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Building an Integrated
Marketing Solution with SEO
STEPHANIE CHANG
STEPHANIE CHANG
Consultant/Team Lead, Distilled
stephanie.chang@distilled.net
@stephpchang
Understand a Company‟s
Key Business Values
Example: Maintaining Brand Image
A brand is a person‟s feelings about the
company/product/service
http://www.slideshare.net/coolstuff/the-brand-gap
Likewise Being Off Brand
Can feel like a company is breaking their promise,
which results in decreased trust
Especially for larger, more
established companies
SEOs must absolutely understand brand
considerations
Image Credit: Portent
Otherwise they risk
the relationship they have with the company = no
changes made and no value created
This includes everything from
Keyword Research
to Content Creation
(especially when creating on-page content or content
for PR)
to Content Design
Example: a modern, fashion-forward company might
not want to promote fun/cute-looking content
Because that‟s not the company‟s
key target audience
It‟s Your Job as a SEO to ensure
that you have a full understanding of all brand
considerations before you start anything
http://moz.com/rand/domain-bias-why-branding-search-marketing-cannot-be-separated/
Ask these type of questions
to ensure you have full understanding of a
company‟s brand considerations
What is the mission/vision of the organization?
What are your company-wide initiatives for the year (including
development, redesigns, etc…)?
Can we gain access to your company‟s brand guide and style guide?
Who approves the posting of new content to the blog?
Who approves the creation of new page types?
Doing so builds trust, while
creating opportunities to move up the organizational
chain and get buy in for bigger projects
Case Study 1:
Fashion Brand
Company came to us for a very
short-term, defined project
with tight deadlines & relatively limited access to
teams
Their brand was their number 1
priority
They were willing to risk organic search traffic
numbers in order to fulfill brand considerations
All recommendations for this
company
were extremely tailored (like keyword research) and
not based on what‟s best for only SEO
Although SEO quick wins were not
achieved as a result,
ultimately the client‟s trust was earned. Your goal is
to meet and exceed expectations.
And we became the company‟s go-
to SEO company
While also gaining access to additional teams and
negotiations for larger projects, such as
Helping the company develop a
brand new site
that would integrate several teams (PR, social,
content, retail) to provide a consistent online UX
Stake Holders
Understand a Company‟s
Needs
Ask questions until you have a clear
understanding of the company‟s
Business Goal
•Increase Sales
Business Strategy
•Target mommy
bloggers looking for a
bargain
Marketing/
Communication Goal
•Create awareness
among mommy
bloggers
KPIs (long-term/short-term goals, metrics, soft
benefits) and internal governance processes
When you do, outline a strategy that
directly addresses the company‟s key needs and
existing processes
http://www.slideshare.net/juliancole/what-is-digital-strategy-14637370
Always recommend the right
strategy
regardless of how difficult the solution may be
Even if it feels like
you aren’t getting
anywhere keep
edging your way
in the right
direction
With a clear risk/reward assessment
that will make it easy for the company to say “Yes”
Case Study 2:
Job Search Site
The Problem: Legacy Site
The company‟s site structure/UX had not changed in
over 10 years
Technical issues
Duplicate content across multiple URLs, poor UX to
users who land on expired job listings, etc…
www.example.com/jobs?city=5&marketing=6
www.example.com/jobs?marketing=6&city=5
Proposed Strategy
Redesign of site to ensure that only 1 URL existed for
each job search facet combination
Priority:
Create a single URL using each
parameter as a unique identifier
This means parameters with the
same combinations need to
appear in the same order each
time
The Result
Company has agreed to dedicate 6 months of development resources
to improve URL structure with full integration from marketing
teams, analytics teams, product managers, and access to Directors
Selling Your Ideas Into the
Company
Once you have the initial buy in for
your strategy,
provide the company with data that they didn‟t
already have to meet their goals
This can be in the form of market
research or gap analysis
which will make subsequent marketing
implementations more efficient and accurate
Case Study 3:
B2B Company
The Problem
Consistent leads from organic traffic, but no long-
term strategy for sustained and improved growth
Stephanie Chang@stephpchang
Adria Saracino, Head of Outreach at Distilled
“In the future, content
marketing will become more
strategic.
We‟ll start front-loading the
planning with extensive
customer research to make
informed decisions and not
making content as marketers
and calling it „content
marketing‟.”
The Strategy
Used market information, customer research, and
existing assets to develop a content strategy
Customer Surveys and Interviews
Results: 917 responses or approximately 50% of
customer email list
Content Funnel + Metrics
Assess existing assets using qualitative +
quantitative metrics
Awareness
Trigger
Search
Consideration
Buy
Stay
Consumption
Metrics
Share Metrics
Lead Generation
Metrics
Sales Metrics
http://www.convinceandconvert.com/content-marketing-2/the-4-types-of-content-metrics-that-matter/
Findings
Content was disorganized and duplicated with too much
emphasis on sales and retention. Few pages resulted in
conversions.
Output: On-going content plan + creation of
an internal governance process for all on-
page content
Work gained the attention and subsequent collaboration of the
Senior Marketing Director, Product, Customer Experience, Social
Media, and PR Teams
“Create
Relevant,
Purposeful
Content.”
Thanks.
Any questions?
STEPHANIE CHANG
Stephanie.chang@distilled.net
@stephpchang

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Seer

  • 1. Building an Integrated Marketing Solution with SEO STEPHANIE CHANG
  • 2. STEPHANIE CHANG Consultant/Team Lead, Distilled stephanie.chang@distilled.net @stephpchang
  • 4. Example: Maintaining Brand Image A brand is a person‟s feelings about the company/product/service http://www.slideshare.net/coolstuff/the-brand-gap
  • 5. Likewise Being Off Brand Can feel like a company is breaking their promise, which results in decreased trust
  • 6. Especially for larger, more established companies SEOs must absolutely understand brand considerations Image Credit: Portent
  • 7. Otherwise they risk the relationship they have with the company = no changes made and no value created
  • 8. This includes everything from Keyword Research
  • 9. to Content Creation (especially when creating on-page content or content for PR)
  • 10. to Content Design Example: a modern, fashion-forward company might not want to promote fun/cute-looking content
  • 11. Because that‟s not the company‟s key target audience
  • 12. It‟s Your Job as a SEO to ensure that you have a full understanding of all brand considerations before you start anything http://moz.com/rand/domain-bias-why-branding-search-marketing-cannot-be-separated/
  • 13. Ask these type of questions to ensure you have full understanding of a company‟s brand considerations What is the mission/vision of the organization? What are your company-wide initiatives for the year (including development, redesigns, etc…)? Can we gain access to your company‟s brand guide and style guide? Who approves the posting of new content to the blog? Who approves the creation of new page types?
  • 14. Doing so builds trust, while creating opportunities to move up the organizational chain and get buy in for bigger projects
  • 16. Company came to us for a very short-term, defined project with tight deadlines & relatively limited access to teams
  • 17. Their brand was their number 1 priority They were willing to risk organic search traffic numbers in order to fulfill brand considerations
  • 18. All recommendations for this company were extremely tailored (like keyword research) and not based on what‟s best for only SEO
  • 19. Although SEO quick wins were not achieved as a result, ultimately the client‟s trust was earned. Your goal is to meet and exceed expectations.
  • 20. And we became the company‟s go- to SEO company While also gaining access to additional teams and negotiations for larger projects, such as
  • 21. Helping the company develop a brand new site that would integrate several teams (PR, social, content, retail) to provide a consistent online UX Stake Holders
  • 23. Ask questions until you have a clear understanding of the company‟s Business Goal •Increase Sales Business Strategy •Target mommy bloggers looking for a bargain Marketing/ Communication Goal •Create awareness among mommy bloggers KPIs (long-term/short-term goals, metrics, soft benefits) and internal governance processes
  • 24. When you do, outline a strategy that directly addresses the company‟s key needs and existing processes http://www.slideshare.net/juliancole/what-is-digital-strategy-14637370
  • 25. Always recommend the right strategy regardless of how difficult the solution may be Even if it feels like you aren’t getting anywhere keep edging your way in the right direction
  • 26. With a clear risk/reward assessment that will make it easy for the company to say “Yes”
  • 27. Case Study 2: Job Search Site
  • 28. The Problem: Legacy Site The company‟s site structure/UX had not changed in over 10 years
  • 29. Technical issues Duplicate content across multiple URLs, poor UX to users who land on expired job listings, etc… www.example.com/jobs?city=5&marketing=6 www.example.com/jobs?marketing=6&city=5
  • 30. Proposed Strategy Redesign of site to ensure that only 1 URL existed for each job search facet combination Priority: Create a single URL using each parameter as a unique identifier This means parameters with the same combinations need to appear in the same order each time
  • 31. The Result Company has agreed to dedicate 6 months of development resources to improve URL structure with full integration from marketing teams, analytics teams, product managers, and access to Directors
  • 32. Selling Your Ideas Into the Company
  • 33. Once you have the initial buy in for your strategy, provide the company with data that they didn‟t already have to meet their goals
  • 34. This can be in the form of market research or gap analysis which will make subsequent marketing implementations more efficient and accurate
  • 35. Case Study 3: B2B Company
  • 36. The Problem Consistent leads from organic traffic, but no long- term strategy for sustained and improved growth
  • 37. Stephanie Chang@stephpchang Adria Saracino, Head of Outreach at Distilled “In the future, content marketing will become more strategic. We‟ll start front-loading the planning with extensive customer research to make informed decisions and not making content as marketers and calling it „content marketing‟.”
  • 38. The Strategy Used market information, customer research, and existing assets to develop a content strategy
  • 39. Customer Surveys and Interviews Results: 917 responses or approximately 50% of customer email list
  • 40. Content Funnel + Metrics Assess existing assets using qualitative + quantitative metrics Awareness Trigger Search Consideration Buy Stay Consumption Metrics Share Metrics Lead Generation Metrics Sales Metrics http://www.convinceandconvert.com/content-marketing-2/the-4-types-of-content-metrics-that-matter/
  • 41. Findings Content was disorganized and duplicated with too much emphasis on sales and retention. Few pages resulted in conversions.
  • 42. Output: On-going content plan + creation of an internal governance process for all on- page content Work gained the attention and subsequent collaboration of the Senior Marketing Director, Product, Customer Experience, Social Media, and PR Teams “Create Relevant, Purposeful Content.”