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How to create a digital marketing plan
2016
About me
Samuel Tenhunen Digital Director at Zeeland Family
twitter: @stenhune
Short history
- 1975 – Birth
- 80’s: Computer Games
- 90’s: Learning HTML and Flash
- 2000: School’s over
- 01-06: Working with branding and digital
- 07-12: Couple of roles in digital agencies
- 13-14: Digital planning at Nokia
- 15-now: I lead the digital team at Zeeland Family
2 www.zeelandfamily.fi
www.zeelandfamily.fi3
SO, WHAT’S HAPPENING
IN DIGITAL MARKETING?
www.zeelandfamily.fi4
Media
landscape is
fragmented
Source: HubSpot
www.zeelandfamily.fi5
Our media usage
is becoming
mobile
www.zeelandfamily.fi6
Digital advertising is
increasingly difficult
Source: Smart Insights (http://www.smartinsights.com/internet-advertising/internet-advertising-analytics/display-advertising-clickthrough-rates/)
www.zeelandfamily.fi7
Ad-blocking is
becoming more
common
www.zeelandfamily.fi8
Search is
becoming
increasingly social
Global Web Index 30.11.2015
www.zeelandfamily.fi9
Advertising has challenges
Source: Nielsen Global trust in advertising 2015
www.zeelandfamily.fi10
Branded content is trusted
Source: Nielsen Global trust in advertising 2015
www.zeelandfamily.fi11
HOW TO BUILD A
SUCCESSFUL DIGITAL
MARKETING STRATEGY?
www.zeelandfamily.fi12
Know your
customer
GOALS
CHALLENGES
WORRIES
DELIGHTS
QUESTIONS
DEMOGRAPHICS
Image by: freepik.com
www.zeelandfamily.fi13
CONTEN
TGo inbound
ATTRACT
CONVER
T
YOUR
TARGET
AUDIENCE
www.zeelandfamily.fi14
Own the
customer
journey
ADVOCATE
CUSTOMER CONTACT
INTERESTE
D
CLOSE
www.zeelandfamily.fi15
Set targets
and measure
YOUR
TARGET
AUDIENCE
ADVOCATE
CUSTOMER CONTACT
INTERESTE
D
CLOSE
VIEWS
VISITS
LEADSSALES
SHARES
www.zeelandfamily.fi16
Use data,
personalize,
optimize and
automate
www.zeelandfamily.fi17
CASE PROTEIN WORLD
www.zeelandfamily.fi18
www.zeelandfamily.fi19
www.zeelandfamily.fi20
www.zeelandfamily.fi21
• Protein World spent £250,000 on the campaign.
• The Campaign got banned in UK
• But they got:
• a 5,000-20,000 follower-jump on their Facebook, Instagram
and Twitter profiles.
• 20,000 new customers and
• a £1,000,000 revenue.
• Today, Protein World has made it to a whopping 70,000 followers
and close to 18,000 mentions on Twitter – and counting.
RESULTS
www.zeelandfamily.fi22
You don’t need to please everyone
Know your audience and stay true to
your brand
TAKEAWAY
www.zeelandfamily.fi23
CASE #LIKEAGIRL
www.zeelandfamily.fi24
www.zeelandfamily.fi25
“We explored different factors that
influence girls during the vulnerable
time of puberty. During this
exploration, someone taped a piece of
paper to the board that read ‘like a
girl’.”
www.zeelandfamily.fi26
• Over 80million views in Youtube
• Always’ brand equity showed a strong double digit percentage
increase during the course of the campaign while most of its
competitors saw slight declines.
• The story continues
RESULTS
www.zeelandfamily.fi27
TAKEWAY
Strong idea can take you far
www.zeelandfamily.fi28
CASE: LOREAL VIDEOS
ADVERTISING FOR
DIFFERENT AUDIENCES
www.zeelandfamily.fi29
The Glam (branded ad 30sec) The Show (blogger tutorial 2:54) The Tell (UGC How-to 1:11sec)
https://www.thinkwithgoogle.com/articles/how-demographics-storytelling-style-affect-video-ad-effectiveness.html
www.zeelandfamily.fi30
Source: Think with Google
www.zeelandfamily.fi31
Source: Think with Google
www.zeelandfamily.fi32
Source: Think with Google
www.zeelandfamily.fi33
TAKEAWAY
Experiment
Deploy different content for different
audiences
34
THANK YOU

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Where to start when creating a digital marketing plan - 2016

Notas do Editor

  1. Data on USA:sta
  2. Alkuaikoina bannerilla saattoi saada yli 40% klikkausprosentin. Nykyään 0,5% on jo hyvä luku. Jotta digipanostuksista saa tehoja, on käytettävä kohdennusta, uudelleen markkinointia ja kanavia oikein Varmista, että mainonta ohjaa oikeaan paikkaan, ja tuottaa mitattavia tuloksia
  3. Hakukoneiden rooli tuotetiedon haussa on pitkään ollut isossa roolissa Sosiaalisen median rooli on kasvanut nuoremmissa kohderyhmissä huomattavaksi
  4. Pains goals, demographics