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Cautionary Tales:
FrankenLibraries or Librarytopia?
Stephen Abram, MLS
Portsmouth Public Library Staff Presentation
Nov. 1...
Every Day in every way libraries are
throwing pebbles
What business are you in?
What Public Libraries Say They Mean - Missions
The Role of Questions
Books, eBooks
Magazines
Websites
Buildings
Rooms
Desks
Stations
Programs
Nouns can be warehoused
and ‘cut’
Serve
Answer
En...
YOU
Strategy and Direction Planning
11
12
13
Who are you?
14
What are you?
Black & White
20
These are Millennials
My son: Zachary
The disruptions that were predicted . . .
30
31
Can everyone source their force?
Can we contribute to everyone’s self-actualization?
33
Print was complicated too
It’s simple really, shift happens, gedoverit
• Learners & Communities will continue to be diverse in the extreme –
especia...
Library Megatrends
It doesn’t take a genius to see that librarian skills
and competencies applied to the trends and issues...
Public Libraries
• Are you a librarian or an educator?
• Are you a support or mission-critical?
• Your business is communi...
Deer in headlamps slide here.
Libraries core skill is not
delivering information
Libraries improve the
quality of the question
and the user experience
L...
Library Magic
What are your magic tricks?
Failure to Reward Risk
Digital risk has raised the bar on risk taking in library land.
Librarianship Culture
Avoiding the triple diseases of:
1. Conflict avoidance
2. Passive resistance
3. Risk aversion
Smelly
Yellow
Liquid
Or
Sex
Appeal?
The Complex Value Proposition
Are you locked into an old library mindset?
A Verb . . . an Experience, enlivened for an audience
A Noun . . . A foundation but not sufficient with professional animation
Grocery Stores
Cookbooks, Chefs . . .
Cookbooks, Chefs . . .
Meals
Library Land
What changes, disruptions
and shifts are already in
the environment?
What does way out mean?
• Normal means that enough libraries have adopted and are learning by
doing that the adoption curv...
What does way out mean?
• This stuff is ‘normal’ now.
▫ Makerspaces
▫ Print and Digital Publishing on demand
▫ Wide Social...
Pre-
Creative?
Research
Support
Inspiration
Learning
Creative
Spaces?
Play
Learning
Making
Performing
Post-
Creative?
Orga...
The Flavours of Makerspaces
• http://oedb.org/ilibrarian/4-flavors-makerspaces/
• FabLabs
• Hackerspaces
• TechShops
• Mak...
1. Some ideas
• ONE ILS
http://www.goscl.com/scl-working-to-create-unified-digital-platform-for-all-libraries/
2. Some Ideas
• Internet of Things
• What is a thing?
• How does this
impact library land?
3. Some ideas
• Truly disrupting the BOOK codex
• Are we at phase one of digital books where we merely create a digital
ve...
4. Some Ideas
• Beacons
• NFC killed the QR Star!
Librarybox.com
5. Some Ideas
• Big Data, Little Data
• Insights from Aggregated and Anonymized Data Patterns
• Very few libraries have tr...
Snapchat and their Plans
At launch, Snapchat is
working with ten media
partners, including CNN,
ESPN, and National
Geograp...
6. Some ideas
• Marketing Disruption
• Instagram
• Facebook
• 20 Ways to Make People Fall in Love With Your Instagram: A G...
7. Some ideas
• Payment Systems
• Selling and Charging and Leading
• Square, PayPal,
• Debit cards as library card
8. Some ideas
• Truly Local
• GPS GIS
9. Some ideas
• Pop-Ups
• And Mobile-aided presence
Trend: Pop Up Retail Stores
Mobile Maker
When you’re doing it right you . . .
• If all users are ubiquitously connected with
broadband, have downloading skills for books
and movies, own smartphones, w...
• What if all music, audiobooks, and video
moved to streaming formats by 2018?
• What if the DVD and CD go the way of viny...
• What if all books are digital?
• What if book services move to a subscription
model of unlimited use for $7/month?
• Wha...
• What if all books are ‘beyond text’?
• The NextGen Textbook…
• Can we support books with embedded video,
adaptive techno...
• Are you positioned at the lesson level?
• Could your library support all curricula and
distance education?
• Have you ca...
E-Learning Free, fee, hybrid
Khan Academy
Coursera, Udacity, EdX
Learn4Life, Ed2Go, Lynda.com, etc.
• Could your library support real e-learning
• Is EVERY staff member fluent in your LMS and the
needs of supporting hybrid...
• Could your library support any kind of mobile
device? (mCobiss)
• Are you fully ready to deliver, agnostically to
deskto...
• Are you prepared for new forms of content?
• Real multimedia? 3D objects and databases?
Holographics? Enhanced media?
• ...
• What kinds of learning spaces are needed in
the future?
• Can you support real learning spaces,
community meeting spaces...
• Makerspaces
• Writing Labs
• Poetry and short story contests
• Cooking
• Music
• Robotics, Lego, ….
• Crafts, knitting, ...
• What if everything was in the cloud?
(software, databases, metadata, content . . .)
• What would you do with those syste...
• What if search immersive resource discovery
becomes as ubiquitous as search engines?
• Can they find as well as search?
...
Definitions
• Discovery
• Search – known item retrieval
• Topical or Subject Search
• Research
• Immersive Learning
• Asse...
-
200,000,000
400,000,000
600,000,000
800,000,000
1,000,000,000
1,200,000,000
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18...
Next generation content linking architecture
It’s not about library to library but library in the broader content
eco-syst...
Living our values needs structure in the digital world . . .
Some Thoughts on Libraries, Ethics, and Privacy
Gary Price
ht...
A Drone's Eye View of Toronto Reference Library
https://www.youtube.com/watch?v=lYALiE-Lwhc
Flying a Drone around The NY P...
THE INTERNET OF THINGS PLAN TO MAKE LIBRARIES AND MUSEUMS
AWESOMER: ARE CULTURAL INSTITUTIONS THE ENVIRONMENT
IBEACON HAS ...
McMaster U
As we know it . . .
• What does your experience portal look like?
• What are your top questions?
• Pathfinder - - LibGuides - Portals
• What a...
• Can you do it all ALONE?
• What would it look like if you cooperated?
• Consortia, Cooperatives, … national, regional,
g...
And what would you sacrifice?
The Library as Sandbox
Focus and Understand on the Whole Experience
Up Your Game
• Know your local community demographics i.e. Teachers &
Librarians vs. Students vs. admin
• Focus on needs a...
Up Your Game
• Align with Collections – every collection must be justified by
programs
• Craft leads to industrial strengt...
Up Your Game
• Align with Collections – But add virtual experiences
• Start being Mobile in the extreme
• Look for partner...
The new
bibliography and
collection
development
Ask Us, KNOWLEDGE
PORTALS
KNOWLEDGE,
LEARNING,
INFORMATION &
RESEARCH
COMM...
Up Your Game
• Learn the LMS system – everyone
• Learn copyright and licensing rights
• Learn developmental, genome, IQ, a...
Up Your Game
• Learn how to reach and teach online
• Teach how to learn online – MOOCs and e-learning
• Teach how to resea...
Up Your Game
• Start to understand the real issues with e-books
• Study e-textbooks
• Study Learning Objects
• Balance con...
Up Your Game
• Learn consulting and relationship management practices
• Understand the research goals
• Understand Pedagog...
Up Your Game
• The strong ‘library’ brand – adding dimension
• Personal branding – Who are your stars? Promote them.
• Pro...
Up Your Game
• Grow collections investments in strategic areas (for example
economic impact, jobs, early years, hobbies, p...
Up Your Game
• Move the ILS to the Cloud
• Linked Data models – OCLC WorldShare, Europeana, DPLA, etc.
• Fix the ‘reposito...
Up Your Game
• Dog, Star, Cow, Problem Child/The Unknown?
• Reduce investment in successes
• Increase investments in the f...
126
Is your library ready to support a
world of unlimited content, multiple
formats, massive access, and
consumer expectations...
Embracing Change
Change is….
Global
Constant
Inevitable
Stressful
Breathe
Find Your
Rhythm
Do you like change?
Does it matter?
What are the risks of not changing?
We can’t control change…
We can control our attitude towards change…
Deny
Resist
React
Explore
Commit
Change can be difficult
and ambiguous
Personal change
precedes organizational
change
Negativity
Contagious
I can learn and I can
change and I can do it
quickly.
What can you do to deal with
change?
Accept that change
is an attitude
Create a personal vision
In the context of your team
Focus on what you can do…
……not what you can’t do
Strengths
velop a perspective of
portunity
Create a willingness to learn & develop
Learn to love ambiguity
Support Aspiration
Be Creative and Attract
Being More Open to Change
‘New’ Library Cultures
Support Your Team
Too Much Respect for Tradition
While Neglecting to Curate the Future
Are there any of these in your library?
The Black
Hole
Sucking the life out of initiative(s)?
Being More Open Experimentation,
Pilots and Innovation
Being More Open to Risk
Being Open to Ambiguity
Be
More
Open
to Social
Technologies
and
Unintended
Consequences
Being Comfortable with Speed
Letting Go of Control
Be Inspirational
Honest to G*d – Let’s
Encourage Some Fun!
Tell Your Story:
Until lions learn to write their own story,
the story will always be from the perspective
of the hunter n...
Don’t study the issue to death.
178
179
Stephen Abram, MLS, FSLA
Consultant, Lighthouse Partners
CEO, Federation of Ontario Public Libraries
Cel: 416-669-4855
ste...
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Portsmouth Public Library Staff Presentation

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  1. 1. Cautionary Tales: FrankenLibraries or Librarytopia? Stephen Abram, MLS Portsmouth Public Library Staff Presentation Nov. 15, 2016
  2. 2. Every Day in every way libraries are throwing pebbles
  3. 3. What business are you in?
  4. 4. What Public Libraries Say They Mean - Missions
  5. 5. The Role of Questions
  6. 6. Books, eBooks Magazines Websites Buildings Rooms Desks Stations Programs Nouns can be warehoused and ‘cut’ Serve Answer Engage Link Entertain Tell a story Teach Create Do Action verbs imply dynamism and impact
  7. 7. YOU
  8. 8. Strategy and Direction Planning
  9. 9. 11
  10. 10. 12
  11. 11. 13 Who are you?
  12. 12. 14 What are you?
  13. 13. Black & White
  14. 14. 20
  15. 15. These are Millennials
  16. 16. My son: Zachary
  17. 17. The disruptions that were predicted . . . 30
  18. 18. 31
  19. 19. Can everyone source their force? Can we contribute to everyone’s self-actualization? 33
  20. 20. Print was complicated too
  21. 21. It’s simple really, shift happens, gedoverit • Learners & Communities will continue to be diverse in the extreme – especially on learning styles • A foot in both camps for many, many years to come: digital and physical • Content is already be dominated by non-text (gamification, 3D, graphics, numeric, visual, music, video, audio, etc.) • Search will explode with more options and one-step, one box search is for dummies not professionally educated folks • The single purpose anchored device is already dead as a target • Devices will focus on social, collaboration, sharing, learning, multimedia, creation and successful library strategies must align with that • Librarians will need to focus primarily on transformational librarianship and strategic alignment with curriculum • Systems, E-Learning, collections and metadata will go to the cloud massively • Watch Blockchain, Drones, Toys, iBeacons, for hints
  22. 22. Library Megatrends It doesn’t take a genius to see that librarian skills and competencies applied to the trends and issues in our communities can help in very strategic ways – social, economic, creative, and discovery impacts.
  23. 23. Public Libraries • Are you a librarian or an educator? • Are you a support or mission-critical? • Your business is community impact and learning (they’re different) • Your new competitors are non-traditional • Renewed advocacy has moved from apple pie to influencing and selling the value and impact of libraries • Library staff competencies need a plateau upgrade – consultation, relationship, influence, educating . . .
  24. 24. Deer in headlamps slide here.
  25. 25. Libraries core skill is not delivering information Libraries improve the quality of the question and the user experience Learning Libraries are about building life competencies
  26. 26. Library Magic What are your magic tricks?
  27. 27. Failure to Reward Risk
  28. 28. Digital risk has raised the bar on risk taking in library land.
  29. 29. Librarianship Culture Avoiding the triple diseases of: 1. Conflict avoidance 2. Passive resistance 3. Risk aversion
  30. 30. Smelly Yellow Liquid Or Sex Appeal? The Complex Value Proposition
  31. 31. Are you locked into an old library mindset?
  32. 32. A Verb . . . an Experience, enlivened for an audience
  33. 33. A Noun . . . A foundation but not sufficient with professional animation
  34. 34. Grocery Stores
  35. 35. Cookbooks, Chefs . . .
  36. 36. Cookbooks, Chefs . . .
  37. 37. Meals
  38. 38. Library Land What changes, disruptions and shifts are already in the environment?
  39. 39. What does way out mean? • Normal means that enough libraries have adopted and are learning by doing that the adoption curve is well launched.
  40. 40. What does way out mean? • This stuff is ‘normal’ now. ▫ Makerspaces ▫ Print and Digital Publishing on demand ▫ Wide Social Media use for engagement and marketing
  41. 41. Pre- Creative? Research Support Inspiration Learning Creative Spaces? Play Learning Making Performing Post- Creative? Organize Store Exhibit Sensemaking Are libraries … ?
  42. 42. The Flavours of Makerspaces • http://oedb.org/ilibrarian/4-flavors-makerspaces/ • FabLabs • Hackerspaces • TechShops • Makerspaces • Bakerspaces • Writing Labs – Poetry Slams, Lyrics, NaNoWriMo • Art Shows: ArtSpaces • Music: PerformanceSpaces
  43. 43. 1. Some ideas • ONE ILS http://www.goscl.com/scl-working-to-create-unified-digital-platform-for-all-libraries/
  44. 44. 2. Some Ideas • Internet of Things • What is a thing? • How does this impact library land?
  45. 45. 3. Some ideas • Truly disrupting the BOOK codex • Are we at phase one of digital books where we merely create a digital version of the Gutenberg Codex? • 3 dimensional text, type, leading, spines, ears and feet. • Audio, video, • Interactivity with the server, community, other readers, classmates… • Create your own path… • Add yourself into the story – fan readers versus fan fiction…
  46. 46. 4. Some Ideas • Beacons • NFC killed the QR Star!
  47. 47. Librarybox.com
  48. 48. 5. Some Ideas • Big Data, Little Data • Insights from Aggregated and Anonymized Data Patterns • Very few libraries have truly BIG data but many of our vendors do. • Can this be the end of handcrafted book choices? Newspapers? POV periodicals? Albums? Scholarly festschrifts?
  49. 49. Snapchat and their Plans At launch, Snapchat is working with ten media partners, including CNN, ESPN, and National Geographic. These companies will release a new edition of Discover content every 24 hours, featuring both videos and articles hand picked by their staffers. The goal for these media companies, of course, is to hook a new, younger audience that doesn’t often connect with traditional media. http://www.niemanlab.org/2015/01/snapchats-new-discover-feature-could-be-a-significant-moment-in-the-evolution-of-mobile-news/
  50. 50. 6. Some ideas • Marketing Disruption • Instagram • Facebook • 20 Ways to Make People Fall in Love With Your Instagram: A Guide for Libraries and Other Cultural Institutions • http://www.nypl.org/blog/2014/12/23/20-ways-make-people-fall- love-your-instagram-guide-libraries-and-other-cultural • And more on Stephen’s Lighthouse
  51. 51. 7. Some ideas • Payment Systems • Selling and Charging and Leading • Square, PayPal, • Debit cards as library card
  52. 52. 8. Some ideas • Truly Local • GPS GIS
  53. 53. 9. Some ideas • Pop-Ups • And Mobile-aided presence
  54. 54. Trend: Pop Up Retail Stores
  55. 55. Mobile Maker
  56. 56. When you’re doing it right you . . .
  57. 57. • If all users are ubiquitously connected with broadband, have downloading skills for books and movies, own smartphones, whither libraries? • What about the ‘digital divide’? • If the school system (K-12 and HigherEd) changes radically …?
  58. 58. • What if all music, audiobooks, and video moved to streaming formats by 2018? • What if the DVD and CD go the way of vinyl, VHS, and cassettes?
  59. 59. • What if all books are digital? • What if book services move to a subscription model of unlimited use for $7/month? • What about next generation e-books?
  60. 60. • What if all books are ‘beyond text’? • The NextGen Textbook… • Can we support books with embedded video, adaptive technologies, audio, updating, software tools, assessments, web-links, etc. • Ask ourselves about archiving and preservation – the record
  61. 61. • Are you positioned at the lesson level? • Could your library support all curricula and distance education? • Have you catalogued the learning opportunities on the web? (Khan Academy, Coursera, Udacity, edX, MIT, Harvard, MOOCs, YouTube, Learn4All (ed2go), …)
  62. 62. E-Learning Free, fee, hybrid Khan Academy Coursera, Udacity, EdX Learn4Life, Ed2Go, Lynda.com, etc.
  63. 63. • Could your library support real e-learning • Is EVERY staff member fluent in your LMS and the needs of supporting hybrid or total distance learning? • By the way – nearly all learning is distance learning from the perspective of the library and user.
  64. 64. • Could your library support any kind of mobile device? (mCobiss) • Are you fully ready to deliver, agnostically to desktops, laptops, tablets, phablets, smartphones, televisions, appliances, at a much higher level?
  65. 65. • Are you prepared for new forms of content? • Real multimedia? 3D objects and databases? Holographics? Enhanced media? • Embedded assessment and tracking tools? • Can you be ready for makerspaces, creative spaces, writing labs, business and start-up incubators, etc. • Can you publish for your community?
  66. 66. • What kinds of learning spaces are needed in the future? • Can you support real learning spaces, community meeting spaces, performance spaces, maker spaces, real advisory spaces, true relationship, collaboration, and consultation management . . .? In a virtual space?
  67. 67. • Makerspaces • Writing Labs • Poetry and short story contests • Cooking • Music • Robotics, Lego, …. • Crafts, knitting, sewing clubs • Photography and art
  68. 68. • What if everything was in the cloud? (software, databases, metadata, content . . .) • What would you do with those system skills on staff? • What if all metadata and content discovery is freely available using open APIs through the OCLC WorldShare vault and the Digital Public Library of America / Europeana vault of open and free metadata?
  69. 69. • What if search immersive resource discovery becomes as ubiquitous as search engines? • Can they find as well as search? • Are your training sessions hitting 100% of students? • Are they aligned with workflow or transactions?
  70. 70. Definitions • Discovery • Search – known item retrieval • Topical or Subject Search • Research • Immersive Learning • Assembly • Two step discovery: discover, searching, finding, use • The pressure is ON for librarians to scale up their information fluency training initiatives
  71. 71. - 200,000,000 400,000,000 600,000,000 800,000,000 1,000,000,000 1,200,000,000 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Series1 Double a penny every day for a month = Over $1 billion in just 30 days
  72. 72. Next generation content linking architecture It’s not about library to library but library in the broader content eco-system (and it’s not about text first)
  73. 73. Living our values needs structure in the digital world . . . Some Thoughts on Libraries, Ethics, and Privacy Gary Price http://www.slideshare.net/GaryPrice_infoDOCKET/gary- price-cnispring14bbbpptx
  74. 74. A Drone's Eye View of Toronto Reference Library https://www.youtube.com/watch?v=lYALiE-Lwhc Flying a Drone around The NY Public Library - YouTube https://www.youtube.com/watch?v=r9FMlv5a_FI
  75. 75. THE INTERNET OF THINGS PLAN TO MAKE LIBRARIES AND MUSEUMS AWESOMER: ARE CULTURAL INSTITUTIONS THE ENVIRONMENT IBEACON HAS BEEN WAITING FOR? http://www.fastcompany.com/3040451/elasticity/the-internet-of- things-plan-to-make-libraries-and-museums-awesomer
  76. 76. McMaster U
  77. 77. As we know it . . .
  78. 78. • What does your experience portal look like? • What are your top questions? • Pathfinder - - LibGuides - Portals • What are the outcome domains?
  79. 79. • Can you do it all ALONE? • What would it look like if you cooperated? • Consortia, Cooperatives, … national, regional, global – buying groups or real foundational infrastructure
  80. 80. And what would you sacrifice?
  81. 81. The Library as Sandbox
  82. 82. Focus and Understand on the Whole Experience
  83. 83. Up Your Game • Know your local community demographics i.e. Teachers & Librarians vs. Students vs. admin • Focus on needs assessment and social assessments • Prioritize: Love all, Serve all, Save the World means nothing gets done • Focus on scalability and grand cooperation • Look for partnerships that add value
  84. 84. Up Your Game • Align with Collections – every collection must be justified by programs • Craft leads to industrial strength • Force strategic investment budgeting • Look for partnerships that add value and priority setting • Don’t go it alone. Focus on large scale sustainable programs • Connect to the longer process not just events • e.g, Forest of Reading or TD Summer Reading Program • Virtual and in-person - in the Library and reaching out with partners • SCALE: eLearning and Surveys – e.g. citation methods
  85. 85. Up Your Game • Align with Collections – But add virtual experiences • Start being Mobile in the extreme • Look for partnerships that add value • Focus on relationship management / liaisons • Ensure the program delivery person is embedded including librarians • What are your top learning or research domains? Start there. • Don’t go it alone. Build scalability and sustainability. • Look for replicability – look for commonalities
  86. 86. The new bibliography and collection development Ask Us, KNOWLEDGE PORTALS KNOWLEDGE, LEARNING, INFORMATION & RESEARCH COMMONS
  87. 87. Up Your Game • Learn the LMS system – everyone • Learn copyright and licensing rights • Learn developmental, genome, IQ, and learning styles research • Relationship management, team building • Advocacy and influence and research support • MOOCs and eLearning
  88. 88. Up Your Game • Learn how to reach and teach online • Teach how to learn online – MOOCs and e-learning • Teach how to research online • Everyone in academic libraries should be focused on teaching/researching first, then library • Learn more systems than one! • Be obsessive about consultation, recommendations and advice • Social alignment rules and use the tools
  89. 89. Up Your Game • Start to understand the real issues with e-books • Study e-textbooks • Study Learning Objects • Balance content with interface • Focus on learner not librarian behaviours
  90. 90. Up Your Game • Learn consulting and relationship management practices • Understand the research goals • Understand Pedagogy in the context of student experiences and educational goals • Understand human development and age/stage(teens) • Know where your programs are heading • Consider deep partnerships • Consider coaches, peer, and tutoring partnerships
  91. 91. Up Your Game • The strong ‘library’ brand – adding dimension • Personal branding – Who are your stars? Promote them. • Program branding • OMG – fix your signage • Take risks for attention (AIDA) • Embed your brand beyond the library walls and virtually
  92. 92. Up Your Game • Grow collections investments in strategic areas (for example economic impact, jobs, early years, hobbies, political alignment, homework, research agenda …) • Develop hybrid strategies that are consistent for digital and print and programs • Be obsessive about recommendations and advice and added value • Integrate virtual and physical – hybridize • Don’t fear off-site cooperation • CURATE – real curation not assembly
  93. 93. Up Your Game • Move the ILS to the Cloud • Linked Data models – OCLC WorldShare, Europeana, DPLA, etc. • Fix the ‘repository problem’ • Look at TCO and look at all costs incurred and not just hard costs • Review opportunity costs in soft costs
  94. 94. Up Your Game • Dog, Star, Cow, Problem Child/The Unknown? • Reduce investment in successes • Increase investments in the future • Set priorities • ‘Park’ some stuff temporarily
  95. 95. 126
  96. 96. Is your library ready to support a world of unlimited content, multiple formats, massive access, and consumer expectations of MORE? Yes? No? With Effort, Vision, Leadership? Never?
  97. 97. Embracing Change
  98. 98. Change is….
  99. 99. Global
  100. 100. Constant
  101. 101. Inevitable
  102. 102. Stressful
  103. 103. Breathe
  104. 104. Find Your Rhythm
  105. 105. Do you like change? Does it matter?
  106. 106. What are the risks of not changing?
  107. 107. We can’t control change… We can control our attitude towards change…
  108. 108. Deny
  109. 109. Resist
  110. 110. React
  111. 111. Explore
  112. 112. Commit
  113. 113. Change can be difficult and ambiguous
  114. 114. Personal change precedes organizational change
  115. 115. Negativity
  116. 116. Contagious
  117. 117. I can learn and I can change and I can do it quickly.
  118. 118. What can you do to deal with change?
  119. 119. Accept that change is an attitude
  120. 120. Create a personal vision In the context of your team
  121. 121. Focus on what you can do… ……not what you can’t do Strengths
  122. 122. velop a perspective of portunity
  123. 123. Create a willingness to learn & develop
  124. 124. Learn to love ambiguity
  125. 125. Support Aspiration
  126. 126. Be Creative and Attract
  127. 127. Being More Open to Change
  128. 128. ‘New’ Library Cultures Support Your Team
  129. 129. Too Much Respect for Tradition While Neglecting to Curate the Future
  130. 130. Are there any of these in your library? The Black Hole Sucking the life out of initiative(s)?
  131. 131. Being More Open Experimentation, Pilots and Innovation
  132. 132. Being More Open to Risk
  133. 133. Being Open to Ambiguity
  134. 134. Be More Open to Social Technologies and Unintended Consequences
  135. 135. Being Comfortable with Speed
  136. 136. Letting Go of Control
  137. 137. Be Inspirational
  138. 138. Honest to G*d – Let’s Encourage Some Fun!
  139. 139. Tell Your Story: Until lions learn to write their own story, the story will always be from the perspective of the hunter not the hunted.
  140. 140. Don’t study the issue to death.
  141. 141. 178
  142. 142. 179
  143. 143. Stephen Abram, MLS, FSLA Consultant, Lighthouse Partners CEO, Federation of Ontario Public Libraries Cel: 416-669-4855 stephen.abram@gmail.com Stephen’s Lighthouse Blog http://stephenslighthouse.com Facebook, Pinterest, Tumblr: Stephen Abram LinkedIn / Plaxo: Stephen Abram Twitter: @sabram SlideShare: StephenAbram1
  • sbutzel

    Nov. 24, 2016

Portsmouth Public Library Staff Presentation

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