This tutorial aims to teach facilitators how to effectively lead online courses by highlighting important differences between online and in-person facilitation with a focus on communication, describing how to monitor participation and communicate with students before, during, and after a course to improve retention and student satisfaction, and explaining how to manage and post to discussion forums. The tutorial objectives are to help facilitators describe key differences in online vs in-person teaching, monitor participation, and communicate with students at various stages of a course. Supporting materials can be downloaded to reference while going through the lessons.

1. Facilitating Moodle
Courses:
The Keys to Effective
Online Instruction
SABES is funded by the Massachusetts Department of
Elementary and Secondary Education, Adult and Community
Learning Services

2. Tutorial Objectives
After completing this tutorial, you will be
able to:
• Describe important differences between
online and face-to-face facilitation, with
an emphasis on communication
• Monitor participation and describe why
and how to communicate with
participants before, during, and after the
course in order to maximize retention and
participants’ satisfaction with their online
experience
• Manage and post to the discussion forum
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3. Tutorial Materials
Examples of supporting materials are referenced within
the lessons. Click Facilitating Moodle Courses Materials
to download the document so you can refer to it as you
move through the tutorial.
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