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Upholding and Updating
Ethical Standards
Steve Buttry, API and Gazette Communications

Minnesota Newspaper Foundation webinar, April 15, 2009

Supported by a grant from the Ethics and Excellence in Journalism Foundation




                 © 2008 The American Press Institute. All rights reserved.
What are your concerns?
  What ethical concerns worry you most
  as your organization involves journalists
  in efforts to generate new revenue
  streams?




                     2
Remember time-tested ethical principles


 Seek truth and report it

 Minimize harm

 Act independently
 Be accountable
 SPJ Code of Ethics




                       3
Remember time-tested ethical principles


 Seek truth and report it as fully as
  possible

 Act independently

 Minimize harm
 “Guiding Principles for the Journalist,” Bob Steele,
  Poynter Institute




                             4
Questions to guide ethical decisions
 1.    What do I know? What do I need to know?
 2.    What is my journalistic purpose?
 3.    What are my ethical concerns?
 4.    What policies and professional guidelines should I consider?
 5.    How can I include other people, with different perspectives and diverse
       ideas, in the decision-making process?
 6.    Who are the stakeholders? What are their motivations? Which are
       legitimate?
 7.    What if the roles were reversed? How would I feel if I were in the shoes
       of one of the stakeholders?
 8.    What are the possible consequences of my actions?
 9.    What are my alternatives to maximize my truthtelling responsibility and
       minimize harm?
 10.   Can I clearly and fully justify my thinking and my decision?


                                        5
Directory dilemma
 You are the editor of your newspaper. Your niche products division
 is starting an online business directory that will include free basic
 listings for area businesses, with opportunities for businesses to buy
 enhanced listings, including video, email and search-engine
 optimization assistance. The directory will also provide direct sales
 opportunities for businesses that advertise. The publisher wants to
 integrate the business directory with the business section of your
 news site.

 What are appropriate ways for the business directory and the
 business news to be integrated?

 What are boundaries you should establish between news and
 advertising content of the directory?


                                  6
Directory dilemma
The plot thickens:
  Your niche products manager says that unpaid listings in the
  directory will automatically show links to the three most recent
  stories you have published about the business. The unpaid
  listings will also have a search window, with the business name
  already filled in, inviting users to search your archives for more
  stories about the business. The niche product manager’s plan is
  for businesses that advertise to be allowed to choose the stories
  from your archives that will be listed or to remove the search
  feature.

  How, if at all, should you handle headlines or links to stories in
  your archives about a listed business in the directory listings?


                                  7
Entrepreneurial journalists
 Gazette Communications is planning to separate our
 content and product operations. We are launching a
 content operation in which multi-tasking journalists
 will be responsible for operating a “superblog” on a
 particular topic, such as high school sports or local
 government. We will provide content to our core
 products such as The Gazette, KCRG Channel 9 or
 GazetteOnline. And we will give each of these
 journalists performance goals and financial
 incentives, tied to revenue generated from their
 blogs, traffic to the blogs and other metrics.


                           8
Entrepreneurial journalists
 What, if any, measures would take to protect your
 integrity as you tie pay to revenue from the blog?

 What, if any, measures would you take to protect
 integrity as you encourage a journalist to drive traffic
 and tie pay to traffic?

 If visual journalists earn a share of all prints and other
 products ordered from their photos, do you need any
 guidelines regarding use and promotion of visual
 content?

                             9
Upholding and Updating
Ethical Standards
Steve Buttry, API and Gazette Communications

Minnesota Newspaper Association webinar, April 1, 2009

Supported by a grant from the Ethics and Excellence in Journalism Foundation




                 © 2008 The American Press Institute. All rights reserved.

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Generating Revenue With Integrity

  • 1. Upholding and Updating Ethical Standards Steve Buttry, API and Gazette Communications Minnesota Newspaper Foundation webinar, April 15, 2009 Supported by a grant from the Ethics and Excellence in Journalism Foundation © 2008 The American Press Institute. All rights reserved.
  • 2. What are your concerns? What ethical concerns worry you most as your organization involves journalists in efforts to generate new revenue streams? 2
  • 3. Remember time-tested ethical principles Seek truth and report it Minimize harm Act independently Be accountable SPJ Code of Ethics 3
  • 4. Remember time-tested ethical principles Seek truth and report it as fully as possible Act independently Minimize harm “Guiding Principles for the Journalist,” Bob Steele, Poynter Institute 4
  • 5. Questions to guide ethical decisions 1. What do I know? What do I need to know? 2. What is my journalistic purpose? 3. What are my ethical concerns? 4. What policies and professional guidelines should I consider? 5. How can I include other people, with different perspectives and diverse ideas, in the decision-making process? 6. Who are the stakeholders? What are their motivations? Which are legitimate? 7. What if the roles were reversed? How would I feel if I were in the shoes of one of the stakeholders? 8. What are the possible consequences of my actions? 9. What are my alternatives to maximize my truthtelling responsibility and minimize harm? 10. Can I clearly and fully justify my thinking and my decision? 5
  • 6. Directory dilemma You are the editor of your newspaper. Your niche products division is starting an online business directory that will include free basic listings for area businesses, with opportunities for businesses to buy enhanced listings, including video, email and search-engine optimization assistance. The directory will also provide direct sales opportunities for businesses that advertise. The publisher wants to integrate the business directory with the business section of your news site. What are appropriate ways for the business directory and the business news to be integrated? What are boundaries you should establish between news and advertising content of the directory? 6
  • 7. Directory dilemma The plot thickens: Your niche products manager says that unpaid listings in the directory will automatically show links to the three most recent stories you have published about the business. The unpaid listings will also have a search window, with the business name already filled in, inviting users to search your archives for more stories about the business. The niche product manager’s plan is for businesses that advertise to be allowed to choose the stories from your archives that will be listed or to remove the search feature. How, if at all, should you handle headlines or links to stories in your archives about a listed business in the directory listings? 7
  • 8. Entrepreneurial journalists Gazette Communications is planning to separate our content and product operations. We are launching a content operation in which multi-tasking journalists will be responsible for operating a “superblog” on a particular topic, such as high school sports or local government. We will provide content to our core products such as The Gazette, KCRG Channel 9 or GazetteOnline. And we will give each of these journalists performance goals and financial incentives, tied to revenue generated from their blogs, traffic to the blogs and other metrics. 8
  • 9. Entrepreneurial journalists What, if any, measures would take to protect your integrity as you tie pay to revenue from the blog? What, if any, measures would you take to protect integrity as you encourage a journalist to drive traffic and tie pay to traffic? If visual journalists earn a share of all prints and other products ordered from their photos, do you need any guidelines regarding use and promotion of visual content? 9
  • 10. Upholding and Updating Ethical Standards Steve Buttry, API and Gazette Communications Minnesota Newspaper Association webinar, April 1, 2009 Supported by a grant from the Ethics and Excellence in Journalism Foundation © 2008 The American Press Institute. All rights reserved.