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Social Media for
           Small Businesses
           Small Businesses
           A Primer for Small Business Owners




sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
Who is SBN Marketing?
❖   Founded December 2011

❖   Focus on Social Profile Management and Social Media Consulting

❖   Strategies Based Around Hyper-Local Solutions
    ❖   SEO-Optimized Directory & Profile Listings
    ❖   Social Media Outlet Bios
    ❖   Social Media Posts/Updates




            sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
Why Social Profiles Are Important
❖   All are indexable points for the
    search engines.

❖   Each profile feeds in to or out of
    other profile databases and search
    engines.

❖   More and more people are
    abandoning traditional media (like
    phone book) for finding vendors
    every day.




        sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
Why Social Media Is Important
❖   Posts/updates are indexable
    points for the search engines.

❖   Keyword-rich posts will help you
    get found AND show off your
    industry expertise.

❖   The more items you have indexed,
    the more likely you are to show
    up in search engine results.




        sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
How Can This Work for You?
❖   Goal: Take up as much space on the SERPs as possible.

❖   Tactics:
    ❖   Less Competitive Industries - Take up as many 1st page results as we can
        get - Push the competition out.
    ❖   More Competitive Industries - Use multiple profiles as a way to have a
        variety of indexable material - More entry to points to SERPs.




          sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
Strategies/Methods - Profiles
❖   Claim Major Online Listings - Profiles
    & Directories.

    ❖   Google Places/Google+ Local,
        Yahoo Local, Bing Local, Merchant
        Circle, Insider Pages, Superpages,
        Manta, Yelp, etc

❖   Fill out listings completely with
    keyword-rich content.

❖    Make them appealing to the search
    engines.



          sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
Strategies/Methods - Overview
❖   Analyze which social media outlets contain your business’ audience.
❖   Compose keyword-rich posts that engage your audience AND read well to
    the search engines.




         sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
Strategies/Methods - Facebook
❖   Best for B2C businesses.

❖   Be sure to set up a company page,
    not a personal profile with your
    business information.

❖   Posts and company information can be indexed.

❖   Allows for another point of entry to SERPs.




         sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
Strategies/Methods - LinkedIn
❖   Best for B2B businesses, but works for all.

❖   Use a company LinkedIn page, as well as
    optimized personal profiles.

❖   Personal profiles of employees can be indexed for
    company name and specialties, as well.

❖   Allows for two more points of entry to SERPs.




         sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
Strategies/Methods - YouTube
❖   Take advantage of a YouTube channel - it’s the
    2nd largest search engine, only behind Google.

❖   Another entry point into SERPs.

❖   Google putting emphasis on their own
    properties & video.

❖   Ideas: facility tours, staff member bios,
    how tos, etc.




         sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
Strategies/Methods - Pinterest
❖   Best for highly visual businesses.

❖   Another entry point into SERPs.

❖   Be sure to use keyword-rich comments.

❖   Also make use of hashtags in comments.

❖   Don’t just promote your own products.
    Use the opportunity to set yourself up as
    an expert in your area by sharing related info.




         sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
Important Pieces of the Puzzle
❖   Make sure information is the same across channels.
    ❖   Address, Phone Number, Web Address, Offers, etc.

❖   Make sure all marketing pieces send the
    same message.
    ❖   Print, online, e-mail, direct mail -
        EVERYTHING
    ❖   Mixed messages just confuse the end
        customer.




          sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
Difficulties of Doing It Yourself
❖   Thinking search results will happen overnight.

❖   Search engine algorithms - hard to stay on top of all changes going on.

❖   New directories and outlets - which are worth
    your time?

❖   Time management and doing what you do best.




         sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
So...
❖   Questions?

              ❖   Comments?




    sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043

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Social Media for Small Businesses

  • 1. Social Media for Small Businesses Small Businesses A Primer for Small Business Owners sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 2. Who is SBN Marketing? ❖ Founded December 2011 ❖ Focus on Social Profile Management and Social Media Consulting ❖ Strategies Based Around Hyper-Local Solutions ❖ SEO-Optimized Directory & Profile Listings ❖ Social Media Outlet Bios ❖ Social Media Posts/Updates sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 3. Why Social Profiles Are Important ❖ All are indexable points for the search engines. ❖ Each profile feeds in to or out of other profile databases and search engines. ❖ More and more people are abandoning traditional media (like phone book) for finding vendors every day. sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 4. Why Social Media Is Important ❖ Posts/updates are indexable points for the search engines. ❖ Keyword-rich posts will help you get found AND show off your industry expertise. ❖ The more items you have indexed, the more likely you are to show up in search engine results. sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 5. How Can This Work for You? ❖ Goal: Take up as much space on the SERPs as possible. ❖ Tactics: ❖ Less Competitive Industries - Take up as many 1st page results as we can get - Push the competition out. ❖ More Competitive Industries - Use multiple profiles as a way to have a variety of indexable material - More entry to points to SERPs. sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 6. Strategies/Methods - Profiles ❖ Claim Major Online Listings - Profiles & Directories. ❖ Google Places/Google+ Local, Yahoo Local, Bing Local, Merchant Circle, Insider Pages, Superpages, Manta, Yelp, etc ❖ Fill out listings completely with keyword-rich content. ❖ Make them appealing to the search engines. sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 7. Strategies/Methods - Overview ❖ Analyze which social media outlets contain your business’ audience. ❖ Compose keyword-rich posts that engage your audience AND read well to the search engines. sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 8. Strategies/Methods - Facebook ❖ Best for B2C businesses. ❖ Be sure to set up a company page, not a personal profile with your business information. ❖ Posts and company information can be indexed. ❖ Allows for another point of entry to SERPs. sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 9. Strategies/Methods - LinkedIn ❖ Best for B2B businesses, but works for all. ❖ Use a company LinkedIn page, as well as optimized personal profiles. ❖ Personal profiles of employees can be indexed for company name and specialties, as well. ❖ Allows for two more points of entry to SERPs. sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 10. Strategies/Methods - YouTube ❖ Take advantage of a YouTube channel - it’s the 2nd largest search engine, only behind Google. ❖ Another entry point into SERPs. ❖ Google putting emphasis on their own properties & video. ❖ Ideas: facility tours, staff member bios, how tos, etc. sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 11. Strategies/Methods - Pinterest ❖ Best for highly visual businesses. ❖ Another entry point into SERPs. ❖ Be sure to use keyword-rich comments. ❖ Also make use of hashtags in comments. ❖ Don’t just promote your own products. Use the opportunity to set yourself up as an expert in your area by sharing related info. sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 12. Important Pieces of the Puzzle ❖ Make sure information is the same across channels. ❖ Address, Phone Number, Web Address, Offers, etc. ❖ Make sure all marketing pieces send the same message. ❖ Print, online, e-mail, direct mail - EVERYTHING ❖ Mixed messages just confuse the end customer. sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 13. Difficulties of Doing It Yourself ❖ Thinking search results will happen overnight. ❖ Search engine algorithms - hard to stay on top of all changes going on. ❖ New directories and outlets - which are worth your time? ❖ Time management and doing what you do best. sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043
  • 14. So... ❖ Questions? ❖ Comments? sbnmktg.com ~ stephanie@sbnmktg.com ~ 704.218.9043