2. Arrow Strategies Facts:
Employees: 300+
Locations: 6
Headquartered: Bingham Farms
2012 Revenue: $44,000,000
Clients: 50+
Service Offerings: • Information Technology
• Engineering
• Professional Services
Solution Types: • Staff Augmentation
• Professional Consulting
• Project Based
• T&M On/Off Site
Sales Philosophy: Direct Relationships (B2B)
3. Client Base Industries
Arrow Strategies’ national client base
consists of over fifty (50) companies in
virtually all industries including:
• Advertising • Insurance
• Aerospace • Manufacturing
• Automotive • Marketing
• Finance • Pharmaceutical
• Healthcare • Retail
Insurance • Transportation
4. LOCATIONS:
Corporate Headquarters 30300 Telegraph Road
Suite 117
Bingham Farms, MI 48025
248-502-2500
Chicago 180 N. Michigan Avenue
Suite 1850
Chicago, IL 60601
312-376-4620
New England 100 Pearl Street
Suite 1449
Hartford, CT 06103
860-249-7140
Dallas 29911 Turtle Creek Blvd
Suite 300
Dallas, TX 75219
214-599-8317
Iowa 669 Walnut Street
Suite 400
Des Moines, IA 50309
515-661-6344
Los Angeles 1875 Century Park East
Suite 700
Century City, CA 90067
714-377-1281
5. Core Technical Service Offerings
Application Integration and Development
• Languages: ASP.NET (Microsoft) JAVA (J2EE), HTML, CSS, JavaScript,
Perl, SQL
• Databases: MS SQL Server, Oracle, MS Access, UDB/DBA
• Web Servers: Apache, IIS, JBOSS, Weblogic, Websphere
Project Management
• Project Managers (PMP), Business Analysts, Project Coordinators
Quality Assurance: Automatized or Manual
• Test Director, Quality Center
Infrastructure Design and Support
• Internet Security, SAN, LINUX, Microsoft Windows
Business Intelligence
• Informatica, Cognos, Business Objects
7. Value-Added Service
Sourcing
Our targeted recruiting campaigns source passive, hard-to-find candidates. Through our
recruiting process we are able to deliver superior talent that others just cannot.
In addition, our proactive Cold Calling techniques identify the Most Placeable
Candidates (MPC’s) in a specific technological discipline, which is then cultivated until
our clients are in need of a particular resource.
Quality
Our ten-step recruiting process is an ISO-9002 derivative quality model. To assure only
the highest level of quality, our recruiters adhere to strict policies and procedures
following our unique recruiting methodology. All candidates are required to pass our
rigorous screening process prior to client submission. Once a resource has been
selected, they must successfully pass background checks and a 10-panel drug screen
prior to their first day of employment.
Retention
Through our award-winning Employee Care Program, our clients have enjoyed minimal
attrition from our employees. Our new hire orientations, on-Boarding processes,
communication programs, and on-going employee care programs have allowed us to
experience an extremely low attrition rate which is HALF the industry average.
8. The Arrow Difference
• We meet all of our candidates face to face! Seems basic, but most companies
do not. It's amazing how great a candidate looks based on only a resume!
• We have never posted a job on the Internet! Many companies will post your
position on job boards waiting for candidates to apply to them. What ROI does
that bring to you and your staffing dollar?
• We do reference checks on all candidates before submission. We learn a lot
about our candidates by speaking to their past managers.
• We seek out passive candidates. Many companies will find their resumes on the
Internet. We understand that you can find resumes on the Web; you don't need
an outside company to do that for you!
• We have a small company feel with large company results! We realize that it’s
our clients that keep us in business and therefor we offer great flexibility in
meeting their staffing needs.
10. Achievements and Recognition
• MBE Certified Minority Company
• Crain’s “Coolest Places to Work”
1
• Recognized as “11th fastest growing Private Staffing Firm in the Country”
• INC. Magazine list of fastest growing companies in US
2
• “101 Best and Brightest Companies To Work For”
• “Best of the Best” Award winner ( 3 consecutive years)
3
• “Third Largest Native American-Owned Firm in Michigan” according to
Crain’s 4
• Diverse Supplier Achievement Award for Minority Business Enterprise to
Watch”
• Veteran-Owned Small Business Certified
• “Future 50” of Greater Detroit
11. Ten Step Recruiting Process
Identify Candidate Closed Candidate
Prescreen Interview Submitted to Client
In-Person Interview Client Interview
Background Check/Drug
Technical Evaluation Screening
Complete Reference
Establish Start Date
Checks
Note: The Arrow Strategies Recruiting process is designed to identify and retain the
“Top Talent” in the market. All completed without deviation and randomly audited.
12. Employee Enrichment and Development
• Tuition Reimbursement • Formal Boarding On/Off
• Paid Certifications Boarding Processes
• 5 Touch Assimilation Program • Community Involvement
• Professional Training • Volunteer Day
• Quarterly Social and • Field Staff Steering Committee
networking Events • 360 Empowerment
• Arrow Newsletter • Mentoring Program
13. Benefits and Perks
• BCBS PPO Medical • Life Insurance
• BCBS Dental • College Savings Program
• Vision • Concierge Service
• Paid Vacation and Holidays • Yearly Reviews
• Short Term/Long Term • Dependent Care
Disability • Massage Relief Days
• 401K Program • Gym Membership
• Employee Perks Program • ADP Portal
14. Arrow Strategies – Performance Highlights
• Recognized as the #1 Performing Vendor at BCBS of Michigan
in 2011
• Lowest Turnover amongst contractors at BCBS Michigan 2011
• Recognized as the #1 Performing Vendor Urban Science 2011
• Recognized as the #1 Performing Minority Vendor at Blue Cross
Blue Shield Illinois 2011
• Recognized as the 11th Fastest Growing Staffing Company in
the U.S. by Staffing Industry Magazine
• Qualified as an INC. 500 Company for 2007-2011
