Coaching Positive Thinking
Time Management Personal Effectiveness
Communication Creative Problem Solving
Change Management Goal Setting
Personality Development Assertiveness Skills
Corporate Ethics Negotiation Skills
Motivational Influencing Skills
SDP(supervisory Development
Program)
Mentoring For New Joiners And
Sub-ordinates
Vision, Mission And Core Values Yoga
4/2/2016 6
Purpose of evaluation
Behavior
• Learn
• Understand
• Implement
• Reason
Positive
• Impact
• Perception
• ability
outcomes
• Work
performance
• Co-operation
• Discipline
• Employee
satisfaction
impact
• Return on
Investment
• Employee
turnover
• Absenteeism
rate
4/2/2016 7
Models in Literature
• Donald L Kirkpatrick’s and Phillips Evaluation
Model
4/2/2016 8
Kaufman’s Five Level of Evaluation
4/2/2016 9
CIRO Model
Context
Evaluation
• Training need analysis based upon organization conditions
Input
Evaluatio
n
• Information about alternative training resources
Reaction
Evaluatio
n
• Information about the Trainee’s reaction to Programme content,
Approach and Value added to improve training process
outcome
• Information about the results of Training.
4/2/2016 10
CIPD Partnership model
Learning Function Focus
Assessing efficiency and effectiveness of the
learning
Return on Expectation Focus
Anticipated benefits of learning investment
Return on Expectation Focus
Benefits of learning and training interventions
compare with cost incurred.(Pay back period)
Benchmark and Capacity Focus
Evaluation of HR processes and performance through a
comparison with internal or external standards
4/2/2016 11
Kunder (Ineffective Training)
Lack of Top Management support
Training organizational goals
Limited /
Inadequate Training
Need Assessment
Lack of support for
applying new skills
in the job
Limited
/Inadequate
costs of training
Lack of meaningful
evaluation of
training
4/2/2016 12
Commonly used methodologies
Written
evaluation
Self reporting of
participants
Enhanced
individual
performance
Increased
organizational
savings/production
Reduced
grievances
Lowered legal
costs pertaining
to employee
issues
Improved or new
work procedures
4/2/2016 13
Challenges
Find best
T &D
• Behavior
modification in
shaping behavior
of people
Behavior of
employee -
Positive
• Basic criteria
are unclear or
inappropriate
4/2/2016 14

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Training and development

  • 1. REVIEW OF LITERATURE Effectiveness Evaluation of Behavioural Training Program 4/2/2016 1
  • 2. Training Transferring or Employees Obtaining Role of T&D Knowledge skill attitude Improve quality of employees Bridge the gap: Actual_Expected Improve financial and nonfinancial outcomes Trainee’s knowledge 4/2/2016 2
  • 3. Importance of Behavioral Training 4/2/2016 3
  • 4. Effectiveness of Training Meaningful to both employees and organization? Evaluate the effective ness? Resources utilized ? 4/2/2016 4
  • 5. Objective of the study • Area of T&D • Evaluation and effectiveness assessment • Behavior modification T&D Challenges Need Evaluation • Lack of initiatives • Behavioral modification, Motivation and Belief impact individual performance Reasons Employee 4/2/2016 5
  • 6. Behavioral Training Cultural Training Presentation Skills Business Ethics Body Language Brand Image Training Team Building Innovation Decision Making Performance Coaching Positive Thinking Time Management Personal Effectiveness Communication Creative Problem Solving Change Management Goal Setting Personality Development Assertiveness Skills Corporate Ethics Negotiation Skills Motivational Influencing Skills SDP(supervisory Development Program) Mentoring For New Joiners And Sub-ordinates Vision, Mission And Core Values Yoga 4/2/2016 6
  • 7. Purpose of evaluation Behavior • Learn • Understand • Implement • Reason Positive • Impact • Perception • ability outcomes • Work performance • Co-operation • Discipline • Employee satisfaction impact • Return on Investment • Employee turnover • Absenteeism rate 4/2/2016 7
  • 8. Models in Literature • Donald L Kirkpatrick’s and Phillips Evaluation Model 4/2/2016 8
  • 9. Kaufman’s Five Level of Evaluation 4/2/2016 9
  • 10. CIRO Model Context Evaluation • Training need analysis based upon organization conditions Input Evaluatio n • Information about alternative training resources Reaction Evaluatio n • Information about the Trainee’s reaction to Programme content, Approach and Value added to improve training process outcome • Information about the results of Training. 4/2/2016 10
  • 11. CIPD Partnership model Learning Function Focus Assessing efficiency and effectiveness of the learning Return on Expectation Focus Anticipated benefits of learning investment Return on Expectation Focus Benefits of learning and training interventions compare with cost incurred.(Pay back period) Benchmark and Capacity Focus Evaluation of HR processes and performance through a comparison with internal or external standards 4/2/2016 11
  • 12. Kunder (Ineffective Training) Lack of Top Management support Training organizational goals Limited / Inadequate Training Need Assessment Lack of support for applying new skills in the job Limited /Inadequate costs of training Lack of meaningful evaluation of training 4/2/2016 12
  • 13. Commonly used methodologies Written evaluation Self reporting of participants Enhanced individual performance Increased organizational savings/production Reduced grievances Lowered legal costs pertaining to employee issues Improved or new work procedures 4/2/2016 13
  • 14. Challenges Find best T &D • Behavior modification in shaping behavior of people Behavior of employee - Positive • Basic criteria are unclear or inappropriate 4/2/2016 14