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公文系統流程圖
1.
收文人員(登記桌) 承辦人員簽核主管 承辦單位
登記桌收文 指定承辦人員 公文製作 (承辦人回覆意見) 是否需要發文回 覆發文單位(函 覆) 簽辦 流程簽核(放行、退回) 決行 回傳到總檔案室 是 收文作業結束 是否 是否要放到公文 迴覽 是 否 公文迴覽 設定傳送流程 執行單位發文流程 回登記桌 存查 這份公文是否不辦了 (收文銷案)? 否 是 回登記桌 放行 退回 執行收文銷案流程 是否為總行轉來的外 來公文 否內部來文或外部來文自行收文
2.
收文人員(登記桌) 承辦人員簽核主管 承辦單位
登記桌收文 指定承辦人員 公文製作 (承辦人回覆意見) 是否需要發文回 覆發文單位(函 覆) 簽辦 流程簽核(放行、退回) 決行 回傳到總檔案室 是 收文作業結束 是否 是否要放到公文 迴覽 是 否 公文迴覽 設定直屬主管為決行人員 執行單位發文流程 回登記桌 存查 這份公文是否不辦了 (收文銷案)? 否 是 回登記桌 放行 退回 執行收文銷案流程 是否為總行轉來的外 來公文 否內部來文或外部來文自行收文 選擇決行主管 簽核方式為紙本 設定傳送流程
3.
承辦人員簽核主管發文人員 創簽創稿 公文製作
流程簽核(放行、退回) 決行 送單位發文室 稿轉文 發文傳遞 收文人員(登記桌) 登錄取號 設定傳送流程 存查 發文作業結束 放行 這份公文是否不辦 了(發文銷案)? 退回 是 退件給承辦人 執行單位發文流程 否 可由下端發文資訊查詢對方收文狀況
4.
承辦人員簽核主管發文人員 創簽創稿 公文製作
流程簽核(放行、退回) 決行 送單位發文室 稿轉文 發文傳遞 收文人員(登記桌) 登錄取號 設定傳送流程 存查 發文作業結束 放行 這份公文是否不辦 了(發文銷案)? 退回 是 退件給承辦人 執行發文銷案流程 否 可由下端發文資訊查詢對方收文狀況 簽核方式為紙本 設定直屬主管為決行人員 選擇決行主管
5.
承辦人員簽核主管發文人員 創簽創稿 公文製作
流程簽核(放行、退回) 決行 送總發文室 稿轉文 發文傳遞 收文人員(登記桌) 登錄取號 設定傳送流程 存查 發文作業結束 放行 這份公文是否不辦 了(發文銷案)? 退回 是 退件給承辦人 執行發文銷案流程 否 可由下端發文資訊查詢對方收文狀況 是 公文是否為總經理 、董事長決行 是 否 送單位發文室 是否要會辦其他單 位(處) 否 分會處設定
6.
承辦人員 公文待辦區簽收 承辦作業
創簽/創稿查詢 選取要銷案的公文 其他功能 點選銷案 輸入銷案原因 確定 發文銷案作業結束
7.
承辦人員 公文待辦區簽收 設定傳送流程
分會處(順會頁籤旁邊) 選取要分會的單位 新增 單位主管(處長)傳送 分會處設定作業結束 所有分會單位都處理完畢後(分會 辦畢),會回到承辦人員繼續流程
8.
收文人員(登記桌) 登記桌待辦區簽收 單位收文作業
收文查詢作業 選取要銷案的公文 功能列點選[銷案] 輸入銷案原因 確定 收文銷案作業結束
9.
彰銀叡揚 提出需求或者bug修改 進行複測
進行修改 測試成功 交付彰銀複測 YES 提出換版申請 提供上線注意事項及是否陪同 上線測試 通知可以上線 YES NO 提供測試報告 非經過資訊處提出項目需知會相關內容 測試 測試成功 NO 上線
10.
彰銀(使用者) 彰銀(資訊處) 叡揚
提出問題 請彰銀提供原始資料分析 提供解決方式 是否能提供解決 方式 Yes 提供解決方法給使用者 問題是否排除 No No 接獲問題通報 提供相關資料 是否能提供解決 方式 No Yes 測試問題是否排 除 解決問題 No Yes Yes 1. 資料庫異動 2. 修正程式 3. 提供設定步驟 4. 無法重現問題,下次處理
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