2. It’s A More Social Way To Connect
Why Your Hotel Needs Facebook Messenger?
According to Facebook Messaging Survey, 67% of people who
have messaged a business before say they will message
businesses more over the next two years. 53% say they’re more
likely to purchase from a business that they are able to chat with.
3. Deliver A Frictionless Customer Experience
Why Your Hotel Needs Facebook Messenger?
Combined with automation via chat bots, Facebook Messenger
has quickly become integral to the customer support strategy of
most companies. Booking and managing hotel reservations can
be time consuming. Chat bots make the process simpler.
4. It Helps Your Bottom Line
Why Your Hotel Needs Facebook Messenger?
Messenger upgrades allow for endless opportunities to increase
revenue. As a smart hotelier, you could use Messenger to push
out bookings and even add on services. Not only does it enhance
the online experience for your customers, it becomes a revenue
channel.
5. Expect Greater Ad Engagement
Why Your Hotel Needs Facebook Messenger?
Facebook Messenger can facilitate an organic conversation by
using ads. When users click on ads, they will switch to a
conversation in the Messenger app and receive your message
content.