Callture turnkey platform presentation

White label Hosted PBX and
VOIP Service
Next

08/13/10 Advanced Telecom Solutions
Worldwide
2
About Callture
• A technology company with 12 years of
experience in telecom services including
VOIP
• Founded in 1997 by engineering
graduates from the University of
Waterloo
• Currently service over 50,000 clients and
route over 85 million minutes a month
Next

Worldwide
3
Our Headquarters
• In Canada
• We are located on the
Second floor at 5800
Ambler drive, in
Mississauga – Ontario,
30 km west of Toronto
Next

Worldwide
4
White label Hosted PBX and VOIP
Service
• Callture has made significant investment
in its softswitch and network architecture
• Callture white label PBX and VOIP service
is a product of 12 years of in-house
development
• Most flexible, feature-rich and easy-to-
use end-to-end solution
• Each client is assigned an experienced
account manager Next

Worldwide
5
Network Architecture
Next
• Redundant architecture for high
quality and reliability service:
Multiple carriers, Multiple
switches, Multiple locations
• 24-Hrs NOC

Worldwide
6
What is Callture Turnkey Platform?
• Web-based platform to deploy profitable
telephony applications and VOIP solutions:
– Hosted IP PBX service (Business phone)
– E-Fax, Conference calling, Toll free service
– Broadband phone service
– Universal calling cards with international
access numbers
Next

Worldwide
7
What is Callture Turn-key solution?
• End-to-End turn-key solution to provide
full range of telecom services
• No capital investment and revenue
sharing model
• Clients gain online access through a
master web portal
• Callture provides international minutes,
Worldwide DIDs, SIP accounts, telephony
applications, all at wholesale prices
• Clients have full control on operations
including pricing. Next

Phone service packed with
features
• Web based administration
• Informational Extensions
• Online Call Reports
• After-hours Mode
• Q&A Extensions
• Call Routing Extension
• Call Screening and Announce
• Listen to voicemail on wireless
• Voicemail Delivery on email
• Unlimited Call Handling
• Live Call Transfer
• Call Blast
Worldwide
8
• Customized Main Greeting
• Unlimited Extensions
• Voice Studio
• Dial-by-Name Directory
• Music-on-Hold
• Call Forwarding
• Toll-FREE Vanity Number
• Memo on Call
• Call queue
• Call Blocking
• Call Recording
• Click to Call
Next

End-to-End Turnkey Solution
Branded E-Commerce site
Worldwide
9
•Sign up clients easily online with
your branded site
• Turnkey site with
Credit card processing
Next

Easy set up Wizards
Worldwide
10
•Five step wizard for your
clients to set up easily
•Reduce client calls and
support costs
•Video help on each page
•Several other wizards for easy
customization
Next

Branded client portal
Worldwide
11
•Client portal to manage the
services online
•Brand it under your name
including customized logo,
color and font on all the
pages.
•Clients have access to wizards
for easy set up
•Video tutorials and help files
on each pages
Next

End-to-End Turnkey solution
Full array of services - VOIP
Worldwide
12
•Crystal clear lines
•Packed with features
•Easy provisioning
•One bill. One client portal. One
Platform
Next

Full array of services – E fax
Worldwide
13
Next
•Send and receive faxes
•Separate number for fax
•Fax is forwarded to an email
address and stored online
•Save money on a second fax line

Full array of services – Long distance
Worldwide
14
Next
•Register up to 4 phone numbers
for pin-less dialing
•High quality connection at
competitive rates
•Access call details and manage
account on line

Full array of services – Conference calling
Worldwide
15
Next
•Up to 10 people can participate
•Control who participates through a
secure pin
•Initiate conference anytime online

Customizable billing
Worldwide
16
Next
•Set up feature charges, packages
and usage charges
•Agent commission, free trials and
referral credits
•Automatic credit card charges
•Generate and email invoices

Web portal to manage customer service
Worldwide
17
Next
•Search for clients by name, email,
username
•All client information on one
summary page
•Trouble ticket system
•We can provide customer service
under your brand

Worldwide
18
Home Portal
• Easy to navigate
starting page
• Direct access to main
functions
• Snapshot of daily
activity
Why Callture offers the winning solution?
Master Portal
Next

Worldwide
19
Rate manager
• Quickly create rate
tables using preset
formulas and
parameters
• Create feature charges
and packages
• Set up free trials,
promotions and referral
credits
Master Portal
Next

Worldwide
20
Calling card manager
• Easily setup PIN batches
for printing and distribution
• Search and activate PINs
with a click of a button
Master Portal
Next

Worldwide
21
• 24/7 multilingual support with 2
hour trouble ticket response
time
• Personal account manager as a
one stop contact
Quality of Service and support
Next

Worldwide
22
Outsourcing Model vs. Switch Purchase
(I)
• Client pays only for services used
• Instant access to the latest technology and
features, which are constantly updated
without extra cost
• Use a well managed A-Z termination price
table means quality and low cost
Next

Worldwide
23
Outsourcing Model vs. Switch Purchase
(II)
• Minimum overhead and capital investment
• Minimum time to market as client can start
selling within a few hours of training.
• Minimal technical expertise required from
client
Next

Worldwide
24
Account Setup Cycle
Qualification
Initial contact
(2-3 days)
Live demo
Q & A sessions
(3-4 days)
Work Order, pricing
Coverage review
(5 days)
W.O. and
Payment execution
(1 day)
Account Setup
Provisioning package
Schedule training
(2 days)
Finish: End-to-end testing
Client ready
Start: Initial RFQ
System training
Batch allocation
Access numbers
(3 days)
Next

Worldwide
25
For more info, visit
www.callture.com/partners
Next

Callture turnkey platform presentation

Recomendados

Recomendados

Mais conteúdo relacionado

Mais procurados

Mais procurados (9)

Destaque

Destaque (20)

Semelhante a Callture turnkey platform presentation

Semelhante a Callture turnkey platform presentation (20)

Callture turnkey platform presentation