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Storymapping
"The new user story backlog is a map”
- Jeff Patton



© iAnua ⎜ info@iAnua.be   ⎜ @iAnuaBE
OUR SERVICES

Define                            •    Capture requirements
Discover what it needs to do             •   Identify stakeholders
                                         •   Gather requirements
                                         •   Analyze requirements
                                         •   Document requirements
                                  •    User research
Design                            •    User interface design
Design how it needs to work and          •   Build information architecture
look like                                •   Sketch wireframes
                                         •   Standardize design patterns
                                         •   Brief, coach and evaluate visual design and front-end engineering
                                  •    Prototyping
                                  •    User testing
                                  •    Functional analysis
Manage                            •    Project management (PMI, Prince2)
Manage how it is built            •    In an Agile setting
                                         •   Agile coaching
                                         •   Product Ownership
                                         •   Agile project management


                                      Discover more on http://www.ianua.be
GREAT PRODUCTS?




                  Customer




           Business      Technology
GREAT PRODUCTS?



                                                                     Visually
                                                                    appealing


                                                             Findable, accessible and
                                                                     usable



                                                               Reliable and credible



                                                          Functional, useful and valuable




BASED ON:    Hierarchy of Needs - Abraham Maslow
             Designing for Emotion - Aaron Walter
             Facets of User Experience - Peter Morville
GREAT PRODUCTS?




SOURCE: The Elements of User Experience, Jesse James Garrett
TRADITIONAL BACKLOG
USER STORY MAP
STORY MAPPING


Story-mapping is
a visualization
technique to
organize user
stories, to show
how the stories fit
together and to
prioritize stories.
USER STORIES
SOURCE: www.comakewith.us, Jeff Patton
USER STORIES

(User) stories represent functionality that will be valued
by users.
                                                * Kent Beck coined the
The 3 C’s:                                  term user stories in Extreme
                                            Programming Explained 1st
   1. Card: Written description                            Edition, 1999

   2. Conversations about the story
   3. Confirmation: tests that convey and document details
WHEN
SCRUM PROCESS ELABORATED



                                Product                 Story
roles                          discovery               workshop

                 Opportunity               Product
                   backlog                 backlog
           PO
          team




                                             Sprint                                     User testing
                                            planning
                                            meeting




                                                                               Sprint   Stakeholder
                                                                              Review      Review
                                                                              (demo)
                                             Sprint               Shippable
                                            backlog                product
                                                                              Sprint
                                                                              Retro
PRODUCT DISCOVERY PROCESS

• Story-mapping
• Sketching
• Prototyping
• Competitor review
• Analytics
• User testing
• Expert reviews
• Interviews
TOGETHER?




TEAM
(SINGLE) PRODUCT OWNER (MYTH)

• As a product owner, you are responsible for delivering
  a product that is valuable, usable and feasible.
• Product team
   –   Product owner / manager
   –   UX expert
   –   Engineering: lead developer / architect
   –   Joined responsibility: building the product backlog together
• Facilitator, decision making authority
• Potential more rounds of mapping with subject matter
  experts to richen the map
USER STORY MAP




                                                 Story Maps support the primary intent of user stories:
                                                 Rich discussion


© Jeff Patton, all rights reserved, www.AgileProductDesign.com
HOW
DEFINE PERSONAS




  Setting
     +
What do they
  use the
software for

                          Background


    Wish
                          Familiarity
                           with the
Main scenario             software /
                          computers
BRAINSTORM & MAPPING
2 PARTS: BACKBONE

1) Backbone
2 PARTS: AND STORIES (OR TASKS)




2) Stories                        Underneath corresponding
                                  backbone item




                        Sorted by priority
CARD SORTING




                                                        time
 necessity




© Jeff Patton, all rights reserved, www.AgileProductDesign.com
IDENTIFY PERSONA FOR EACH STORY
IDENTIFY PERSONA FOR EACH STORY




                            time
necessity
CAN BE USED FOR RELEASE PLANNING


Release 1

Release 2

Release 3
RELEASE PLANNING




               time
ATTENTION POINTS
ATTENTION POINTS

• Non functional requirements
• Availability of resources
• Top-down or bottom-up
• Scalability
• Makespace (lots of it) !
   – Analog or digital?
MAKESPACE




MAKESPACE
            Gary Levitt, owner & designer of Mad Mimi
ANALOG OR DIGITAL?
     (OR HYBRID?)
ANALOG
DIGITAL
 Level 1
                                                                           Landing                                                            Landing
                          General /
                                                                           Pages -                                                             Pages -                                                                                         ZAP
                          Technical
                                                                           Legacy                                                             redesign


 Level 2
                          technical                                                                Registration                                                                             Login /                        Online                                          update
                                                         Coova            rebrandings                                 Logged in                Set up          Migration                                                                      Login                                          see statistics
                           stories                                                                  & Login                                                                                 Register                    (logged in)                                        content



 Level 3
                                                            release




                                                                                                                                                                                 PLAT-643




                                                                                                                                                                                                            PLAT-645
              PLAT-639




                                           PLAT-566




                                                                                        PLAT-567




                                                                                                                                  PLAT-642
                           session                                          Belfius                                                          Set up Zend                                                               Online page
    Q1




                                                             sprint
                                       2              Whitelisting    3                            Auto-login     5                                        5                                Register    8                               2
                         management                                         update                                                            framework                                                                  (basic)

   S11




                                                                                                                                                                                 PLAT-644
              PLAT-640




    32
                           redirect
                            issues
                                       3
                                                           Sum story points
                                                                          C&A update                                                                                                        Activate    3


 CAP S11
                                                            in Sprint
              PLAT-641




                         set up demo
  32,69                                1
                         environment

Free cap:
   0,69
                                                            Capacity in sprint
6/2 => 20/2
                                                            (from team sheet)
   S12




                                                                                                                                                                                 PLAT-666




                                                                                                                                                                                                                                                              PLAT-370
                                                                                                                                              Work out
                                                      Login snippet                                                                                                                                                    Online page          ZAP account                  show assets
    33                                                                1                                                                       content      1                                 Log in     5                               8                 5                              3
                                                        (Veolia)                                                                                                                                                         (total)               flow                         page
                                                                                                                                               model
 CAP S12




                                                                                                                                                                                 PLAT-667




                                                                                                                                                                                                                                                              PLAT-371
                                                                                                                                                                                            Change
                                                                                                                                                                                                                                                                          edit content
  33,95                                                                                                                                                                                      phone      2                                                                                3
                                                                                                                                                                                                                                                                         (text+image)
                                                                                                                                                                                            number
Free cap:
                                                                                                                              Jira ticket

                                                                                                                                                                                 PLAT-668




                                                                                                                                                                                                                                                              PLAT-372
                                                                                                                                                                                            Language                                                                        publish
   0,95                                                                                                                                                                                                 3                                                                                1

                                                                                                                               number
                                                                                                                                                                                            selection                                                                      changes

21/2 => 6/3
                                                                                                                                                                                                                           estimate




                                                                                                                                                                                                                                                              PLAT-373
                                                                                                                                                                                                                                                                            undo
                                                                                                                                                                                                                                                                                         1
                                                                                                                                                                                                                                                                           changes




   S13
                                                                                                                                                               Co-existing
                                                                                                                                                                 model                      Privacy &                     View &
    33                                                                                                                                       Help page     2                 5                          2                               5                                image library   5
                                                                                                                                                               (current vs                   T&C's                     update profile
                                                                                                                                                                  new)
 CAP S13
                                                                                                                                                                 Asset
                                                                                                                                                                updates                     Forgotten                    zapzone
  33,95                                                                                                                                                                      5                          3                               5
                                                                                                                                                                existing                    password                       page
                                                                                                                                                               zapzones
Free cap:
                                                                                                                                                                                                                        Speed test
   0,95                                                                                                                                                                                                                                 1
                                                                                                                                                                                                                          page
7/3 => 20/3
QUESTIONS & ANSWERS




   info@iAnua.be
   @iAnuaBE
THANK YOU
    iAnua
  info@iAnua.be
  www.iAnua.be

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iAnua storymapping session @ ilean

  • 1. Storymapping "The new user story backlog is a map” - Jeff Patton © iAnua ⎜ info@iAnua.be ⎜ @iAnuaBE
  • 2.
  • 3. OUR SERVICES Define • Capture requirements Discover what it needs to do • Identify stakeholders • Gather requirements • Analyze requirements • Document requirements • User research Design • User interface design Design how it needs to work and • Build information architecture look like • Sketch wireframes • Standardize design patterns • Brief, coach and evaluate visual design and front-end engineering • Prototyping • User testing • Functional analysis Manage • Project management (PMI, Prince2) Manage how it is built • In an Agile setting • Agile coaching • Product Ownership • Agile project management Discover more on http://www.ianua.be
  • 4. GREAT PRODUCTS? Customer Business Technology
  • 5. GREAT PRODUCTS? Visually appealing Findable, accessible and usable Reliable and credible Functional, useful and valuable BASED ON: Hierarchy of Needs - Abraham Maslow Designing for Emotion - Aaron Walter Facets of User Experience - Peter Morville
  • 6. GREAT PRODUCTS? SOURCE: The Elements of User Experience, Jesse James Garrett
  • 9. STORY MAPPING Story-mapping is a visualization technique to organize user stories, to show how the stories fit together and to prioritize stories.
  • 12. USER STORIES (User) stories represent functionality that will be valued by users. * Kent Beck coined the The 3 C’s: term user stories in Extreme Programming Explained 1st 1. Card: Written description Edition, 1999 2. Conversations about the story 3. Confirmation: tests that convey and document details
  • 13. WHEN
  • 14. SCRUM PROCESS ELABORATED Product Story roles discovery workshop Opportunity Product backlog backlog PO team Sprint User testing planning meeting Sprint Stakeholder Review Review (demo) Sprint Shippable backlog product Sprint Retro
  • 15. PRODUCT DISCOVERY PROCESS • Story-mapping • Sketching • Prototyping • Competitor review • Analytics • User testing • Expert reviews • Interviews
  • 17. (SINGLE) PRODUCT OWNER (MYTH) • As a product owner, you are responsible for delivering a product that is valuable, usable and feasible. • Product team – Product owner / manager – UX expert – Engineering: lead developer / architect – Joined responsibility: building the product backlog together • Facilitator, decision making authority • Potential more rounds of mapping with subject matter experts to richen the map
  • 18. USER STORY MAP Story Maps support the primary intent of user stories: Rich discussion © Jeff Patton, all rights reserved, www.AgileProductDesign.com
  • 19. HOW
  • 20. DEFINE PERSONAS Setting + What do they use the software for Background Wish Familiarity with the Main scenario software / computers
  • 23. 2 PARTS: AND STORIES (OR TASKS) 2) Stories Underneath corresponding backbone item Sorted by priority
  • 24. CARD SORTING time necessity © Jeff Patton, all rights reserved, www.AgileProductDesign.com
  • 25. IDENTIFY PERSONA FOR EACH STORY
  • 26. IDENTIFY PERSONA FOR EACH STORY time necessity
  • 27. CAN BE USED FOR RELEASE PLANNING Release 1 Release 2 Release 3
  • 30. ATTENTION POINTS • Non functional requirements • Availability of resources • Top-down or bottom-up • Scalability • Makespace (lots of it) ! – Analog or digital?
  • 31. MAKESPACE MAKESPACE Gary Levitt, owner & designer of Mad Mimi
  • 32. ANALOG OR DIGITAL? (OR HYBRID?)
  • 34. DIGITAL Level 1 Landing Landing General / Pages - Pages - ZAP Technical Legacy redesign Level 2 technical Registration Login / Online update Coova rebrandings Logged in Set up Migration Login see statistics stories & Login Register (logged in) content Level 3  release PLAT-643 PLAT-645 PLAT-639 PLAT-566 PLAT-567 PLAT-642 session Belfius Set up Zend Online page Q1  sprint 2 Whitelisting 3 Auto-login 5 5 Register 8 2 management update framework (basic) S11 PLAT-644 PLAT-640 32 redirect issues 3 Sum story points C&A update Activate 3 CAP S11 in Sprint PLAT-641 set up demo 32,69 1 environment Free cap: 0,69 Capacity in sprint 6/2 => 20/2 (from team sheet) S12 PLAT-666 PLAT-370 Work out Login snippet Online page ZAP account show assets 33 1 content 1 Log in 5 8 5 3 (Veolia) (total) flow page model CAP S12 PLAT-667 PLAT-371 Change edit content 33,95 phone 2 3 (text+image) number Free cap: Jira ticket PLAT-668 PLAT-372 Language publish 0,95 3 1 number selection changes 21/2 => 6/3 estimate PLAT-373 undo 1 changes S13 Co-existing model Privacy & View & 33 Help page 2 5 2 5 image library 5 (current vs T&C's update profile new) CAP S13 Asset updates Forgotten zapzone 33,95 5 3 5 existing password page zapzones Free cap: Speed test 0,95 1 page 7/3 => 20/3
  • 35. QUESTIONS & ANSWERS info@iAnua.be @iAnuaBE
  • 36. THANK YOU iAnua info@iAnua.be www.iAnua.be

Notas do Editor

  1. Stefaan